- Not to be confused with Globe Telecom (Singapore), a similarly named company in Singapore.
Globe Telecom (PSE: GLO), commonly known as Globe, is a leading telecommunications company in the Philippines. Its mission is to transform and enrich lives through communications by way of its vision of making great things possible. Through Globe's renewed commitment to “enriching lives through ease and relevance”, its goal is to enrich everyday communications by simplifying and removing obstacles in communication technology so that it brings its customers closer to what matters to them most. Globe strives to create and deliver products that are relevant to its customers’ needs and are easy to understand and use, and are delivered with warmth and knowledge.
Mission
Transforming and enriching lives through communications.
History
The old Globe corporate logo
In 1928, Congress passed Act No. 3495 granting the Robert Dollar Company, a corporation organized and existing under the laws of the State of California, a franchise to operate wireless long distance message services in the Philippines.
The Robert Dollar Company subsequently incorporated in the Philippines as Globe Wireless Limited and in 1934, Congress passed Act No. 4150 transferring the franchise and privileges of the Robert Dollar Company to Globe Wireless Limited.
Globe Wireless Limited was subsequently renamed Globe Mackay Cable and Radio Corporation. Congress, through Republic Act 4630 enacted in 1965, further expanded its franchise to allow it to operate international communications systems.
Globe Mackay Cable and Radio Corporation was closed in the Philippines by Martial law.
Shortly before the expiration of its franchise, the Batasan Pambansa in 1980 enacted Batas Pambansa 95 granting Globe Mackay Cable and Radio Corporation a new franchise.
On June 15, 1990, Isla Communications Co., Inc. (Islacom) was incorporated. Through Republic Act 7372, Islacom was authorized to develop full-service telecommunications network in the country.
In 1991, Globe Mackay was subsequently merged with the Clavecilla Radio Corporation. Globe Mackay as the surviving company was renamed GMCR, Inc. and on March 19, 1992, the Philippine Congress passed Republic Act 7229 approving the merger and the transfer of the franchise of Clavecilla Radio Corporation to the surviving company to be renamed GMCR, Inc.
In 1994, Islacom earned an important place in the history of Philippine telecommunications when it launched the country's first digital mobile communication services using GSM world standard digital technology.
On 20 August 1998, the Philippine Securities and Exchange Commission (SEC) approved the change of name of GMCR, Inc. to Globe Telecom, Inc. (Globe).
On February 22, 2000, Globe and its principal shareholders Ayala Corporation (AC) and Singapore Telecom International Pte. Ltd. (STI), a wholly owned subsidiary of Singapore Telecom (ST), and Islacom and its principal shareholders Asiacom Philippines, Inc. (Asiacom) and DeTeAsia Holding GmbH (DeTeAsia), a wholly owned subsidiary of Deutsche Telekom AG (DT), entered into a General Agreement for a combination of the business and operations of Globe and Islacom.
On June 27, 2001, Globe completed the share swap transaction with Islacom, which effectively made Islacom a 100%-owned subsidiary of Globe.
In September 2002, Globe announced the operational integration of Globe and Islacom’s wireless networks to increase the Globe Group’s business focus and streamline its operations in order to optimize utilization of the network to benefit subscribers. A key element of the integration involves the migration of existing wireless subscribers of Islacom to the improved Touch Mobile service, allowing them to enjoy superior coverage and service offering available through the Globe-Islacom integrated network.
On August 7, 2003, the National Telecommunications Commission (NTC) approved the legal transfer of Globe's wireline business, authorizations, properties, assets and obligations to Islacom.
On August 25, 2003, the SEC approved the change in name of Islacom to Innove Communications, Inc. (Innove).
On March 30, 2007 Globe Telecom, through its president and chief executive Gerardo Ablaza Jr. said it is diversifying from its core business to take advantage of the booming broadband business. Ablaza said the company would increase its investments in cable systems and wire lines to build its broadband Internet infrastructure. Industry analysts have viewed Globe’s plan to invest in cable systems as a strategy to compete more aggressively with Philippine Long Distance Telephone Co., which took advantage of its wire line infrastructure to diversify into broadband business.
Ownership
Globe Broadband
Globe gives its subscribers the power to live a full Internet-enabled lifestyle as it provides them a suite of solutions that complements different types of lifestyles.
Globe has been expanding its wireless broadband network to accommodate the increasing demand for the Internet. This year, Globe introduced Globe Broadband Tattoo and Globe Broadband Powered by WiMAX (Worldwide interoperability for Microwave Access). In June, the company is launching hyper-speed plans via cutting-edge fiber-to-the-home technology.
Tattoo
For the energetic, young at heart customers who need to stay connected as they go through their busy day, Globe Broadband Tattoo is the solution. Globe has recently introduced three new USB modem designs to choose from, allowing customers to connect anywhere, with a stylish USB that reflects their hip and trendy lifestyle.
With Globe Broadband Tattoo, users can experience speeds of up to 2 Mbps, delivered via 3G and High-Speed Downlink Packet Access (HSDPA), making activities like social networking, chatting, blogging, emailing, casual gaming, streaming music and movies much more enjoyable yet still affordable.
The Globe Broadband Tattoo Prepaid Kit comes with an initial five hours of free Internet time (prepaid load of PHP 100). Additional time is very affordable at only P5 per fifteen minutes on the Internet. Now subscribers can be online anytime, anywhere with Globe Broadband Tattoo.
Wimax
For progressive family builders, who want to provide their family members – their children, spouse and themselves – all the opportunities that life and the internet has to offer, yet who could not because they live in areas that previously had few or no options for internet access, Globe has rolled out Globe Broadband Powered by WIMAX (Worldwide Interoperability for Microwave Access).
The WIMAX-based plans provide good value for money with unlimited internet access ideal for households with frequent daily usage. With a speed of up to 512kbps for only PHP795 per month, the entry plan is 33% faster and 25% more affordable than any other entry-level postpaid plans in the market. Because Globe is very confident in the connection quality it provides, the package comes with an aggressive money-back guarantee, allowing any subscriber to terminate their account with no termination fees, should they be unhappy with the connection.
WiMAX is a technology designed to enable the deployment of wireless broadband access as a cost-efficient alternative to cable and DSL. WIMAX also has improved reach and can cover distances greater than those covered by other wireless technologies like WiFi, CDMA, or 3G. Globe’s network is considered the first and biggest 2.5Ghz WiMAX (802.16e) broadband network in South East Asia.
Globe is first in the Philippines to commercially launch a consumer Wimax offering. Currently, Globe has around four thousand subscribers on its WiMAX network, after only a few weeks.
The service is initially available in selected areas in South Luzon, NCR, Visayas, and Mindanao. Globe continues to roll-out WiMAX sites, as a complement to its existing DSL and 3G internet facilities, to ensure the internet gets to every Filipino who needs it.
As part of its commitment to the local communities, Globe is providing WiMAX to selected local community government offices in Cavite, Batangas and CDO, providing the local governments a means to be more accessible to their constituents and vice versa. It is Globe’s hope that local communities serve their constituents more efficiently by being more accessible via the internet. Globe is also providing internet access via Wimax to selected schools and city hospitals in Mindanao as part of its thrust of community service to the marginalized areas.
Affordable Globe Broadband + PC bundle
In support of the company’s vision to provide Internet access to every Filipino home, Globe is also offering PC bundling packages with down payments as low as P999 starting June 12 in selected areas in South Luzon. The PC and Internet bundle comes in three plans: the Student Plan, the Busy Bee plan, and the Techie plan.
The Student plan is ideal for households with school-aged children who need a PC and an internet connection for research and other basic internet use such as social networking, surfing, email, chat and even casual games. The users make a small down payment of only PHP999, and a low monthly fee of only P1,472 per month for a bundled WIMAX connection and PC.
The Busy Bee plan is ideal for busy folks who regularly use the internet, and who need to take their work with them. Users pay a small down payment of PHP999, then pay a small monthly fee of P1,751 for a WiMAX connection and a net book. The busy bee has the option to buy a prepaid Globe Broadband Tattoo separately for only P1,895 for a truly mobile working experience.
The Techie plan is ideal for users who require a more powerful device to go with their high-speed internet connection. For a down payment of only PHP1,499 and a monthly fee of only P2,029, users get a WiMAX connection and a Neo laptop.
Hyper-Speed Globe Broadband
In June, Globe launches its newest and fastest plans that are ideal for people who run multiple internet applications at the same time, and who want the fastest available connection. Globe delivers this via fiber to the home. With speeds of up to 100 Mbps, this is the fastest Internet connection in the Philippines.
The entry plan is a hyper speed of 10Mbps, which comes at a very affordable monthly fee of only P3,995/mo. This already comes with a landline as well as a WiFi router, which allows a user to easily and wirelessly share his fast connection with others at home.
This hyper-speed plan will be available in Forbes Park starting June 15; by July it will be available in Makati Villages Bel-Air and Urdaneta, and in Serendra, Taguig.
With these offerings, Globe creates an array of tools that meet every connectivity need of its subscribers. With these offerings, Globe fulfills its promise to provide relevant and easy-to-use services that enrich the lives of Filipinos.
Globe Duo
DUO – Mobile and Landline in One allows unlimited landline calls and unlimited DUO-to-DUO mobile calls at anytime of the day. This is a 2-in-1 service using just one SIM so a subscriber gets to carry around just one mobile phone to enjoy the ultimate unlimited calling experience.
With DUO, Globe brings the first and only unlimited calling service of its kind to Filipino consumers. It is the world’s first fully convergent solution that works across both fixed and mobile networks. DUO enables subscribers to make unlimited calls from Globe to any landline number and from any landline to Globe, as well as to and from any DUO mobile subscriber for as long as they are all within the same area code.
Post-paid
For post-paid subscribers, to start using DUO, get a Globe Plan then subscribe to DUO at only P399 for 30 days. This is an add-on to the postpaid plan and the subscriber gets a DUO landline number, enabling a SIM to carry both a landline and a mobile number. Or purchase the new DUO SIM Pack in Globe Business Centers and key retailers in Cebu and then register via SMS to DUO: text DUO CEB 125 or DUO CEB 350 and send to 8888. Upon subscription to DUO, the amount (P125 or P350) will be deducted from the prepaid load and the subscriber gets a DUO landline number. Enjoy unlimited calls to any landline as well as DUO-to-DUO mobile calls immediately upon activation of the service.
Call any landline within Cebu by dialing 032 and the landline number. Any landline within Cebu can call the DUO subscriber by dialing the DUO landline number. For unlimited mobile calls, dial the DUO number of the subscriber. Aside from the convenience of having just one mobile phone for both landline and mobile calls, DUO is easy to use as there is no need to remember a key word or a prefix. DUO in postpaid is currently being offered exclusively within Cebu and Metro Manila.
There is an initial 90-day subscription for new DUO activations for postpaid subscribers. The DUO subscription is automatically renewed on a monthly basis unless otherwise requested by the subscriber. Every Globe postpaid line is entitled to one DUO subscription. Subscribers of SME and Corporate Managed accounts must contact their account managers to get DUO.
Prepaid
Globe makes it easy and convenient for consumers to get unlimited mobile and landline calls through its breakthrough service DUO – Mobile and Landline in One, with the launch of DUO in Prepaid both in Metro Manila and Cebu.
Fast becoming popular to customers in Metro Manila and Cebu, Globe DUO started being available in Prepaid in Metro Manila starting June 5 and this was introduced in Cebu on May 25.
New Globe prepaid subscribers can get the special DUO prepaid SIM pack at only P45 to enjoy Globe DUO. Experience the ultimate in unlimited mobile and landline calling within Metro Manila and Cebu for five days for just P125 and P350 for 14 days.
The new DUO prepaid SIM packs are available in Globe Business Centers and partner retailers in Metro Manila and Cebu.
Make sure not to remain unsubscribed to the DUO service for more than 30 days after the DUO subscription expires. In this way, the subscriber gets to keep the same DUO number. A new DUO number will be assigned for DUO subscriptions made after the 30-day grace period. Unlike for postpaid, there is no automatic renewal for DUO subscription in prepaid as this is charged to the load credit.
iPhone 3G
Globe Telecom brought iPhone 3G to the Philippines on August 22, 2008. iPhone 3G combines all the revolutionary features of iPhone plus 3G networking that is twice as fast*, built-in GPS for expanded location-based mobile services, and iPhone 2.0 software which includes support for Microsoft Exchange ActiveSync and runs hundreds of third party applications available through the new App Store.
Globe offers special post paid plans that will allow consumers to experience the exciting features of iPhone 3G. These special plans come with free local mobile internet hours and free Wi-Fi browsing hours (in areas covered by Globe Wireless Internet Zones). This, together with Globe’s call and text rates, ensures excellent connectivity.
iPhone 3G operates on Wi-Fi, EDGE and 3G networks to give the best e-mail, web browsing, search and maps applications for a mobile phone. 3G provides the subscriber faster access to the Internet as well as the capability to transmit and receive data in various forms such as photos, video and audio.
Competition
Globe's main competitor in the fixed-line telephone market is PLDT. In the mobile telephony market, its main competitors are Smart Communications and Talk N' Text, which is owned by PLDT, and Sun Cellular, which is owned by Digitel.
Service Rating
Innove, the wired, business and residential division of Globe Telecom, has been lagged by service inconsistencies as such that their customer service rating has been dwindling down, including, but not limited to, residential service disconnection of broadband services, and poor customer service handling leading to poor customer satisfaction.
Philippine Network Code
Globe areacodes are:
- 905
- 906
- 915
- 916
- 917
- 926
- 927
- 935
- 936
- 937
Partnership
On 20 March 2008 Globe Telecom signed an agreement with ezetop[2] to provide the sale of international mobile phone recharge to the Diaspora worldwide. Load is available in retail locations around the world and online at their website.
See also
References
External links
Official
