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Call centers do everything from assisting populace with customer service complaints to making telemarketing calls. There are basically two types of call center- inbound and outbound. Inbound call center do customer service, and help desk or technical support. Outbound call center, on the other hand, initiate calls to clients and prospective ones promotion and research work

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βˆ™ 2016-02-28 15:24:35
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Related questions

Where in India are the most call centers?

Well, India is becoming a hub for offshore call centers. In India Delhi, Banglore and Pune are considered as the hub for Call centers.

Why are the call centers started?

Call centers are stared in a lot of developing companies due to small pay there. Most of the big companies in the world have moved their customer service to such call centers. So regardless of what part of the world you are in, when you call to get help with your computer or tv, your calls are answered from such call centers.

Which companies offer services for call centers?

There are quite a few companies that offer services for call centers. One place is Verizon Wireless as they hire call centers to have work done for them.

How many call centers are there?


What's in India?

Call Centers !!

What grows in India?

Call Centers !!

Where are most of the telemarketing call centers located?

Most telemarketing call centers are located outside the U.S because of outsourcing being cheaper for business. One Country widely known for call centers is India.

Do call centers need licenses to do outbound calls?

Call centers do not need licenses to do outbound calls. They do need to follow laws for do not call logs and not call people who have requested not to be solicited.

What are the benefits of outsourcing customer service to call centers?

There are many benefits of outsourcing customer service to call centers. Examples of the benefits of outsourcing customer service to call centers includes saving money and benefiting bilingual consumers.

who has the best customer service call center ?

There are several major companies with great call centers. Banks and Cable companies have great customer service call centers.

Do call centers pay reasonable wages?

Wages available at call centers is dependent on the specific call center as well as the employees specific job. A call center manager or supervisor will make more than a representative. Some call centers pay their managers and supervisors over 40,000.

Why are advanced call centers needed?

Advanced call centers are needed to handle high volumes of calls. These centers usually handle customer service and technical support needs of large companies.

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