SLA stands for "Service Level Aggreemenet". It is the commitment from an organization to deliver certain level of services. Else, there will be compensation clauses in the form of rendering extra services or waivers, etc.
Call answer within threshold/Total call offered-total call abandoned after threshold*100
This SLA is written according to customer's perspective.
Diversify BPO was created in 2010.
BPO is merit and demerit
The SLA formed after the escape from prison by Donald DeFreeze, a.k.a. "General Field Marshal Cinque."
Sla is a performance requirements which contains response time ,throughput,hits per second,etc.
A SLA is a service-level agreement. It is often used to refer to the delivery time or when the service will take place.
No Specific chairman for the Spanco BPO. However, everything is managed under leadership of Mr. Kapil Puri
Bpo is the business process outsourcessing.because bpo always give the good opprotunities to his employees.like good salary,like cab facilites and also i have seen the environment of bpo. it is good to any body. any one can spend his career in the bpo.
The letters SLA have many meanings. Please give an in-context question in futrure
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