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Dell is unique in that it has operators available 24 hours a day 7 days a week 365 days a year. The only problem with this type of care is that on the off hours one gets assistance from operators in other countries which are difficult to understand and difficult to get the needs satisfied, it would probably be just as well if they didn't offer this service and just paid for great service 5 days a week for 8 hours.

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12y ago

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