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What are the advantages and disadvantages of choosing a commercial ISP?

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Anonymous

 ∙ 13y ago
Updated: 9/16/2023

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 ∙ 13y ago

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How does one determine the needs and wants of the target market and industry in the immediate community?

Focusing on what makes customers want and need certain products and/or services is the key to a successful business. The absence of satisfaction (for a want or a need) is what drives customers to buy. An actual "need" far outweighs desire for a product or service.To determine customer wants or needs, a business must first understand what the wants and needs are, and then assess what products or services it can profitably provide. The target market and its environmental factors (covered in an Environmental Scan, an article to be published later this year) must be analyzed to determine strategic plans to reach every customer possible. When needs or wants are clearly understood, a company can find the sweet spot and address it on target.Many ISPs define a market by focusing only on products/services that currently meet customer needs. For example, the ISP that believed that their market was the "cheap access" space likely made some poor marketing decisions. There are strong and well-known players with deep pockets in that market, like Net Zero. Such a service may benefit a certain market segment.There is the question, though, as to how many customers really want cheap access, a question as to how many take the time to understand what does not come with this service offering. Thinking about customer needs first-and then identifying services that meet those needs-is the best way to define a market.A starting pointTo pinpoint customers' needs and wants, a company may first look at the big picture and obtain key data such as geographic location, population, cost of living, and languages spoken in the area that may drive needs and wants. The company can obtain much of this information through simple observation and local knowledge.However, conducting a market trend analysis is a main step in grasping the market's needs and numerous wants. Some businesses determine customer wants by a combination of some competitive analysis and asking a sample of people about wants and needs. What are competitors offering? How have they been successful? Why have they failed? What has changed in the target market and how can this be taken advantage of?This analysis alone can guide an ISP in determining what wants and needs are missing in the target market. It can be critical to establishing a well-supported service that customers want. The want or need can be translated as a missing value. For example, many ISPs will offer 24 X 7 technical support services where others may be offering limited hours of technical support. In its marketing, the ISP can explain the benefit of 24 X 7 support to a target audience. This service gives the ISP a competitive advantage, i.e., value to the defined and targeted audience.Many ISPs set up businesses that are structured for the ISP's convenience, not the convenience of customers. How does this fit with determining customer wants and needs and satisfying customers? Listening to customers is not usually in many ISP managers' comfort zones. It is generally a reactive process. ISPs need to know:What the ideal customer profile is likeA good target market (demographics; technical profile; problem, need)When do you, when should you, and where should you listen to customers (onsite, online, tech support, user group meetings, point of sales, e-mail, advisory boards, surveys, etc)

Related Questions

What are the advantages and disadvantages of using ISP?

Using an Internet Service Provider (ISP) offers several advantages, including reliable internet access, technical support, and various service packages tailored to different user needs. However, disadvantages may include potential data caps, varying speeds, and issues with customer service or reliability. Additionally, users may face higher costs compared to other internet solutions, such as mobile data or satellite options, depending on their location and service provider. Overall, the choice of ISP can significantly impact the quality of internet experience.

Advantages of isp?

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What are two advantages of having ISP-managed services?

availability increases availability of help desk services

What are the disadvantages of using the ISP?

ISP stands for Internet Service Provider. In other words, whom you pay to connect to the internet. So, it's not really an advantage / disadvantage issue, unless you want to discuss adv. / disadv. of the internet, but I don't think that's your question.

Describe how a network admin of an upper-tier ISP can implement policy when configuring BGP?

The below steps are to network administrator of an upper-tier ISP can implement policy when configuring BGP: Let us assume Assumethe three ISPs such as ISP A, ISP B and ISP C. Take ISP B does not carry between ISP A and ISP C. Then ISP A and ISP C have ISP B as their BGP peers ISP B does not promote to ISP A, which authorization through ISP C.

Who invented the abbreviation for isp in this society?

There is no clear source for the coining of "ISP", which stands for "internet service provider." ISP has been used as a term since the first commercial ISP was set up in Brookline, Massachusetts in 1990.

What is the importance of choosing a reliable internet service provider (ISP)?

Choosing a reliable Internet Service Provider is crucial for businesses and individuals seeking uninterrupted connectivity, fast data transfer, excellent customer support, scalability, and enhanced security. Comway Internet stands out as a trusted ISP, providing reliable connections, tailored solutions, and round-the-clock customer support. By selecting Comway Internet as your ISP, you can ensure seamless operations, efficient data transfer, and the peace of mind that comes with knowing your connectivity needs are in capable hands. Contact us - +919711443333

You have an ip address belonging to an isp How do you get other information of that isp to be able to connect to their network?

what is an ISP Find out who was the first ISP anwser is POP

Which is more expensive isp or osp?

ISP

Give a few advantages of a HP business availability center?

Some advantages of a HP business availability centre are: It allows customers to get instant access the list of ISP global locations, 24/7 access to customer support.

Why don't isp's offering email forwarding services to customers who want to switch?

Many ISPs now prohibit 3rd party e-mails. It is best to send mail through a server such as your school server and to send e-mail through a commercial ISP server.

What are some example of ISP?

An ISP is an internet Service Provider. Anyone you pay on a monthly basis to connect to the Internet. AOL is an ISP, AT&T is an ISP, as is Netzero.

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