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Two distinctive characteristics of a service operation are a focus on customer service and the need to create an experience for the consumer. Hotel Monaco provides excellent customer service by offering free Wi-Fi for its customers and working to provide the perfect accommodations. The hotel tries to create an experience by offering unique events such as wine tastings and limousine service.

Q: How are the distinctive characteristics of a service operation illustrated by Hotel Monaco?

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Religion & Spirituality

Who won the Nobel prize for literature in 1959

Humanism and the Reformation were two distinctive experiences of which German period

Who wrote Canticle of the Sun

Which group advises the pope in the hiearchy of the Catholic Church

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