Guys its Marketing
Monitoring...- Customer feedback by way of customer questionnaires, comment cards, customer forums, word of mouth.- Staff feedback by way of mystery customers, complaints/compliment letters, external comment.Evaluating...- Sales performance- Repeat and retention of customers- New customers- Level of complaints/compliments- Staff turnover/recruitment- Good press- Awards eg Investor in Excellence
A comment card is a great way to collect feedback. Comments and feedback help the company to improve its service and products. This is also a good way to receive complaints.
All Tescos customers are invited on their till receipt to visit a website to fill in a customer feedback survey. There is a blank area as well in this form where you can write a very long comment freely. Add your personal contact details if you wish or not. I have done this and await a response.
http://www.ideas-reaction.com You can write it, then people will comment and vote it up or down. If its the best of the month i think you win some money.
is there any complain or good comment from the guest so eveybody knows what had happend and the what sort of experience the guest had .
One of the best ways to generate customer feedback is to have customers scan a QR code with their smartphone and answer a few quick questions. Forget comment cards. This is fun and easy. Customers are more likely to actually do it. Take a look at http://www.feedbackrevolutionqr.com
Monitoring...- Customer feedback by way of customer questionnaires, comment cards, customer forums, word of mouth.- Staff feedback by way of mystery customers, complaints/compliment letters, external comment.Evaluating...- Sales performance- Repeat and retention of customers- New customers- Level of complaints/compliments- Staff turnover/recruitment- Good press- Awards eg Investor in Excellence
A comment card is a great way to collect feedback. Comments and feedback help the company to improve its service and products. This is also a good way to receive complaints.
All Tescos customers are invited on their till receipt to visit a website to fill in a customer feedback survey. There is a blank area as well in this form where you can write a very long comment freely. Add your personal contact details if you wish or not. I have done this and await a response.
Supplier feedback is positive when can explain why they enjoy the products a person is supplying. However, the feedback may be negative if the comment is harsh and is not helpful to bettering the supplier.
== == two cents remark, or statement. feedback
To get a working comment/feedback box, you will need to use the programming languages HTML and Javascript (javascript is widely used for forms)
Comment dire--- - 2011 is rated/received certificates of: France:U
Dangerous Comment - 1940 is rated/received certificates of: UK:U
Many companies that update their software are very open to feedback. For instance, YouTube has a "Send Feedback" button for users to submit any information to engineers.
The best way to gather customer feedback in a restaurant is with QR codes and smartphones, not customer satisfaction surveys or comment cards. Learn more about this at www.feedbackrevolutionqr.com.
Feedback box, comment box, idea box, input box.