Bureaucracy is the structure and set of regulations in place to control activity, usually in large organizations and
government. It is characterized by standardized procedure (rule-following), formal division of responsibility, hierarchy, and
impersonal relationships. In practice the interpretation and execution of policy can lead to
informal influence.
Bureaucracy is a concept in sociology and political
science referring to the way that the administrative execution and enforcement of legal rules are socially organized. Four
structural concepts are central to any definition of bureaucracy: a well-defined division of administrative labor among persons
and offices, a personnel system with consistent patterns of recruitment and stable linear careers, a hierarchy among offices,
such that the authority and status are differentially distributed among actors, and formal and informal networks that connect
organizational actors to one another through flows of information and patterns of cooperation.
Examples of everyday bureaucracies include governments, armed forces, corporations, hospitals, courts, ministries and schools.
Origin of the concept
The word "bureaucracy" stems from the word "bureau", used from the early 18th century in
Western Europe not just to refer to a writing desk, but to an office, i.e., a workplace, where officials worked. The original
French meaning of the word bureau was the baize
used to cover desks. The term bureaucracy came into use shortly before the French
Revolution of 1789, and from there rapidly spread to other countries. The Greek
suffix - kratia or kratos - means "power" or "rule."
In a letter of July 1, 1764, the German Baron von Grimm declared:
"We are obsessed by the idea of regulation, and our Masters of Requests refuse to understand that there is an infinity of things
in a great state with which a government should not concern itself." Jean
Claude Marie Vincent de Gournay sometimes used to say, "We have an illness in France which bids fair to play havoc with
us; this illness is called bureaumania." Sometimes he used to invent a fourth or fifth form of government under the
heading of "bureaucracy". In another letter of July 15, 1765 Baron Grimm wrote also, "The real spirit of the laws in France is
that bureaucracy of which the late Monsieur de Gournay used to complain so greatly; here the offices, clerks, secretaries,
inspectors and intendants are not appointed to benefit the public interest, indeed the public interest appears to have
been established so that offices might exist."[1]
This quote refers to a traditional controversy about bureaucracy, namely the perversion of means and ends so that means become
ends in themselves, and the greater good is lost sight of; as a corollary, the substitution of sectional interests for the
general interest. The suggestion here is that, left uncontrolled, the bureaucracy will become increasingly self-serving
and corrupt, rather than serving society.
Development of Bureaucracy
Bureaucracies arise in all large states because they are the "middle men": the government makes decisions which affect the
people, but it is the bureaucrats who implement those decisions.
Perhaps the early example of a bureaucrat is the scribe, who first arose as a professional in
the early cities of Sumer. The Sumerian script was so
complicated that it required specialists who had trained for their entire lives in the discipline of writing to manipulate it.
These scribes could wield significant power, as they had a total monopoly on the keeping of records and creation of inscriptions
on monuments to kings.
In later, larger empires like Achaemenid Persia, bureaucracies quickly expanded as
government expanded and increased its functions. In the Persian Empire, the central government was divided into administrative
provinces led by satraps. The satraps were appointed by the
Great King to control the provinces. In addition, a general and a royal secretary were stationed in each province to
supervise troop recruitment and keep records, respectively. The Achaemenid Great Kings also sent royal inspectors to tour the
empire and report on local conditions.
The most modernesque of all ancient bureaucracies, however, was the Chinese bureaucracy. During the chaos of the Spring and
Autumn Period and the Warring States, Confucius recognized the need for a stable system of administrators to lend good governance even when the
leaders were inept. Chinese bureaucracy, first implement during the Qin dynasty but under
more Confucian lines under the Han, calls for the
appointment of bureaucratic positions based on merit via a system of examinations. Although the power of the Chinese bureaucrats waxed and waned throughout China's long
history, the imperial examination system lasted as late as 1905, and modern China still employs a formidable bureaucracy in its daily workings.
Modern bureaucracies arose as the government of states grew larger during the modern period, and especially following the
Industrial Revolution. Tax collectors, perhaps the
most reviled of all bureaucrats, became increasingly necessary as states began to take in more and more revenue, while the role
of administrators increased as the functions of government multiplied. Along with this expansion, though, came the recognition of
the corruption and nepotism often inherent within
the managerial system, leading to civil service reform on a large
scale in many countries towards the end of the 19th century.
In the modern welfare state, bureaucracy has become ever larger as government becomes
an ever more significant player in people's daily lives. In some areas of the United
States, for example, the federal government is in fact the dominant employer. This leads some to argue that modern bureaucracies are too unwieldy and that more of their functions should be
returned to the private sector.
Entrepreneurship, Networked Legitimacy, and Autonomy
In "The Forging of Bureaucratic Autonomy," Daniel Carpenter argues that bureaucratic autonomy emerges only upon the historical
achievement of three conditions. First, the autonomous bureaucracies are politically differentiated from the actors who seek to
control them. Second, the bureaucratic autonomy requires the development of unique organizational capacities - capacities to
analyze, to create new programs, to solve problems, to plan, to administer programs with efficiency, and to ward off corruption.
Third, bureaucratic autonomy requires political legitimacy, or strong organizational reputations embedded in an independent power
base.
Karl Marx and bureaucracy
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In Karl Marx's and Friedrich Engels's theory of
historical materialism, the historical origin of bureaucracy is to be found in
four sources: religion, the formation of the state, commerce and technology.
Thus, the earliest bureaucracies consisted of castes of religious clergy, officials and scribes operating various
rituals, and armed functionaries specifically delegated to keep order. In the historical transition from primitive egalitarian
communities to a civil society divided into social classes and estates, beginning from about 10,000 years ago, authority is
increasingly centralized in, and enforced by a state apparatus existing separately from society. This state formulates, imposes
and enforces laws, and levies taxes, giving rise to an officialdom enacting these functions. Thus, the state mediates in
conflicts among the people and keeps those conflicts within acceptable bounds; it also organizes the defense of territory. Most
importantly, the right of ordinary people to carry and use weapons of force becomes increasingly restricted; in civil society,
forcing other people to do things becomes increasingly the legal right of the state authorities only. (see Friedrich Engels, The origin of the family, private property and the state [1].
But the growth of trade and commerce adds a new, distinctive dimension to bureaucracy, insofar as it requires the keeping of
accounts and the processing/recording of transactions, as well as the enforcement of legal rules governing trade. If resources
are increasingly distributed by prices in markets, this requires extensive and complex systems of
record-keeping, management and calculation, conforming to legal standards. Eventually, this means that the total amount of work
involved in commercial administration outgrows the total amount of work involved in government administration. In modern
capitalist society, private sector bureaucracy is larger than government bureaucracy, if measured by the number of
administrative workers in the division of labor as a whole. Some corporations
nowadays have a turnover larger than the national income of whole countries, with large administrations supervising
operations[citation needed].
A fourth source of bureaucracy Marxists have commented on inheres in the technologies of mass production, which require many
standardized routines and procedures to be performed. Even if mechanization replaces people with machinery, people are still
necessary to design, control, supervise and operate the machinery. The technologies chosen may not be the ones that are best for
everybody, but which create incomes for a particular class of people or maintain their power. This type of bureaucracy is
nowadays often called a technocracy, which owes its power to control over
specialized technical knowledge or control over critical information.
In Marx's theory, bureaucracy rarely creates new wealth by itself, but rather controls, co-ordinates and governs the
production, distribution and consumption of wealth. The bureaucracy as a social stratum derives its income from the appropriation
of part of the social surplus product of human labor. Wealth is appropriated by the
bureaucracy by law through fees, taxes, levies, tributes, licensing etc.
Bureaucracy is therefore always a cost to society, but this cost may be accepted insofar as it makes social order possible, and maintains it by enforcing the rule of law. Nevertheless there are constant
conflicts about this cost, because it has the big effect on the distribution of incomes; all producers will try to get the
maximum return from what they produce, and minimize administrative costs. Typically, in epochs of strong economic growth,
bureaucracies proliferate; when economic growth declines, a fight breaks out to cut back bureaucratic costs[citation needed].
Whether or not a bureaucracy as a social stratum can become a genuine ruling class
depends greatly on the prevailing property relations and the mode of production of wealth. In capitalist society, the state typically lacks an independent
economic base, finances many activities on credit, and is heavily dependent on levying taxes as a source of income. Therefore,
its power is limited by the costs which private owners of the productive assets will tolerate[citation needed]. If, however, the state owns the
means of production itself, defended by military power, the state bureaucracy can
become much more powerful, and act as a ruling class or power elite. Because in that case, it directly controls the sources of
new wealth, and manages or distributes the social product. This is the subject of Marxist theories of bureaucratic collectivism.
Marx himself however never theorized this possibility in detail, and it has been the subject of much controversy among
Marxists. The core organizational issue in these disputes concerns the degree to which the administrative allocation of
resources by government authorities and the market allocation of resources can achieve the social goal of creating a more
free, just and prosperous society. Which decisions should be made by whom, at what level, so that an optimal allocation of
resources results? This is just as much a moral-political issue as an economic issue.
Central to the Marxian concept of socialism is the idea of workers' self-management, which
assumes the internalization of a morality and self-discipline among people that would make
bureaucratic supervision and control redundant, together with a drastic reorganization of the division of labor in society. Bureaucracies emerge to mediate conflicts of interest on the basis of
laws, but if those conflicts of interest disappear (because resources are allocated directly in a fair way), bureaucracies would
also be redundant.
Marx's critics are however skeptical of the feasibility of this kind of socialism, given the continuing need for
administration and the rule of law, as well as the propensity of people to put their own self-interest before the communal
interest. That is, the argument is that self-interest and the communal interest might never coincide, or, at any rate, can
always diverge significantly.
Max Weber on bureaucracy
Max Weber has probably been one of the most influential users of the word in its
social science sense. He is well-known for his study of bureaucratization of society;
many aspects of modern public administration go back to him; a classic,
hierarchically organized civil service of the continental type is — if perhaps mistakenly — called "Weberian civil service".
However, contrary to popular belief, "bureaucracy" was an English word before Weber;
the Oxford English Dictionary cites usage in several different years between
1818 and 1860, prior to Weber's birth in 1864.
Weber described the ideal type bureaucracy in positive terms, considering it to be a more
rational and efficient form of organization than the alternatives that preceded it, which he characterized as charismatic domination and traditional
domination. According to his terminology, bureaucracy is part of legal
domination. However, he also emphasized that bureaucracy becomes inefficient when a decision must be adopted to an
individual case.
According to Weber, the attributes of modern bureaucracy include its impersonality, concentration of the means of
administration, a leveling effect on social and economic differences and implementation of a system of authority that is
practically indestructible.
Weber's analysis of bureaucracy concerns:
- the historical and administrative reasons for the process of bureaucratization (especially in the Western civilisation)
- the impact of the rule of law upon the functioning of bureaucratic organisations
- the typical personal orientation and occupational position of
a bureaucratic officials as a status group
- the most important attributes and consequences of bureaucracy in the modern world
A bureaucratic organization is governed by the following seven principles:
- official business is conducted on a continuous basis
- official business is conducted with strict accordance to the following rules:
- the duty of each official to do certain types of work is delimited in terms of impersonal criteria
- the official is given the authority necessary to carry out his assigned functions
- the means of coercion at his disposal are strictly limited and conditions of their use strictly defined
- every official's responsibilities and authority are part of a vertical hierarchy of authority, with respective rights of
supervision and appeal
- officials do not own the resources necessary for the performance of their assigned functions but are accountable for their
use of these resources
- official and private business and income are strictly separated
- offices cannot be appropriated by their incumbents (inherited, sold, etc.)
- official business is conducted on the basis of written documents
A bureaucratic official:
- is personally free and appointed to his position on the basis of conduct
- exercises the authority delegated to him in accordance with impersonal rules, and his loyalty is enlisted on behalf of the
faithful execution of his official duties
- appointment and job placement are dependent upon his technical qualifications
- administrative work is a full-time occupation
- work is rewarded by a regular salary and prospects of advancement in a lifetime career
An official must exercise his judgment and his skills, but his duty is to place these at the service of a higher authority;
ultimately he is responsible only for the impartial execution of assigned tasks and must sacrifice his personal judgment if it
runs counter to his official duties.
Weber's work has been continued by many, like Robert Michels with his Iron Law of Oligarchy.
Criticism
As Max Weber himself noted, real bureaucracy will be less optimal and effective than his ideal type model. Each of Weber's
seven principles can degenerate:
- Vertical hierarchy of authority can become chaotic, some offices can be omitted in the decision making process, there may be
conflicts of competence;
- Competences can be unclear and used contrary to the spirit of the law; sometimes a decision itself may be considered more
important than its effect;
- Nepotism, corruption, political infighting
and other degenerations can counter the rule of impersonality and can create a recruitment and promotion system not based on
meritocracy but rather on oligarchy;
- Officials try to avoid accountability and seek anonymity by avoiding documentation of
their procedures (or creating extreme amounts of chaotic, confusing documents, see also: transparency)
Even a non-degenerated bureaucracy can be affected by common problems:
- Overspecialization, making individual officials not aware of larger consequences of their actions
- Rigidity and inertia of procedures, making decision-making slow or even impossible when facing some unusual case, and
similarly delaying change, evolution and adaptation of old procedures to new circumstances;
- A phenomenon of group thinking - zealotry, loyalty and lack of critical thinking regarding the organisation which is
perfect and always correct by definition, making the organisation unable to change and realise its own mistakes and
limitations;
- Disregard for dissenting opinions, even when such views suit the available data better than the opinion of the majority;
- A phenomenon of Catch-22 (named after a famous
book by Joseph Heller) - as bureaucracy creates more and more rules and procedures,
their complexity rises and coordination diminishes, facilitating creation of contradictory rules
- Not allowing people to use common sense, as everything must be as is written by the law.
In the most common examples bureaucracy can lead to the treatment of individual human beings as impersonal objects. This
process has been criticised by many philosophers and writers (Aldous Huxley,
George Orwell, Hannah Arendt) and satirized in the
comic strip Dilbert, Franz Kafka's novels
The Trial and The Castle ,
Douglas Adams' story The
Hitchhiker's Guide to the Galaxy, and the film Brazil.
Austrian School Analysis of Bureaucracy
The analysis of bureaucracy by the Austrian school reflects its characteristic focus
on economics, and emphasizes the distinction between bureaucratic management and profit
management.[2]
Current academic debates
Modern academic research has debated the extent to which elected officials can control their bureaucratic agents. Because
bureaucrats have more information than elected officials about what they are doing and what they should be doing, bureaucrats
might have the ability to implement policies or regulations that go against the public interest. In the American context, these
concerns led to the "Congressional abdication" hypotheses--the claim that Congress had abdicated its authority over public policy
to appointed bureaucrats.
Theodore Lowi initiated this debate by concluding in a 1979 book that the U.S. Congress does not exercise effective oversight
of bureaucratic agencies. Instead, policies are made by "iron triangles," consisting of
interest groups, appointed bureaucrats, and Congressional subcommittees (who, according to Lowi, were likely to have more
extreme views than the Congress as a whole).[3]
William Niskanen's earlier (1971) 'budget-maximizing' model complemented Lowi's claims; where Lowi claimed that Congress (and
legislatures more generally) failed to exercise oversight, Niskanen argued that rational bureaucrats will always and everywhere
seek to increase their budgets, thereby contributing strongly to state growth. Niskanen went on to serve on the U.S. Council of
Economic Advisors under President Reagan, and his model provided a strong underpinning for the worldwide move towards cutbacks of
public spending and the introduction of privatization in the 1980s and '90s.[citation needed]
Two branches of theorizing have arisen in response to these claims. The first focuses on bureaucratic motivations; Niskanen's
universalist approach was critiqued by a range of pluralist authors who argued that officials' motivations are more public
interest-orientated than Niskanen allowed. The bureau-shaping model (put forward by
Patrick Dunleavy) also argues against Niskanen that rational bureaucrats should only
maximize the part of their budget that they spend on their own agency's operations or give to contractors or powerful interest
groups (that are able to organize a flowback of benefits to senior officials). For instance, rational officials will get no
benefit from paying out larger welfare checks to millions of poor people, since the bureaucrats' own utilities are not improved.
Consequently we should expect bureaucracies to significantly maximize budgets in areas like police forces and defense, but not in
areas like welfare state spending.
A second branch of responses has focused more on Lowi's claims, asking whether legislatures (and usually the American Congress
in particular) can control bureaucrats. This empirical research is motivated by a normative
concern: If we wish to believe that we live in a democracy, then it must be true that
appointed bureaucrats cannot act contrary to elected officials' interests. (This claim is itself debatable; if we fully trusted
elected officials, we would not spend so much time implementing constitutional checks and balances.[4])
Within this second branch, scholars have published numerous studies debating the circumstances under which elected officials
can control bureaucratic outputs. Most of these studies examine the American case, though their findings have been generalized
elsewhere as well.[5][6] These studies argue that legislatures have a variety of oversight means at their
disposal, and they use many of them regularly. These oversight mechanisms have been classified into two types: "Police patrols"
(actively auditing agencies and looking for misbehavior) and "fire alarms" (imposing open administrative procedures on
bureaucrats to make it easier for adversely affected groups to detect bureaucratic malfeasance and bring it to the legislature's
attention).[7]
A third concept of self-interested bureaucracy and its effect on the production of public
goods has been forwarded by Faizul Latif Chowdhury. In contrast to
Niskanen and Dunleavy, who primarily focused on the self-interested behaviour of only the top-level bureaucrats involved in
policy making, Chowdhury in his thesis submitted to the London School of
Economics in 1997 drew attention to the impact of the low level civil servants whose rent-seeking behaviour pushes up the
cost of production of public goods. Particularly, it was shown with reference to the tax officials how rent-seeking by them
causes loss in government revenue[8]. Chowdhury’s model of
rent-seeking bureaucracy captures the case of administrative corruption whereby public money is
directly expropriated by public servants in general.
Globalization and bureaucracy
Bureaucracy and globalization are interlinked. However, the inter-linkage is often forgotten and globalization is related to
only to free trade, thanks to WTO and trade-analysts. Globalization is essentially an global expansion of bureaucratic structure,
implying global division of labour and tasks.
Sources
- On Karl Marx: Hal Draper, Karl Marx's Theory of Revolution, Volume 1: State and Bureaucracy. New York: Monthly Review
Press, 1979.
- Marx comments on the state bureaucracy in his Critique of Hegel's Philosophy of Right [2] and
Engels discusses the origins of the state here: [3]
- Ernest Mandel, Power and Money: A Marxist Theory of Bureaucracy. London: Verso, 1992.
- On Weber: Watson, Tony J. (1980). Sociology, Work
and Industry. Routledge. ISBN 0-415-32165-4.
- Neil Garston (ed.), Bureaucracy: Three Paradigms. Boston: Kluwer, 1993.
- Chowdhury, Faizul Latif (2006), Corrupt Bureaucracy and Privatization of Tax Enforcement. Dhaka: Pathak Samabesh, ISBN
984-8120-62-9.
References
- ^ Baron de Grimm and Diderot,
Correspondence littéraire, philosophique et critique, 1753-69, 1813 edition, Vol. 4, p. 146 & 508 - cited by Martin
Albrow, Bureaucracy. London: Pall Mall Press, 1970, p. 16
- ^ von Mises, Ludwig [1944] (1962). Bureaucracy. Retrieved on 2006-11-10.
- ^ Lowi. 1979. The end of liberalism. New York: W. W. Norton &
Company.
- ^ Scholz and Wood. 1988. Controlling the IRS: Principals, principles, and
public administration. American Journal of Political Science 42 (January): 141-162.
- ^ Huber and Shipan. 2002. Deliberate discretion: The institutional
foundations of bureaucratic autonomy. Cambridge: Cambridge University Press.
- ^ Ramseyer and Rosenbluth. 1993. Japan's political marketplace. Cambridge:
Harvard University Press.
- ^ McCubbins and Schwartz. 1984. Congressional oversight overlooked: Police
patrols versus fire alarms. American Journal of Political Science 28: 16-79.
- ^ Chowdhury, Faizul Latif
(2006). Corrupt Bureaucracy and Privatization of Tax Enforcement.
External links
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