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What is itsm?

Updated: 4/27/2024
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8y ago

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ITSM stands for IT Service Management, which refers to the process of designing, delivering, managing and improving IT services that meet the needs of an organization. ITSM frameworks help IT teams align their services with business objectives and best practices to ensure efficient service delivery. Popular ITSM frameworks include ITIL (Information Technology Infrastructure Library) and COBIT (Control Objectives for Information and Related Technologies).

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