A Port VLAN ID (pvid) is a default VLAN ID that is assigned to an access port to designate the virtual LAN segment to which this port is connected. The pvid places the port into the set of ports that are connected under the designated VLAN ID. Also, if a trunk port has not been configured with any VLAN memberships, the virtual switch's Port VLAN ID (pvid) becomes the default VLAN ID for the ports connection.
https://www-secure.symantec.com/norton-support/jsp/contact/contact.jsp?product=home&pvid=f-home&version=current&lg=en&ct=us The link above will ask you for a few details, after that Norton support will try and connect you to a customer support agent or give you a contact number.