Great communication skill and great retention skills are the key
skills that are required when promoting a product concept in a face
to face situation. Good mastery of content is another quality that
is required.
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This means to face a situation with determination and
patience
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Communication can come in many forms including but not limited
to face-to-face contact, and telecommunication. One example of a
communication situation is when an employee connects with her/his
supervisor over internet chat protocol.