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Fault logs are a burden when you have to fill them out but they are a helpful technique that can help you solve many complex problems. Fault logs are kept for many reasons the main reason that they are kept is to keep a record of all faults so that you will be able to look at them at a later date. Fault logs are kept because they are a good way of identifying reoccurring faults, if you have a fault that keeps occurring it is very easy to look at an old fault log to see what type of information is there so that it can help me come up with solutions so that I can fix the problem.

When your software or hardware keeps breaking down fault logs will help you keep a record of them and in turn the problem will be getting fixed faster and faster each time you do it. Another reason that fault logs are kept is that the more and more faults that are recorded means that you will be able to get problems fixed faster and faster, this means that you will have more time to fix more problems so it gives your company better productivity. If you have a constant problem the fault logs will allow you to keep a record of them happening and this means that you may predict the problem before it happens again.

One other really good reason that fault logs are kept is to log the performance of technicians, logging the performance of the technician's means that you will be able to compare them and see who is doing better than others. From the fault logs you will be able to see which technician is a weak link and if there is any weak links you can take the employee for a training course. From the fault logs you can also see that some people could be slacking off or taking it easy if this is the case then you can put disciplinary procedures in place so that they pick up the pace. Fault logs highlight common faults on recurring machines and from the fault logs you will be able to find out why it is happening and what you can do to fix the problem.

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Q: Why is it important to keep fault logs?
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