Exceptional customer service is going above and beyond to make sure the customer is satisfied. It is making the customer feel heard and important.

everytime youre gonna give an EXCEPTIONAL CUSTOMER SERVICE by making sure that the customer will be satisfied with your help and will make the customer smile

Exceptional customer service should be prompt, polite, and professional. Everything should be done right the first time, with no need to talk to more than one person.

I understand their customer service is exceptional.

it is exceptional service..meeting the customers needs and even going above and beyond..