Why do you think quality is important?

Answer 1

Wow! I knew society was going downhill, but I didn't know it had gotten this bad. Now people don't know what even the word quality means?

Ok, I'm off my soap box now. Quality means that something was done or built right. A quality product is made to last. It won't break if it is used in the manner it was designed to be used in. A quality service is something someone does for others that meets and sometimes exceeds their expectations.

Have you ever been to a restaurant and the server never let your glass or water (or whatever you were drinking) get empty and she/he stopped by and asked you if you needed anything else and if the food was good more than once after you started eating? That's an example of quality service.

Have you ever bought something and used it for years and years because it never seemed to wear out or break and it worked perfectly for it's intended purpose? That's a quality product. It's getting to be harder to find something like that now that most things are mass produced out of recycled plastic, but you can still find them if you look hard and are willing to pay extra. An example would be a genuine Swiss Army Knife. I say genuine because there are a lot of cheaper knives out there that look like a Swiss Army knife but are made by someone else and they don't last nearly as long. I've had the same Swiss Army Knife my grandpa gave me when I was nine years old and I'm thirty five now. It has not broken at all and the blades will still hold an edge when you sharpen them. That's quality.

Answer 2

i think quality plays very important role in every business,industry and people management....because...quality drives performance!!!

• if you have hired quality people in your organization...they will perform well which will directly affect organization's growth!!
• if your product is of good quality customer will buy it otherwise..even if you will keep its price low,even if you do its branding and marketing very well.. its of no use!!EX- when we go for shopping if the quality of cloth is good we are ready to pay even 1000 rs for that though we'll be getting the same piece sumwhere else in cheap rate...with lower quality!!
• in every business competition is there.so if just to earn profit,or just to be in competition...if sumbody compromises in quality...his/her business will be in loss for sure!!

so its always important to focus on quality...though its just a product,business or people!!

RASIKA