Law

two general classes of elements

Revenue would be income. Income taxes would be a liability.

The distinction between bureaucratic offices and patron client organizations are that bureaucratic offices do not have to have good customer service skills they just need to follow the law. A patron client organization must please customers to keep them.

to get a distinction in cxc you must obtain a straight A profile !! you can get a one but have an 'a' and a 'b' but that is not a distinction , a distinction is all "a's"