What are the software brands used by The Taj Group Of Hotels use for its Property Management Systems including Front office POS Back office accounting materials management F and B Costing?
Dont know now but till few years Front Office POS was Fidelio and in Restaurants was Shawman I am with Taj group of Hotels and they use Fidelio as PMS, i am not sure about other areas.
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Got this from a web site: . The following are examples of some of the information system products that are available to hotel operators:. LodgingTouch Property Management …System (by Hotel Information Systems)  . The system is divided into various modules which can interact with the front office, group sales, guest history, accounts receivable, travel agencies, and yield management. Hoteliers can search and retrieve guest information by various fields, including name, address, confirmation numbers, and other fields. In addition, the system allows users to search for accounts using any criteria.. Paragon AS/400 Front Office System (by Hotel Information Systems)  . Planning for a guest's stay includes managing accommodations, aggressive pricing, marketing, forecasting, and implementing reporting controls. The Paragon system claims a flexible system that provides information in order to achieve optimal standards. The system provides information and feedback to measure financial impact and quality.. Paragon can manage the complete hotel system. Paragon can be integrated with Paragon Back Office, Central Reservations, and complementary products. Some benefits claimed by the Paragon include improved customer service, efficient internal operations, and control over financial data integrity.. Other key features include:. Easy reservation input . Optimal return on rooms by providing flexible rate configuration and maximum room occupancy . Access availability by room type, total hotel and group. . Provide confirmation letters and pre-printed registration cards. . Capture additional guest information through hotel configurable fields. . Maintain wait lists . Provide flexible package configurations. . CLS Software Property Management System (by Hotel Information Systems)  . This system can support properties of all sizes, from 50 to 1,000 rooms. They also claim a comprehensive integrated modular system that links together all aspects of the hotel function. The system comes in domestic and international versions. Other key features include:. Ease of data entry . Over 200 interface solutions . Technical Support - 24-hours a day, 7-days a week, 365-days a year . Over 25 years of experience. . Hotel Information Systems' epitomeÂ® Project Management System for UNIX . Hotel Information Systems offers a wide variety of other hotel management systems, namely, epitomeÂ® Project Management System for UNIX. This system can be utilized with the hotel's current IT system.
There are different ways through which you can use computing inoffice management. You can store records, analyze data, processinformation and so much more.
The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The F…OM usually works a regularly scheduled front desk shift and must be available to work any shift as needed. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities.
The front office manager provides many guest services depending onthe company makes sure all the aspects of the job are runningsmoothly may require additional job responsibili…ty's as well asrunning the office.Responsibility's basic to the front office alsosupervision of staff and administrative support purchasing suppliesand notifiy's the owner of the company things that need hisopinion.
Company representative for customers at the open desk of a 5 star hotelThe Front Office Manager does not necessarily work at a 5 star hotel. Any hotel that is considered full …service (restaurant and banquets) will have a Front Office Manager. Typically a Front Office Manager is responsible for the Front Desk and at larger hotels they will be in charge of Guest Services: Concierge, shuttle, and bellmen.They are responsbile for being the hub of communication for the hotel as well as being at the forefront of guest services. They must be able to juggle many tasks at once, be self motivated, motivate a team, structured and disciplined.
A hotel front office manager has a good salary and a veryinteresting job. The disadvantages are the stress and the long workdays.
A front office manager in a marketing or sales organization isresponsible for setting the mood of the entire office. Theirstrategy is to keep the office organized and running …smoothly.
A front office manager has several roles and responsibilities.Specifically, they make sure that phone calls are taken in a timelymanner and that visitors are seen promptly. Th…ey take steps toprevent a backlog of paperwork, and basically do all the littletasks that help the day's work get done.
Rebate, miscellaneous, paid out, amenities, room and rate change, room reservations, transport reservations, tours reservations
They are responsible for hiring and firing employees. They willtrain employees, keep record of all inventory of the hotel. Theyare also in charge of any customer complaints.
In Hotels and Lodging
opera . fidelio
In Bed and Breakfasts Boutique Hotels
Front office manager will directs and coordinates the activities ofthe front desk, reservations, guest services and telephone areas.Some of the duties and responsibilities of …front office managersare, . Participates in the selection of front office personnel . schedule the front office staff . supervises workload during shifts . Maintains working relationships and communicates all thedepartments . Checks cashiers in and out and verifies banks anddeposits. . Prepare performance reports related to front office . Ensures implementation of all hotel policies and houserules . Monitor all V.I.P's special guests and requests These are some of the responsibilities of front office manager.
In Database Programming
internal and external CRM Modules.
Good Planning skills