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As a Whirlpool service technician to answer your question one would need to know the age of your washer, as design has changed over the years. It could be a simple as you are not closing the lid to as complex as a bad wire.

There is an arm that rocks back & forth called the "wig-wag". It has 2 solenoids with plungers on it. These plungers operate the transmission of your washer. There is a pin that goes through the plunger foot that has a tendency to break. If it breaks, your washes will fill & drain but won't agitate or spin. I have found that replacing the pin with a cotter pin from a hardware store costs about 15 cents & about 1/2 an hour tops!

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Q: Why doesn't my Whirlpool washer agitate or spin?
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