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The difference between maintenance and support is that one focuses on prevention, and one focuses on fixing problems. Maintenance is proactive, maintenance helps keep something running as it should. Support is helping to fix or figure out an issue that has already occurred.
Wiki User
∙ 9y ago
Wiki User
∙ 11y agoSoftware Support is provided by organization which had developed that software. Software support include bug fixing, software enhancement etc. Mostly it is FREE OF COST.
Software maintainnace is carried out on special request by client. It include adding new functionality or module. Software maintainance activity can include cost depending on the maintainnace.
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