0
Sequence of front office service :
Pre-arrival stage:
1) Receiving /processing and documenting guests' reservations
Arrival stage:
2) Welcoming/greeting the guest, opening the door of his vehicle; unloading his luggage
3) attending to guest registration
4) Settlement of guest's bill
5) Escorting guest to his room, carrying his luggage, explaining room facilities
6) Updating room status; preparing guest folio
Occupancy stage:
7) Attending to all service request of guests like wake up calls, delivery of messages, etc.
8) Updating guest account, preparing billing statement; settlement of balance
9) Assisting guest for check out
Departure stage:
10) Setting bills, giving clearance for check out
11) Bidding goodbye; thanking the guest for patronage
Wiki User
∙ 13y ago
Add your answer:
Earn +20 pts
The neeed of Front Office in the Hospitality Operations?
== ==
Importance of front office department in hotel operations?
The front office department in hotel operations is responsible for customer service and maintaining inventories. When they fail at their job the hotel could have disappointed customers.
Importance of front office?
Front office deals with customers i.e. Receptionist, sales. Back-office supports the imternal operations of the company.
What is the new trends in the front office department in hotel operations?
The new trend in the front office department of hotel operations is to make sure check in and out processes and efficient as possible. Also, most hotels would need to make sure the front offices are properly staffed. Proper staffing in the hotel ensures the customers are assisted in a timely manner.
A sequence of operations constitutes a?
System
What is the name to the sequence of military operations?
OODA
What software is used for automating a sequence of operations?
specialise
What is the sequence in which the operations will need to be carried out?
Operations are almost always carried out in the order of their importance to the task at hand.
What is front office cashier?
front office cashier is the person in front office dept. who handles front office cash flow.
What is a finite set of instructions that specify a sequence of operations?
A computer program.
The cutting and shaping methods to be used and the sequence in which the operations are to be carried out?
ye
What the cutting and shaping methods to be used and the sequence in which the operations are to be carried out?
trgrg
