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The content of a business letter delivers the message, but it is just as important to be familiar with the physical appearance of a letter. The way a letter looks influences how the recipient will perceive the company. As the saying goes, first impressions count - and might we add - last a long time!
There are about 10-12 components of a letter as seen below (link resources)
http://thebusinessletters.blogspot.com/2014/07/standard-components-of-business-letter.html
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