Collaborative Consumption

Collaborative tools cover a large amount of methods to communicate in groups, even before computers existed. But a Wiki is a type of collaboration tool, so in that context yes they can be edited and created by users.

Gene H McCormick has written "The Collaborative Organization: A Strategic Guide to Solving Your Internal Business Challenges Using Emerging Social and Collaborative Tools."

__________ is a popular collaborative online encyclopedia

Some business process management tools include BPM Suite, Team Works, Bizflow and E Work Vision. If you are looking for collaborative process management then iGrafx would be suitable.