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For insurance companies to adjust your claim they are entitled to check certain legal documents. Requesting bank/ credit information could be a legitimate request to substantiate your claim (for example: how much you paid for the vehicle), or it could be a way to delay processing your claim to give the claim adjuster more time to further investigate the claim.

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Q: Why does your car insurance asks for bank records and credit report when handling a total loss claim for you?
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What has the author Louis Tardy written?

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