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D. Keith Denton has written:

'Did you know?' -- subject- s -: Miscellanea, Business

'Simulation and instructor's guide with text material to accompany The service trainer handbook'

'Empowering Intranets to Implement Strategy, Build Teamwork, and Manage Change:'

'Quality service' -- subject- s -: Customer services, Service industries, Consumer satisfaction, Quality control

'The service trainer handbook' -- subject- s -: Management, Customer services, Service industries

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