What qualities you think you would need to offer good customer service?
what qualities you think you would need to offer good customer service? Twenty years fo customer service management experience suggests to me that Customer service representatives who stand out in their work are:
- Efficient yet effective
- Diligent and thorough
- Able to understand and interpret customers' needs and wants
- Good listeners - devotees of the two ears and one mouth theory
- Think outside the square - but within defined boundaries
- Empathetic and strong rapport builders
- Remain calm and poised
- Honest and fair
- above all else, Solutions focussed
8 people found this useful
Patience would be essential seeing that there would be cases where customers would come to you with complaints (sometimes with aggression) so you would have to deal with in a …professional manner.. W.. I am doing a Retail Trainee-ship at the moment and i was asked for 9 qualities that make a person a good customer service representative, i had 8 - 1. Friendliness 2. Politeness 3. Helpfulness 4. Positiveness 5. Informative 6. Assertive 7. Honesty 8. Apologetic (If theres something wrong). And of course Patience was the last.. M.
make customer happy. learn what they need and what they want. provide evrything they need. . Understanding what dissatisfies the customer and how it can be put right
In 100 words or less please outline what qualities you think you would need to offer good customer service?
Good response time, friendly to staff and cooperates with fellow workers and to customers, able to portray a positive attitude for long periods of time, quality service and li…stening
6 In 100 words or less please outline what qualities you think you would need to offer good customer service?
what qualities you think you would need to offer good customer
polite, sincere and understanding ;)
because we have all the inputs to delivered best possible outcome as er customer needs.
Following are the qualities. . 1) willingness to help others . 2) patience to handle queries . 3) good communication skills . 4) pleasing manners . 5) right body language… . 6) customer focus
patience courage believe in themselves tey their best
The customer service is the only hope for the customer and this is somewhat the pinpoint of the solution for the customers problems.so for the sack of customers satisfaction a…nd using complex products and services one should maintain good quality of customer service and along-with that they do not have to forgot that they can also do promotion mean while.
you would have to be brave/courageous, skillful/talented, and be very good at making wise desicions
being able to S-P-E-L-L
Washing your hands before doing anything. Say "how may i help you?" No matter how mad you are never yell at them and don't show it on your face
Good customer service - involved paying attention to the customers needs, appreciating any problems they have and reaching a successful conclusion. Good customer service is… recognizing the customer whether it is by name or face. If you can recognize that person, say simple things like Good Morning or Hello how are you? Be friendly but not that friendly to scare them
Wachovia does provide good costumer service. The company Wachovia must offer satisfactory costumer service to keep operating as a successful business. Wachovia is owned by Wel…ls Fargo.
Kitchen Cabinet Mart are online specialists in wood cabinets that are hand made for your kitchen. They have a range of colors designs and appliances to build your dream kitche…n.
These are the main quailities we think that these would nee to offered good customer service: . Provide feedback facility to the customers regarding the experience of the p…roduct. . Provide after sale services facilities. . Provide discounting facilities like, deep discounting, bundle pakage etc.
If not, no one will never want to go to that business again, slowing down rates, stopping money flow, and possibly going to get your business shut down.