Gaming worker is a collective term for individuals that work in
the gaming industry. There are a number of different types of
legalized gambling, but casinos employ the majority of gaming
workers. Within a casino, there are many positions that gaming
workers fill. In addition to dealing cards and running keno,
roulette and craps tables, gaming workers also oversee operations,
manage cash exchanges and work in security. Gaming workers are
usually required to have a thorough understanding of all games in
the casino. They also need to have excellent math skills and be
able to quickly calculate payouts based on odds. Most importantly
may be interpersonal skills. Gaming workers are required to explain
the fundamentals of the games to the customers when asked,
therefore it’s important that they communicate clearly and are able
to understand others. Gaming workers will benefit financially from
excellent interpersonal skills as well since many earn a large
portion of their wages from gratuities.
The requirements will vary by establishment but many require a
high school diploma or equivalent. Some gaming establishments have
their own training schools and there are independent gaming schools
as well. Regardless of where a gaming worker receives their
training, they are required to be licensed by a regulatory agency.
This is usually the State casino control board. License
applications require a background check and a drug test. Many
gaming establishments hold auditions for their gaming workers,
further validating the need for excellent interpersonal skills.
The challenges to this line of work include non-conventional
hours, loud atmosphere and exposure to second hand smoke.
The outlook for gaming workers is good, with a growth
expectation of 14% between 2008 and 2018. This will likely be
driven by the increase in states legalizing table games. Salaries
vary widely for these positions since tips make up a large portion
of a gaming worker’s income. Many dealers and table workers are
paid minimum wage but earn between $30,000 and $75,000/year
depending on experience, shift and personality. Earnings will also
depend on the location and clientele of the establishment.