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Why might it cost the Ritz Carlton less to do things right the first time?
Wiki User
∙ 12y ago
It costs less due things right due to the direct cost of fixing mistakes and the huge future revenue loss from losing a customer. A high-end customer has a great potential lifetime value to any high-end hotel and would cost big marketing dollars to replace with a new customer.
An RC executive told me their secret to great service: any employee is empowered to spend up to $2,000 to keep a customer happy. ANY employee. This shows how much value they place on their customers.
Wiki User
∙ 12y ago
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How can you prepare for retirement in terms of financial things Hypo Venture capital asker?
First off, start saving right NOW and keep going at it until you retire. You should also be aware of your needs once you've retired. You might also want to consider some investment plans to provide you passive income. And lastly, do NOT touch your retirement savings.
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There are various reasons that a student might fail to do things right. They may not have a correct understanding.
How do you spot hidden talents inside people?
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