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The night auditor prepares the daily operations report, a summary of the day's business from which the general manager and different department heads can review revenues, receivables, operating statistics, and front office cash receipts and disbursements; departmental reports on revenue and expenditures; and a credit report, which lists guest accounts remaining unpaid three days after billing, and any unusually large guest charges or balances. This report contains a summary of a hotel's financial activities during a 24 hour period. The daily operations report provides a means of reconciling cash, bank accounts, revenue, and accounts receivable. The report also serves as a posting reference for various accounting journals and provides important data that must be input to link front and back office computer functions. Also included in the daily operations report are rooms statistics and occupancy ratios and comments and observations from the accounting staff. For example, statistics about the number of guests using the hotel's valet parking services take on added significance when remarks indicate that valet sales are down while occupancy is up. The front office manager may assume that the front office staff is not properly promoting available guest valet parking services. Typically information provided by the daily operations report is not restricted to the front office manager or hotel general manager. Copies of the daily operations report are generally distributed to all department and division managers in the hotel.

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Q: What is an occupancy report in hotels?
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