n.
The internal operations of an organization that are not accessible or visible to the general public: "The . . . bank will . . . modernize its back office and computer systems and improve its marketing and customer service" (Peter Sinton).
The American Heritage® Dictionary of the English Language, Fourth Edition Copyright © 2007, 2000 by Houghton Mifflin Company. Updated in 2009. Published by Houghton Mifflin Company. All rights reserved.