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•difference between service and delight

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12y ago

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What is the Difference between customer loyalty and service loyalty?

•difference between service and delight


What is the Difference between customer satisfaction and customer delight?

Customer satisfaction refers to meeting the basic expectations of customers. customer delight goes beyond expectations, providing a memorable and exceptional experience that exceeds what the customer anticipated. Satisfaction is meeting needs, but delight is creating joy.


What is the difference between customer service standard's policies and procedures?

Difference between Customer Service Standards and Policies and Procedures


What is the difference between good and excellent customer service?

Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"


What is the difference between customer service and cashier?

Nothing; they are synonyms.


What is customer service standard?

Service customer standard is what customer wants and feel satisfied of the service you gave. In order to meet this you must delight them and put extra mile or beyond of service.


What is the difference between customer service and sales?

the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.


What is the difference between customer service and call center agent?

nothing..


What is the difference between sales and service?

the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.


What is the difference between desired service and adequate service?

Desired service is what the customer expects that they should receive. Adequate Service is just the minimum service that the customer expects to receive. Superior service goes over and beyond Desired or Adequate Service.


What is the difference between customer service and customer care?

The difference between customer service and customer care is scope. Customer service provides friendly help to customers with the completion of transactions, but it is usually expected as part of the job. Customer care is more extensive, as it treats customers special and makes them feel like an essential part of the business, which can pleasantly surprise them.


What is customer gap?

The Gap between Consumer Expectation and Management Perception. The knowledge gap is the difference between the customer's expectations of the service provided and the company's provision of the service.