Our approach is founded on our Model for Organisational
Integration. This defines organisational effectiveness as the
ability to maximise results in the competitive external
environment. Business excellence may be defined as the ability to
sustain superior results over time. Organisational effectiveness is
achieved when structure, processes and systems, culture and people
are fully aligned to the organisation's business purpose and
direction. = Organisational Effectiveness Questionnaire = This is
designed to deliver a robust and practical diagnosis of an
organisation's current reality in relationship to its desired
competitive position. The Organisational Effectiveness
Questionnaire produces a gap analysis between current reality and
desired competitive position with respect to: * Business Purpose
and Direction * Organisation Structure * Processes and Systems *
Culture * People Using the gap analysis, we work with you to
prioritise the opportunities for improvement and develop strategies
for change and actions for implementation. Qualitative research can
be used to augment this analysis of organisational effectiveness.
This involves conducting semi-structured interviews with executives
and focus groups with managers and staff.