Aditya Birla Group

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Type: Public Company
Address: Worli, Mumbai, 400 025, India
Telephone: +91 56 52-5000
Fax: +91 56 52-5750
Web: http://www.adityabirla.com
Employees: 72,000
Sales: $7.59 billion (2005)
Stock Exchanges: India
Ticker Symbol: BIR
Incorporated: 1870
NAIC: 331491 Nonferrous Metal (Except Copper and Aluminum) Rolling, Drawing, and Extruding; 551112 Offices of Other Holding Companies; 423990 Other Miscellaneous Durable Goods Merchant Wholesalers; 331111 Iron and Steel Mills; 313210 Broadwoven Fabric Mills; 325120 Industrial Gas Manufacturing; 325131 Inorganic Dye and Pigment Manufacturing; 325221 Cellulosic Manmade Fiber Manufacturing; 327124 Clay Refractory Manufacturing; 313210 Broadwoven Fabric Mills; 322110 Pulp Mills; 322121 Paper (Except Newsprint) Mills; 325181 Alkalies and Chlorine Manufacturing; 327310 Cement Manufacturing
SIC: 3356 Nonferrous Rolling & Drawing Nec; 3357 Nonferrous Wiredrawing & Insulating; 6719 Holding Companies Nec; 5099 Durable Goods Nec; 3312 Blast Furnaces & Steel Mills; 3399 Primary Metal Products Nec; 2211 Broadwoven Fabric Mills - Cotton; 2221 Broadwoven Fabric Mills - Manmade; 2231 Broadwoven Fabric Mills - Wool; 2299 Textile Goods Nec; 2813 Industrial Gases; 2816 Inorganic Pigments; 2819 Industrial Inorganic Chemicals Nec; 2823 Cellulosic Manmade Fibers; 3255 Clay Refractories; 2611 Pulp Mills; 2621 Paper Mills; 2812 Alkalies & Chlorine; 3241 Cement - Hydraulic

Aditya Birla Group is one of India's largest conglomerates and also claims to be the most international of the country's major corporations. The company acts as a holding company for more than 72 manufacturing and services subsidiaries throughout India, and in Thailand, Indonesia, the Philippines, Malaysia, Australia, China, Egypt, and Canada. Aditya Birla's major subsidiaries include Grasim, the world's leading producer of viscose staple fiber, and a manufacturer of rayon grade pulp, cement, sponge iron, textiles, and chemicals; Hindalco, a leading producer of aluminum and copper; UltraTech Cement, which produces portland cement and related products; Aditya Birla Nuvo, which manufactures clothing, textiles, and carbon black and is India's second largest producer of viscose filament yarn; Indo Gulf, a fertilizer producer; Birla NGK Insulators (a joint venture with NGK of Japan), which is the world's leading producer of insulators; and Idea Cellular Ltd., a mobile service provider jointly owned with fellow Indian conglomerate Tata Industries. The company also produces software and provides IT services, and operates a number of financial products subsidiaries. The company's Birla Sun Life Insurance Co. is the second largest private sector insurance company in India, and its Birla Sun Life Asset Management Co. is the country's fourth largest assets manager. In other areas, the company claims to be the world's eighth largest producer of cement and the world's fourth largest producer of carbon black. These operations combine to generate revenues of nearly $7.6 billion per year. The company is led by Kumar Mangalam Birla, son of Aditya Birla.

Indian Financial Dynasty in the 19th Century

The Aditya Birla Group was founded in the 1960s by Aditya Birla, who started building his business empire at the age of 24. By then, however, the Birla family had been one of India's most prominent industrial and financial families for nearly a century. The origins of the Birla family fortunes lay in the second half of the 19th century, when in 1870 Seth Shiv Narayan Birla launched a cotton- and jute-trading business in the town of Pilani, in Rajasthan, India. Despite the British occupation, and the attempt to establish monopolies by the British trading companies, Birla succeeded in building the family's first fortune.

The next phase of the family's success came at the beginning of the 20th century, when Birla's grandson Ghanshyamdas took over as head of the family fortune. The younger Birla led the family into the industrial sector, setting up a jute mill in 1919. The Birla family also became important supporters of the independence movement led by Mahatma Ghandi. Ghanshyamdas Birla not only provided the financial backing for Ghandi, he also participated in the talks with the British that ultimately led to the country's independence. The company's wealth, and its intimate connection with the new Indian government, enabled it to emerge as one of a small number of Indian families that dominated India's quasi-socialist economy through the end of the century.

With independence, Birla began developing his industrial empire in earnest. The family quickly branched out into a number of sectors. Just days after the country's declaration of independence, for example, Birla founded Grasim Industrial Ltd., opening a small weaving plant in Gwalior. By 1950, Grasim had begun importing the recently developed rayon fiber, and it began producing rayon-based fabrics. In 1954, Grasim launched its own rayon production, opening a factory in Nagda. By the mid-1960s, Grasim also had launched production of the rayon pulp itself.

The family's interest in textiles and rayon in particular led it to acquire another branch, Indian Rayon Corporation, in 1966. That company had been founded just a decade earlier, and in 1963 had expanded with the construction of its own viscose filament yarn factory in Veraval. As part of the Birla family holdings, Indian Rayon, which later evolved into the Birla group's largest subconglomerate, Aditya Birla Nuvo, developed diversified operations, including the production of garments, textiles, carbon black, and insulators. The company also entered cement production, launching its own factory in 1985.

In the meantime, Birla's industrial interests had led it into a new area, the production of metals, and specifically aluminum. The family established a new company, Hindalco, in 1958 and began construction of their first smelter. That complex, in Renukoot, launched production in 1962. By 1967, the company had set up its own power plant, in Renusagar, described by the company as "a significant strategic move." The company later branched out into copper production as well.

The development of the family's business interests had been turned over to Ghanshyamdas Birla's sons, K. K. Birla, C. K. Birla, and B. K. Birla. While B. K. Birla took over the family's raw materials and related industrial operations, his brothers took charge of other Birla family holdings, including Hindustan Motors, part of India's big three automakers, and the Hindustan Times, one of the country's major newspapers.

International Pioneer: 1970-80

In the mid-1960s, Aditya Vikram Birla joined his father, B. K. Birla, in that branch of the family business, which by then consisted of Grasim, Hindalco, and Indian Rayon. By the end of the decade, Aditya Birla, then 24 years old, was placed in charge of these companies, which formed the basis of the Aditya Birla Group.

The younger Birla soon proved himself a visionary, leading the company's development from an India-focused industrial group to India's first and largest internationally operating conglomerate. The company enjoyed the advantages of India's "License Raj," a license-permit-quota system devised by the country's first prime minister, Jawarharal Nehru, that made it difficult for new domestic competitors to emerge. Although this system protected and reinforced the Birla family's interests, it also subjected the Birla group to strict capital controls. At the end of the 1960s, however, Aditya Birla recognized a means of skirting these controls, through the development of foreign interests.

In 1969, Birla launched its first subsidiary, Indo Thai Synthetics, to produce and export synthetic yarns in Thailand. Into the 1970s, the company continued to invest in Thailand, launching two new subsidiaries in 1974. The first of these, Thai Rayon, launched production of viscose rayon staple fiber, which it marketed on a global basis as Birla Cellulose. That company quickly grew into a major exporter, while also supplying the Thai textile industry. The company set up in 1974 was Century Textiles Co., which operated a weaving and dyeing plant, producing Centex-branded fabrics, including polyester, rayon, linen, and later lycra and others. By the end of the 1970s, the company's Thai holdings included Thai Carbon Black (TCB), founded in 1978. Carbon black, also known as soot and lampblack, was used as a black pigment for inks, food colorings, and especially for the production of rubber tires. TCB grew strongly, building the world's largest carbon black facility on a single location, and counting among its customers the global big three tire manufacturers. The company was particularly successful in Japan, where it captured more than half of the total carbon black market.

Birla's success in Thailand encouraged the group to extend its operations elsewhere in the region. In 1975, the company launched a joint venture in the Philippines, to produce spun yarn. The operation became the basis of the group's other Filipino holdings, grouped under the Indo Phil name. Malaysia became the company's next foreign market, with the opening of an edible oil production subsidiary in 1978. That business, Pan Century Edible Oils, became the world's largest single-location palm oil refinery.

Steady Growth Through the End of the 20th Century

The Birla group's expansion continued through the 1980s. The company moved into Indonesia in 1982, setting up PT Indo Bharat Rayon. In Thailand, in 1984, the company expanded into the production of sodium phosphates for the detergents industry, establishing Thai Polyphosphates and Chemicals. The company added yet another Thai unit in 1987, deepening its interests in that country's textile sector with the founding of Thai Acrylic Fibre. The company also expanded into the chemicals market in Thailand, founding a joint venture, Thai Peroxide Co., with the United States' FMC Corporation in 1989.

In the meantime, Birla's Indian holdings continued to expand and diversify as well. Grasim, for example, added cement production in 1985, launching the Vikram Cement plant at Jawad, in Madhya Pradesh. By the beginning of the 1990s, that operation had tripled its production capacity. Through the 1990s, Grasim added other diversified businesses, including merchant exporter Birla International Marketing Corporation in 1992, and Vikram Ispat, a gas-based sponge iron factory, in 1993. Grasim also expanded its cement holdings, opening two new cement plants, Grasim Cement in Raipur and Aditya Cement in Shambhupura, in 1995. The growth of Grasim's cement operations led Birla to transfer its other cement production operations from Indian Rayon into Grasim.

This restructuring was launched under the leadership of Aditya Birla's son, Kumar Mangalam Birla, who took over the company after his father's death in 1995. Until then, the Birla group of companies had been described by Institutional Investor International Edition as a "murky empire." The younger Birla, who had been educated at the London Business School, now became determined to transform the company into a modern corporation. Birla now led a restructuring of the company's holdings, grouping all of its businesses under the single umbrella holding, Aditya Birla Group. Birla also continued to streamline operations, regrouping various industrial operations into a more coherent structure.

Leading Diversified Conglomerate in the New Century

Aditya Birla nonetheless remained committed to its structure as a highly diversified conglomerate. The company also took advantage of the liberalization of India's economy, launched during the country's economic crisis in 1991, to enter a number of new areas. In 1988, for example, the company launched a petroleum refining joint venture with Hindustan Petroleum Corporation. The company then entered the telecommunications market, forming a joint venture with AT&T of the United States, Birla AT&T, in 1995. That company merged with Tata Communications in 2000, becoming one of the country's leading telecom groups.

Through Hindalco, the company launched fertilizer production, under subsidiary Indo Gulf in the late 1980s; in 1998, Indo Gulf added the production of copper as well. In 2002, Hindalco was restructured, with its fertilizer production spun off into a separate company, Indo Gulf Fertilisers. Indo Gulf's copper business was placed directly under Hindalco. By then, Hindalco had acquired major rival Indal, an aluminum producer founded near Kolkata in 1938. That acquisition was completed in 2000; two years later, Indal boosted its aluminum foil production through the purchase of control of Anapurna Foils. Indal was merged into Hindalco in 2004.

Other new markets for Birla included software development and IT services, which were regrouped into Birla Technologies Ltd. in 2001. The company entered the power generation market through a joint venture with Powergen PLC. In 1999, Birla added financial services to its range, forming a joint venture with Canada's Sun Life Assurance.

Into the mid-2000s, Birla also continued to expand its international network. The company made its first entry into the North American market, acquiring the Atholville Pulp Mill in New Brunswick, Canada. The purchase, completed in 1998, established Birla as the world-leading producer of viscose staple fiber and also marked its first major foreign acquisition. In 2003, the company turned to Australia, buying up the Nifty Copper mines in Western Australia. The purchase enabled Birla to develop into an integrated copper group, supplying its factories in India with raw material. Later that year, the company bought up a second Australia copper mine, at Mt. Gordon. In that year, as well, Birla extended its reach into the mainland Chinese market, where it established a carbon black production unit, Liaoning Birla Carbon. Back at home, the company launched a project to build a new aluminum production complex in Orissa, beginning construction in 2005.

Birla's international expansion continued to drive the company's growth into the mid-2000s. In 2005, for example, the company reached an agreement to acquire the St. Anne Nackawic Pulp Mill in Canada. The company also sought out new markets; in March 2006, the company announced its plans to build a $350 million viscose staple fiber plant in Laos. Aditya Birla had grown into one of India's leading conglomerates, and a major player on the world market.

Principal Subsidiaries

Aditya Birla Chemicals (Thailand) Ltd.; Aditya Birla Nuvo Ltd.; Alexandria Carbon Black Company S.A.E. (Egypt); Alexandria Fiber Company S.A.E. (Egypt); AV Cell Inc. (Canada); AV Nackawic Inc. (Canada); Birla Mineral Resources Pty. Ltd. (Australia); Birla Mt. Gordon Pty. Ltd. (Australia); Century Textiles; Grasim Industries Limited; Hindalco Industries Limited; Indo Gulf Fertilisers Limited; Indo Phil Textile Mills (Philippines); Indo Thai Synthetics; Liaoning Birla Carbon Co. Ltd. (China); Pan Century Edible Oils (Malaysia); PSI Data Systems Limited; PT Elegant Textile Industry (Indonesia); PT Indo Bharat Rayon (Indonesia); PT Sunrise Bumi (Indonesia); Thai Acrylic Fibre; Thai Carbon Black; Thai Peroxide; Thai Rayon; TransWorks Information Services Ltd.

Principal Competitors

RPG Enterprises; Tata Sons Ltd.; Murugappa Group; Jaypee Group; Amalgamations Ltd.; Dabur India Ltd.; Balmer Lawrie and Company Ltd.; Escorts Ltd.; HMT Ltd.; Greaves Cotton Ltd.; Bombay Burmah Trading Corporation.

Further Reading

"AV Birla Group Charts 3-Pronged Growth Plan," India Business Insight, March 16, 2004.

"Birla Makes Changes," Nonwovens Industry, November 2004, p. 20.

"Birla Plans Expansion," Mining Journal, April 27, 2001, p. 315.

"Birla Renames Thai Unit," Chemical Week, January 25, 2006, p. 14.

Chandler, Clay, "Dealing with Dynasties," Fortune International, October 31, 2005, p. 56.

Clarke, Jo, "India's Birla in Deal to Buy Second Australia Copper Mine for $14.3M," American Metal Market, September 25, 2003, p. 4.

"India: High Profile Family-Owned Businesses," International Market Insight Reports, May 16, 2000.

Lachner, David, "Birla Breaks Ranks," Institution Investor International Edition, August 2000, p. 16.

Viscusi, Gregory, "India (the World's Billionaires)," Forbes, July 20, 1992, p. 186.

— M. L. Cohen


Wikipedia on Answers.com:

Aditya Birla Group

Top
Aditya Birla Group
Type Private
Industry Conglomerate
Founded 1857[1]
Founder(s) Ghanshyam Das Birla
Headquarters Mumbai, India
Area served Worldwide
Key people Kumar Mangalam Birla (Chairman)
Products Metals, cements, textiles, chemicals, agribusiness, carbon black, mining, wind power, insulators, telecommunications, financial services, information technology, retail, trading solutions
Revenue increase US$ 35 billion (2011)[2]
Employees 133,000 (2011)[3]
Subsidiaries List of subsidiaries
Website www.adityabirla.com

The Aditya Birla Group is an Indian multinational conglomerate corporation headquartered in Mumbai, India.[4] It operates in 33 countries with more than 133,000 employees worldwide.[5] The group has diversified business interests and is dominant player in all the sectors in which it operates such as viscose staple fibre, metals, cement, viscose filament yarn, branded apparel, carbon black, chemicals, fertilisers, insulators, financial services, telecom, BPO and IT services.

The Aditya Birla group is a US$ 35 billion conglomerate which gets 60 % of its revenues from outside India.[2] The Aditya Birla Group has been adjudged the best employer in India and among the top 20 in Asia by the Hewitt-Economic Times and Wall Street Journal Study 2007.[6] The origins of the group lie in the conglomerate once held by one of India's foremost industrialists Mr. Ghanshyam Das Birla.

Contents

Organization

Aditya Birla is organized into various subsidiaries that operate across different sectors. Among these are viscose staple fibre, non-ferrous metals, cement, viscose filament yarn, branded apparel, carbon black, chemicals, Retail (under the 'More' brand of supermarkets), fertilizers, chemicals, insulators, financial services, telecom, BPO and IT services. The Group consists of five main companies, which operate in various industry sectors through subsidiaries, joint ventures, etc. These are Hindalco, Grasim, Aditya Birla Nuvo, Idea cellular and UltraTech Cement.

Operating countries

The Group operates in 33 countries – Australia, Austria, Bahrain, Bangladesh, Brazil, Canada, China, Egypt, France, Germany, Hungary, India, Indonesia, Italy, Japan, Korea, Laos, Luxembourg, Malaysia, Myanmar, Philippines, Poland, Singapore, Spain, Sri Lanka, Sweden, Switzerland, Tanzania, Thailand, UAE, UK, USA and Vietnam.

Non-ferrous metals

The Group's non-ferrous metals are under Hindalco.[7] It is a dominant player in aluminum and copper. Its manufacturing locations are primarily in India, and it owns mines in Australia. On 11 February 2007, the company entered into an agreement to acquire the Canadian company Novelis for U$6 billion,[8] making the combined entity the world's largest rolled-aluminium producer. On 15 May 2007, the acquisition was completed with Novelis shareholders receiving $44.93 per outstanding share of common stock.[9]

Hindalco makes alumina chemicals, primary aluminum, rolled products, alloy wheels, roofing sheets, wire rods, cast copper rods, copper cathodes and several other products.[10]

Cement

The Group's cement business was earlier under both Grasim Industries and UltraTech Cement. The two entities are now merged into UltraTech cement to form India's largest cement company. UltraTech cement was originally the cement business of L&T which was acquired by Aditya Birla Group in 2004.

Carbon black

After purchasing Columbian Chemicals Co (Press Release), the Group is now the largest manufacturer of Carbon Black worldwide.[11] It operates facilities in Egypt, Thailand, India, China, Korea, Brazil, Canada, Hungary, Italy, Spain, Germany, and the United States.

Textile business

The Aditya Birla Group is the world's largest player in the Viscose Staple Fiber industry.[12] It operates out of India, Laos, Thailand, Malaysia and China. It owns the Birla Cellulose brand. Apart from viscose staple fiber, the group also owns acrylic fiber businesses in Egypt and Thailand, viscose filament yarn businesses and spinning mills at several locations all over India and South East Asia. The group has pulp and plantation interests in Canada and has recently invested in plantations in Laos. The Aditya Birla group is also a major player in the branded garments market in India.

Telecom Services

Idea Cellular is now owned by Aditya Birla Group.[13] Idea Cellular started off as a joint venture with the group, AT&T and the Tata Group. However the stakes of the remaining partners was eventually acquired by the group. After an Initial Public Offering on the Indian Stock Markets, Idea Cellular now accounts for a third of the group's market capitalization. The company is headquartered in Mumbai and has pan-India operations.

Aditya birla companies

Major subsidiaries and associates

  • Aditya Birla Nuvo
  • AV Cell, Canada
  • AV Nackawic, Canada
  • Grasim Industries Limited
  • Hindalco Industries Limited
  • UltraTech Cement Limited
  • Aditya Birla Minacs Worldwide Limited
  • Samruddhi Cement
  • Novelis Inc.
  • Aditya Birla Minerals
  • Aditya Birla Chemicals (India)Limited
  • Utkal Alumina International Limited
  • Dahej Harbour & Infrastructure Limited
  • Aditya Birla Science and Technology Company Limited
  • Tubed Coal Mines Limited
  • Birla Sun Life Asset Management Company Limited
  • Aditya Birla Finance Limited
  • Aditya Birla Money Mart Limited
  • Aditya Birla Money Limited
  • Aditya Birla Insurance Brokers
  • Aditya Birla Capital Advisors Private Limited
  • Idea Cellular Limited
  • Madura Fashion & Lifestyle
  • Essel Mining and Industries
  • Aditya Birla Retail
  • Thai Rayon
  • Indo Thai Synthetics
  • Thai Acrylic Fibre
  • Thai Carbon Black
  • Aditya Birla Chemicals (Thailand) Limited
  • Birla Laos Pulp and Plantations Company Limited
  • Indo Phil Textile Mills
  • Indo Phil Cotton Mills
  • Indo Phil Acrylic Manufacturing Corporation
  • Pan Century Surfactants Inc.
  • PT Indo Bharat
  • PT Elegant Textile Industry
  • PT Sunrise Bumi Textiles
  • PT Indo Liberty Textiles
  • PT Indo Raya Kimia
  • Swiss Singapore Overseas Enterprises Pte Limited
  • Alexandria Carbon Black Company SAE
  • Alexandria Fiber Company SAE
  • Liaoning Birla Carbon Company Limited
  • Birla Jingwei Fibres Company Limited

Philanthropy

The Group actively involves itself in several community development initiatives – in particular around its manufacturing location. The group also supports development activities in areas like healthcare, education, sustainable livelihood, infrastructure and social causes. The group's philanthropic activities are guided by Mrs Rajashree Birla.[14]

It works in 3,700 villages, reaching out to 7 million people annually through the Aditya Birla Centre for Community Initiatives and Rural Development. It runs 45 schools and 18 hospitals.

Schools

Institutes

See also

References

  1. ^ "Aditya Birla Group | Our group | Milestones". Adityabirla.com. Archived from the original on 19 November 2010. http://www.adityabirla.com/the_group/milestones.htm#1857. Retrieved 19 November 2010. 
  2. ^ a b "Aditya Birla Group | Our Group | Aditya Birla Group Profile". Adityabirla.com. 23 June 2010. Archived from the original on 21 July 2010. http://www.adityabirla.com/the_group/index.htm. Retrieved 16 July 2010. 
  3. ^ "!DEA – An !dea can change your life". Ideacellular.com. http://www.ideacellular.com/IDEA.portal?_nfpb=true&_pageLabel=IDEA_Page_AboutIdea. Retrieved 16 July 2010. 
  4. ^ "Media | Press releases | Hindalco Industries Ltd. and Novelis Inc. announce an agreement for Hindalco's acquisition of Novelis for nearly US$ 6 billion". Hindalco. 11 February 2007. http://www.hindalco.com/media/press_releases/200702feb/hindalco_and_novelis.htm. Retrieved 16 July 2010. 
  5. ^ "Aditya Birla Group – Aditya Birla Group India – Aditya Birla Group Profile – History of Aditya Birla Group". Iloveindia.com. 21 July 2007. Archived from the original on 25 August 2010. http://www.iloveindia.com/economy-of-india/top-50-companies/aditya-birla-group.html. Retrieved 16 July 2010. 
  6. ^ "Best Employers in India 2007". Hewitt Associates Best Employers in India Survey. 13 April 2007. Archived from the original on 14 October 2007. http://was7.hewitt.com/bestemployers/asia/english/results2007/india.htm. Retrieved 20 September 2007. 
  7. ^ "Hindalco Industries good for long-term investment-Investor's Guide-Features-The Economic Times". Economictimes.indiatimes.com. 5 July 2010. http://economictimes.indiatimes.com/Investors-Guide//articleshow/6127725.cms. Retrieved 16 July 2010. 
  8. ^ By S. Prasannarajan (26 March 2007). "India Today". India Today. http://www.india-today.com/itoday/20070326/cover.html. Retrieved 16 July 2010. 
  9. ^ "Birla buys Novelis for $6 bn". The Indian Express (India). 12 February 2007. http://www.indianexpress.com/story/23106.html. Retrieved 12 February 2007. 
  10. ^ "Hindalco deal may not impact aluminium prices". The Hindu Business Line. 13 February 2007. http://www.thehindubusinessline.com/2007/02/13/stories/2007021302050200.htm. Retrieved 16 July 2010. 
  11. ^ "Aditya Birla Nuvo Ltd(500303|ABIRLANUVO) Fundamental details about Management Discussions". Indiainfoline.com. http://www.indiainfoline.com/Markets/Company/Fundamentals/Management-Discussions/Aditya-Birla-Nuvo-Ltd/500303. Retrieved 16 July 2010. 
  12. ^ "Birla rejigs fibre, pulp business-Jobs-News By Industry-News-The Economic Times". Economictimes.indiatimes.com. 3 May 2010. http://economictimes.indiatimes.com/articleshow/5885041.cms. Retrieved 16 July 2010. 
  13. ^ "Aditya Birla Group's think tank gets younger-Corporate Trends-News By Company-News-The Economic Times". Economictimes.indiatimes.com. 25 June 2010. http://economictimes.indiatimes.com/news/news-by-company/corporate-trends/Aditya-Birla-Groups-think-tank-gets-younger/articleshow/6088981.cms. Retrieved 16 July 2010. 
  14. ^ "Hindalco Industries Ltd. | CSR Rating 2009 – Corporate Social Responsibility – India | Details of CSR of the 1–500 companies for the year 08-09". www.karmayog.org. 9 February 2010. http://www.karmayog.org/csr2009/csrdetails.aspx?id=713. Retrieved 16 July 2010. 

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