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Team leaders are the people who guide the team and they move the team in such a way that the assigned task is accomplished in the given timeframe.
To be a team leader certain characters and qualities are required. Foremost among them is leadership. He should be able to inspire the team to carry out the team vision.
He should be responsible, dependable and he should recognize and acknowledge the contribution of his team members.
He should have good communication skills and be able to solve problems with the help of the team and should be willing to participate and act on the decisions. He should have the ability to project to the team how to be a model team member and what is expected of them.
Being flexible, innovation and experimentation are also some of his important qualities. He should be able to advocate for the team as well. His various responsibilities include organizing the team, make them understand the goal and objectives and make sure that they are attained. He should ensure that everybody is contributing, should be a mentor to them and encourage them to collaborate well with each other.
He should project his team and promote his team's work and should see to it that the members receive recognition for their input and hard work.
Wiki User
∙ 13y ago
Wiki User
∙ 15y ago1. Question: Tell us about your previous call center work experience and describe the manner in which you serviced the customers? 2. Question: Are you proficient in using different software? What are your computer skills?
3. Question: This is not really a question, but the interviewer/s will be judging you by your communication skills, the way you deliver your lines and by your grammar.
4. Question: What does a bpo mean to you?
These are the top 4 call center interview questions you can expect to be asked. If you have applied for a technical job, then expect the questions to focus on the technical subject with all the others questions being mainly fluff
Wiki User
∙ 11y agoyes i want ans with ques for technical support
Wiki User
∙ 11y agounity in diversity,to manage the policies,to guide his team
Wiki User
∙ 14y agowhat is the responsbility of team leader
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What is the difference between business development manager and marketing executive?
bpo manager is team leader for managing the team of bpo
Interview questions for a team leader in a BPO?
yes
What is function and operation of team leader in bpo company?
role of teamleader
Kpi of team leader in bpo?
The key performance indicators (KPI) of a team leader in a BPO depends on the work environment. Team out put is often the most important KPI. Productivity, retention, and team motivation can also be used to assess KPI.
Role of a team leader in a quality department in bpo?
A team leader role in quality department is very important. The team leader should enhance his team's productivity, and he can judge team members' positive and negative points and help them to bring them on a perfect curve.
Responsibilities of a Team leader in bpo?
team leader should be responsible and dependable for his work .Team leader guide his team and his team move this way which way he want to achieve his target .Team leader should be a tact for achieve his goal and for his target,he should to bounding with his team.His behave with his team should be good and individual.
Why do you want to become a team leader in bpo?
Obviously for money n to utilize the proper use of resources as much as i can...
Need a good name for a bpo team in corporate office?
team name for Bpo
How you can get projects for an BPO?
Hire a BD team. :)
If go for the interview for the quality analyst in bpo then what are the questions and answer they ask how can i face the interview?
Answering "If go for the interview for the quality analyst in bpo then what are the questions and answer they ask how can i face the interview?"
Role of a team leader in BPO?
To lead the team from the front in a constructive, efficient ,progressive manner and give them proper guidance and motivation .The goal should be performance,however that should not be the motto .Leader should molve in a manner so as to make a statement by his each movement.
Who provides best bpo service in UK?
I have also work with a Bpo company their marketing office at London, the have very good knowledgeable team. Their company name is Maven Bpo
