0
Apologize for the caller having missed the intended called-to person, tell them that you will glad to take their name and callback number (repeat it back to them for positive identification), ask them if it's appropriate to pass along what the call was about (and include it in the message; read it back to the caller), and have the intended return the call as soon as possible. Then date- and time-stamp the call with your name and callback number, in the case that you are not the person who delivers the message. Be cheery if appropriate.
Wiki User
∙ 6y ago
Wiki User
∙ 7y ago1) note the callers name, 2) the callers business name, 3) the callers phone number and extension, 4) hours of the business and/or best time to call back, 5) time and date of call.
Add your answer:
Earn +20 pts
What should be asked when taking a telephone message?
When taking a message on the phone (assuming you don't have an answering machine), you need to know these things about the caller:NameWho they want to talk toWhy they calledWhen they can call backUrgency of call
What is the difference between a sent message and a delievered message?
A sent message leaves your phone but stays in the service providers server until the other phone signal it catches. When it catches the other phone the message reaches the other phone and will be deleted from the server also. Now the message is delivered to the other phone. When you opt of the delivery report option in message section of your phone, it will deliver the message to the other phone and the sends a messsage to your phone that the message had been delivered. = Madhu sudhan
When was The Phone Message created?
The Phone Message was created on 1991-02-13.
How fast does a message travel?
At What rate of speed does a text message travel phone to phone
Interview question How do you handle a caller who does not want to leave a message but boss cannot be disturbed?
Tell the caller that your Boss is in an important meeting, but you will take a message and hand deliver it to him the minute he gets out. Reassure them by repeating the information they gave you, back to them, this lets them know that your not just giving them lip service and that you are taking their phone call seriously.
How fast does a text message travel?
At What rate of speed does a text message travel phone to phone
What are the release dates for Phone Message - 2013?
Phone Message - 2013 was released on: USA: 2013 (internet)
How do you take a phone message?
The recipient of the phone message would like to know the following information: the date and time of the phone call, who phoned and who did they want to speak to, what did they have to say (you can summarize the most important points, you don't have to write down every word) and finally, who took the message. To give an example, here is what a phone message could look like: Sept. 23, 2001 1:26pm to Jeff: Your wife wants to know when you are coming home today. -- Blobbert
What does message cancelled mean when making a phone call?
When making a phone call, you may get a message cancelled message. This means something happened in the transmission of the message and it did not go through.
What if they do not answer on the phone?
leave a message
What are the release dates for The Phone Message - 1916?
The Phone Message - 1916 was released on: USA: 21 July 1916
Is it legal for a debt collector to leave a phone message this is an attempt to collect a debt?
It is only legal for a debt collector to leave a phone message if it is your personal phone. They can not leave a message if others are able to hear it.
