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The needs of External Customers are
- To receive good quality customer service.
- To receive useful and professional advice.
- To be kept up-to-date with recent promotions & Products
The needs of internal customers are
- To have a good environment to work in.
- To have the correct resources to work with.
- To be trained to correct standard to be able to do their job.
What else can I help you with?
Is an external customer more important than an internal customer?
Both external and internal customers are crucial to an organization's success, but their importance can vary based on the context. External customers drive revenue and market presence, while internal customers (employees and departments) ensure that the organization operates smoothly and effectively. Prioritizing one over the other can lead to imbalances; a company that neglects its internal customers may struggle to meet external customer needs. Ultimately, a balanced approach that values both is essential for long-term success.
Establish and maintain relationships with key external customers and strengthen internal customer relationships with key functional groups?
To establish and maintain relationships with key external customers, it's essential to prioritize clear communication and actively seek feedback to understand their needs. Regular check-ins and personalized interactions can help build trust and loyalty. Internally, fostering collaboration with key functional groups involves creating open channels for dialogue, sharing insights, and aligning on common goals to enhance teamwork. This dual focus on external and internal relationships ensures a cohesive approach to meeting organizational objectives.
Needs of external costomer?
Needs of external costomer
What are the needs of external customers?
The needs and expectations of an external costumer are they expect good quality products and services for example if they paid a lot of money for a certain product they'd expect that product to be of very high standards. Just like any customer they expect a good loyal service.
Why are products innovated?
Products are innovated for different purposes such as meet the needs and wants of the customers and for retain the market share.
Is an external customer more important than an internal customer?
Both external and internal customers are crucial to an organization's success, but their importance can vary based on the context. External customers drive revenue and market presence, while internal customers (employees and departments) ensure that the organization operates smoothly and effectively. Prioritizing one over the other can lead to imbalances; a company that neglects its internal customers may struggle to meet external customer needs. Ultimately, a balanced approach that values both is essential for long-term success.
How would the process of obtaining feedback from internal customers differ from that of external customers?
Internal customer feedback comes from within your organisation to improve what needs to be improved, which external customer comes from individual ideas of feedbacks from the outsider that the organisation takes in and uses the feedback to improve.
What is the definition of internal and external customers with an example?
A customer is some person or organization that uses an output from a different person or organization. Customers are defined as internal and external to an organization. External customers are most common in sales where a company sells a product to a customer. Internal customers are persons or departments who rely on output from another department of the same organization to accomplish their own function. A typical example of an external customer is a grocery shopper who goes to a market to buy goods. This person is from outside the organization of the market. In the supermarket example, an internal customer is the manager who relies on information from accounting to make decisions, or the stock person who needs to receive materials from the warehouse in order to put goods on the shelf.
Do platypus's have external or internal fertilisation?
internal. the male needs to 'mate'with the female
Who are the most important stakeholders in Barclay's bank plc?
Internal - Directors & shareholders. Directors implement strategies, shareholders influence the directors. External - Customers and competitors. Products and services are aimed at customers wants and needs and what their competitors are providing.
Should I buy an internal or an external hard drive?
It depends on your needs, but internal drives will be cheaper and more reliable.
What is the internal and external conflict of Marked by P.C. and Kristin Cast?
the internal is when Joey decides she needs to take over the dark daughter's. the external is when she tries to take them over.
Describe of a time when you were faced with competing customer internal or external requests for your time or available resources How did you prioritize your customers needs and why What was the resul?
the time that my grand mother was dying, because she adopt when i am young always be their if i have a problem
Who are the internal and external customers in healthcare?
In healthcare, internal customers include staff members such as physicians, nurses, and administrative personnel who rely on each other to provide quality care and services. External customers consist of patients and their families, as well as insurance companies and regulatory bodies, who seek care, support, and compliance with standards. Both groups play essential roles in the healthcare system, influencing service delivery and patient outcomes. Understanding their needs is crucial for effective healthcare management.
Who are apple's external and internal stakeholders?
Apple's external stakeholders include customers, suppliers, investors, regulators, and the community, as they are impacted by the company's operations and performance. Internal stakeholders consist of employees, management, and board members who are directly involved in the company’s decision-making processes and day-to-day operations. These groups have varying interests, ranging from profit and product quality to job security and corporate governance. Balancing the needs of both internal and external stakeholders is crucial for Apple's long-term success.
What is the theory which describes the establishment of internal organizational operations as dependent upon external environmental needs and individual needs?
classical management theory
Needs and expectations of external and internal coustermers?
Your colleges in own department; staff in other departments, other staff teams, your own work team, supervisors & managers.· Come to work on time- Need· Be polite-Need · Answer calls quickly-Need· Get back to each other promptly with replies to queries-Need· Provide clear guidelines of what is expected of each other-Expectation· Define roles and responsibilities-Expectation· Be professional at all times-Need· Go the "extra mile" and exceed internal customer expectations-Expectation· Hold customer focus "round tables" to discuss each others needs-Expectation· Show respect-Need· Say THANK YOU!-Needthe importance of internal customers should never be underestimated. Without serving our internal customers well, we will never be able to serve and delight our external customers.
