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Q: What is cleaning procedure and frequency schedule for cleaning the guest room?
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What is the procedure of receive guest from airport to hotel?

procedure of receiving guests at the airport


How did you handle the cleaning of the room where the guest remained inside the room?

Cleaning a room with the guest present can be uncomfortable for both the guest and the worker. At times conversation can lighten the tension. As always a spectacular job with respect for the client is demanded.


How did you handle the cleaning of room where the guest remained inside the room?

Cleaning a room with the guest present can be uncomfortable for both the guest and the worker. At times conversation can lighten the tension. As always a spectacular job with respect for the client is demanded.


How do you guest room cleaning?

We can take help with any cleaning service company for this purpose which is the best option.


What will you do if the guest vomiting on the floor while you are still cleaning?

Check the guest first if he/she is okay then, inform to the supervisor.


What would you do if the guest vomited on the floor while you were cleaning?

I will clean the floor en take my guest to the hospital.


What is Guest arrival procedure in hotels?

The guest arrival process includes checking the guest in and giving the guest their room keys. Guest arrival procedures may also include bringing up luggage for the guest..


What is the best procedure in unpacking and packing of guest luggage?

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What is the best procedure in unpacking and packing the guest property when they check in or out?

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What will wyou do if the you were cleaning a check out room the guest came back and claimed that he left his wallet on the bed?

refer the guest to management and let them deal with it.


How would you handle a guest complaint on the delay of cleaning room?

Guest complaints are never easy to deal with. Either give them a complimentary drink in the bar whilst the room is being cleaned or give them a discount on the total price of the room.


What is the best procedure in unpacking and packing the guest property when they check in or check out?

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