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HSBC

 
Hoover's Profile: HSBC Holdings plc
 
(NYSE:HBC) (London:HSBA)
Company Financials
Income Statement
Balance Sheet
Cash Flow Statement

Contact Information
HSBC Holdings plc
8 Canada Sq.
London E14 5HQ, United Kingdom
Tel. +44-20-7991-8888
Fax +44-20-7992-4880

Type: Public
On the web: http://www.hsbc.com
Employees: 325,000
Employee growth: (1.5%)

HSBC would be a real alphabet soup if the company's name reflected its geographic diversity. One of the world's largest banks by assets, HSBC Holdings is active throughout the UK and Europe, North and South America, Asia/Pacific, Australia, the Middle East, and Africa. All told, the company has some 10,000 offices in more than 80 countries, providing consumer and commercial banking services, credit cards, asset management, private banking, securities underwriting and trading, insurance, and leasing. Its North American operations include HSBC USA, credit card issuer HSBC Finance, and HSBC Bank Canada.

Key numbers for fiscal year ending December, 2008:
Sales: $63,634.0M
One year growth: (9.0%)
Net income: $6,498.0M
Income growth: (66.0%)

Officers:
Group Chairman: Stephen K. Green
Group CEO and Director: Michael F. Geoghegan
Group Finance Director and Executive Director: Douglas J. Flint

Competitors:
Barclays
Citigroup
Royal Bank of Scotland

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Company News: HSBC
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Company History: HSBC Holdings plc
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Incorporated: 1865 as Hongkong and Shanghai Banking Company, Ltd.
NAIC: 522110 Commercial Banking; 522120 Savings Institutions; 522292 Real Estate Credit; 522293 International Trade Financing; 523110 Investment Banking and Securities Dealing; 523920 Portfolio Management; 523930 Investment Advice; 523991 Trust, Fiduciary, and Custody Activities; 524110 Direct Life, Health, and Medical Insurance Carriers; 551111 Offices of Bank Holding Companies
SIC: 6021 National Commercial Banks; 6022 State Commercial Banks; 6029 Commercial Banks Nec; 6081 Foreign Banks - Branches & Agencies; 6035 Federal Savings Institutions; 6036 Savings Institutions Except Federal; 6162 Mortgage Bankers & Correspondents; 6082 Foreign Trade & International Banks; 6282 Investment Advice; 6091 Nondeposit Trust Facilities; 6733 Trusts Nec; 6712 Bank Holding Companies

A leading international banking group, HSBC Holdings plc (also referred to as the HSBC Group) operates in about 80 countries and offers comprehensive financial services encompassing not only commercial and merchant banking but also capital markets, consumer finance, securities, investments, and insurance. The HSBC Group is increasingly international in nature, despite the group still being centered around the bank from which it evolved (and from which it gained its acronymic name)--The Hongkong and Shanghai Banking Corporation Ltd., the top bank in Hong Kong, known colloquially as HongkongBank.

HSBC has 9,500 offices spread out across five continents serving 120 million customers. While a growing force in many areas of the world, the group is especially notable for its longstanding presence in China, where it has been active since 1865. Its foreign subsidiaries are among the leading banks in Canada, France, Mexico, and other countries.

Founding of HongkongBank

The history of HSBC begins with the founding of the Hongkong and Shanghai Banking Company, Ltd. in 1865. In the early 1860s, Hong Kong's financial needs were served by European trading houses called "hongs." This system proved increasingly inadequate as the colony's bustling trade--primarily in tea, silk, and opium--burgeoned. By 1864 the first proper banks had been established, but as these were based in London or India and controlled from abroad, there was a growing feeling that a local bank was needed in the colony.

Dissatisfaction led to action when it was discovered that a group of Bombay financiers intended to set up a "Bank of China" in Hong Kong, and that this bank, chartered in London, was to offer only a small proportion of its shares to China coast businesses. Thomas Sutherland, the Hong Kong Superintendent of the Peninsula and Orient Steam Navigation Company, proposed the foundation of a new bank modeled on "sound Scottish banking principles." The proposal was promptly taken up by others of the Hong Kong business community; within days a provisional committee had established a banking cooperative capitalized at HKD 5 million. The move effectively preempted the proposed "Bank of China," whose representative, when he arrived later in Hong Kong, could find no market for his shares.

The Hongkong and Shanghai Banking Company Ltd. opened on March 3, 1865, with a second branch inaugurated in Shanghai on April 3. A London office was opened later in the year. Members of the cooperative included American, German, Scandinavian, and Parsee Indian merchant houses, as well as representatives from the Bombay-based David Sassoon & Company and Hong Kong-based Dent & Company. The largest companies in Hong Kong, Jardine Matheson and the American firm Russell & Company, were not represented. The highly favorable response to the bank by foreign interests and compradores (native businessmen who acted as intermediaries with the Chinese community), however, led both to reconsider and join.

An international financial crisis in 1865-66 could have destroyed the bank. Instead, with financial support from its members, the bank took over the operations of failed competitors and hired their staff. Dent, meanwhile, the dominant Hong Kong member of the group, went bankrupt. Instead of hurting the cooperative, however, Dent's failure allowed broader representation by more diverse local interests.

Initially, the bank was established under the local Companies Ordinance as the Hongkong and Shanghai Banking Company Ltd. Under the colonial law of the time, a bank had to incorporate either under a royal charter in compliance with the Colonial Banking Regulations or else according to British banking legislation. The bank's founders objected to these options, however, as they had particularly designed their enterprise as a local concern. Eventually a deal was struck with the Treasury whereby the bank (renamed The Hongkong and Shanghai Banking Corporation), under a unique ordinance, could retain Hong Kong headquarters while complying with the Colonial Banking Regulations.

Expanding Rapidly in the Late 19th Century

HongkongBank expanded rapidly throughout the 19th century. By 1900, it had branches in Japan, Thailand, the Philippines, Singapore, and the countries now known as Malaysia, Myanmar, Sri Lanka, and Vietnam. In some Asian cities, HongkongBank was the first to usher in principles of modern Western banking and was indeed Thailand's very first bank, printing that country's first bank notes. In the United States and Europe, HongkongBank branches opened in San Francisco in 1875, New York in 1880, Lyons in 1881, and Hamburg in 1889. Except in New York, where a Canadian bank already operated, HongkongBank was the first foreign bank in each of these cities.

In Hong Kong, operations experienced a setback in the 1870s when the bank made some unwise investments in local Hong Kong industry--its reserves fell from HKD 1 million to HKD 100,000--but the company soon regained its footing under the leadership of a new chief manager, Thomas Jackson, who brought the bank back to a renewed emphasis on its field of expertise, trade finance. By the end of Jackson's reign, in 1902, HongkongBank's paid-up capital stood at HKD 10 million, and its published reserves at HKD 14.25 million, with additional estimated inner reserves of HKD 10 million.

The bank had, however, developed another lucrative role--that of banker to governments. By the 1880s, HongkongBank was operating in this capacity to the government of Hong Kong and had acquired the Treasury Chest (the British government's military and foreign service) business for China and Japan. In addition, the HongkongBank issued bank notes for Hong Kong and for the Straits Settlements (Singapore and Penang). Since these notes were not, at the time, legal tender, their popularity reflected the public's trust in HongkongBank. Through a powerful compradore in China, the bank established contacts with local officials in Tianjin and Beijing. The bank was later asked to issue a public loan on behalf of the Chinese government, and directed several more in ensuing years. While some of these loans financed China's war against Japan (1894-95) and the enforcement of peace during internal conflicts such as the Boxer Rebellion in 1900, the bulk was used for infrastructural projects such as railroads, coal mines, and shipping lines.

The bank was able to develop a very favorable rapport with the government and business interests in China mainly because it had a widespread presence in China and was incorporated in Hong Kong. By 1910 it was the favored intermediary of the multinational China Consortium, a result of the demonstrated effectiveness of the Bank's London manager, Sir Charles Addis.

World Wars Leading to Numerous Difficulties

World War I deeply divided the bank, still well represented by both Germans and Britons. The German members of its board, identified in the press as "hostile interests," eventually resigned, marking a more or less permanent end to German participation in the company. Still, the bank's Hamburg office remained open for the duration of the war.

The high price of silver after the war led the bank to make a rights issue to finance an expansion. Chief Manager A.G. Stephen presided over the construction of new facilities in Hankow, Bangkok, Manila, and especially Shanghai, where a new office was opened in 1923. An office opened in Vladivostok in 1918 but was forced to close in 1924, when Russian revolutionary forces completed their consolidation of control over Siberia.

The optimism of the early 1920s crashed after 1929 and continued to deteriorate through the 1930s, as Japanese interests moved into China, this time supported by Japanese guns. At first, the Japanese domination of China was limited to the rich hinterlands of Manchuria and consisted mainly of the commercial exploitation of resources. While the bank was permitted to establish offices in the Manchurian cities of Dairen, Mukden, and Harbin, its operations were limited only to foreign trade. Meanwhile, in the rest of China, the bank experienced new competition from an increasingly sophisticated Chinese banking community.

At the same time, the bank was losing business from the Philippine government and was discriminated against in Indonesia and Vietnam by Dutch and French colonial authorities. Despite generous lending and other support tactics for customers involved in rubber and other volatile commodities trades, bank profits continued to deteriorate. In many cases, competitors complained that the bank's extraordinary care "exceeded the limits of prudent lending." The bank was, however, founded on cooperative precepts, and continued to operate on that basis. Still, it was the shareholders who suffered; shareholders' funds fell from £9.1 million in 1918 to £8.6 million in 1940.

The number of Hong Kong dollars in circulation, 80 percent of which was printed by the Hongkong and Shanghai Bank, increased from HKD 50 million in 1927 to HKD 200 million in 1940. In effect, the bank backed HKD 160 million of the colony's currency--a dangerous exposure to the local economy, despite transferring the currency from a silver to sterling standard. The bank became involved in an even more unmanageable currency-stabilization effort in Shanghai, from which it eventually had to bow out, turning the scheme over to a government board.

The Japanese occupation of China, meanwhile, had become extremely brutal. Terror bombings, invasion, and a Japanese military riot in Nanking stifled commerce in China and isolated Hong Kong from its Chinese hinterland. Sensing imminent danger, the bank's chief manager, Vandeleur Grayburn, authorized the immediate transfer of silver reserves into sterling assets in London. On December 8, 1940, shortly after completing the transfer, Japanese troops stormed through Hong Kong's New Territories, and on December 25 won a surrender.

Bank employees in Manchuria, Japan, and Indochina were repatriated, and those in Burma and Singapore escaped to India. Employees in China, particularly Foochow, managed to reach Chungking, where the bank opened a formal office in 1943. The staff in Hong Kong was much less fortunate; most of them who were of European descent were imprisoned.

Under prearranged orders from Grayburn, the bank's London manager, Arthur Morse, assumed managerial control of the bank. Morse transferred the dollar-denominated assets located in Hong Kong to London, fearing that if the Japanese gained control of them, the assets would be frozen by the U.S. government. In light of the circumstances--the bank's board was interned in Hong Kong--Morse was named both chief manager and chairman. During the occupation, Japanese authorities forced the bank to issue additional currency in order to support the local economy. Grayburn and his designated successor, D.C. Edmonston, meanwhile, died in prison.

The war ended so suddenly in August 1945 that Hong Kong remained occupied when Japan surrendered. With colonial authorities back in control, the bank began the difficult and costly task of rebuilding. The amortization of bank notes issued under the occupation cost HKD 16 million, and new legislation only permitted the bank to collect debts from enemy interests in depreciated occupation currencies.

Postwar Recovery and Expansion

Despite its weakened condition, the bank played a major role in the reconstruction of Hong Kong, a task Morse began planning well before the war ended. All the company's branches were reopened--with the exception of Hamburg which, again, had remained open during the war--including those in Japan. By 1947, however, new problems arose in China, where the wartime alliance between Chiang Kai-shek's nationalists and Mao Tse-tung's communists had degenerated into a civil war. The immediate effects were severe inflation and increasing public disorder.

By October 1949 the communists had gained control of the mainland and the nationalists had fled to Taiwan. When an initial plea by the communists for reconstruction in cooperation with capitalists was suddenly reversed in 1950, industrialists fled China--especially Shanghai--for Hong Kong. The bank maintained offices in Shanghai, Beijing, Tianjin, and Shantou until 1955, when all but the Shanghai branch were closed. The Chinese, it seemed, preferred to do all their business through Hong Kong.

After the war, the British government practiced a "non-extractive" economic policy in Hong Kong, which, coupled with the entrepreneurial talent of industrialists transplanted from Shanghai and a labor force swelled by thousands of mainland refugees, created a powerful economic base. The bank financed hundreds of new ventures that helped the colony achieve unprecedented export-led growth. The growth of the textile industry in Hong Kong, however, led the bank to fear that it had become overexposed to that one industry.

Under Michael Turner, the HongkongBank adopted a new strategy of expansion using subsidiaries during the mid-1950s. Initially made necessary by American banking legislation, the subsidiary form of organization was first used in 1955 to establish a branch in California--one step toward reducing its dependence on Hong Kong.

Because Britain relinquished much of its empire after the war, British companies were forced to rationalize, by merger, acquisition, or nationalization. Indeed, many went bankrupt. Two such companies, the Mercantile Bank (formerly the Chartered Mercantile Bank of India, London, and China) and the British Bank of the Middle East (known as BBME, formerly the Imperial Bank of Persia), were purchased by the Hongkong and Shanghai Bank in 1959. The addition of the Mercantile Bank, with an extensive branch network in India, and the BBME, strongly represented in the Persian Gulf, made the HongkongBank the largest foreign bank in most of the countries from the Far East to southwest Asia.

Having reduced its exposure to Hong Kong, the bank moved next to diversify operationally. In 1960 it created Wayfoong, a consumer financing group whose name translates loosely as "focus of wealth."

A banking crisis in Hong Kong in 1964 led to a serious run on a competitor, the Hang Seng Bank. As the primary financial institution in Hong Kong and de facto central bank, the HongkongBank, while under no statutory duty to do so, acquired a majority interest in Hang Seng in 1965. Hang Seng subsequently recovered, and was the second largest bank incorporated in Hong Kong into the 1990s.

The HongkongBank's expansion through subsidiaries began in earnest with the creation in 1972 of Wardley Ltd., a merchant bank, and an insurance company called Carlingford. The bank also made numerous other investments--in Cathay Pacific Airways, the World-Wide shipping group, and the South China Morning Post. All these investments proved highly profitable in light of Hong Kong's rapid economic growth. In addition, the BBME benefited greatly from the newly prosperous oil-based economies in the Persian Gulf. In 1978, however, BBME branches in Saudi Arabia were taken over by the Saudi British Bank, a Saudi-controlled bank in which BBME retained management control, but only 40 percent ownership.

Under the leadership of Michael Sandberg, the HongkongBank reexamined its position in America as part of a wider strategy to gain greater representation in the major Western economies. The Hongkong and Shanghai Bank of California was sold and the bank purchased a 51 percent share of Marine Midland Bank, a Buffalo, New York-based bank holding company, in 1980. The HongkongBank bought the outstanding shares of Marine Midland in 1987. This acquisition inspired substantial debate in the U.S. Congress about whether banking laws should be strengthened to prevent foreign companies from gaining control over American banks.

The bank expanded in several ways during 1980. In China, the Shanghai branch was expanded and a representative office was established in Beijing. In addition, the BBME relocated from London to Hong Kong, and the bank gained control of Concord International, a leasing and finance group, and Anthony Gibbs, a British merchant bank. The following year, a Canadian subsidiary, the Hongkong Bank of Canada, was established in Vancouver. In 1986 the Hongkong Bank of Canada acquired the business of the Bank of British Columbia, bringing the number of branches across Canada to 61.

A bidding war over the Royal Bank of Scotland Group between the HongkongBank and Standard & Chartered (issuer of Hong Kong's other currency) was halted in 1981 by the British Monopolies & Mergers Commission, which ruled against both bids. Meanwhile, the bank succeeded in establishing a presence in Africa in 1981 through the acquisition of a controlling interest in Equator Bank by its merchant bank subsidiary Wardley; in Cyprus in 1982, also primarily through Wardley; and in Australia in 1985, when it established HongkongBank of Australia. Back in North America, HongkongBank entered into a strategic alliance with California-based Wells Fargo Bank in 1989. Also that year, HongkongBank was registered under the Hong Kong Companies Ordinance, at which time it adopted the name The Hongkong and Shanghai Banking Corporation Ltd.

HongkongBank's expansionist policies were not always successful. Its acquisition of Marine Midland, said initially to have boosted the bank's assets from HKD 125.3 billion to HKD 243 billion, soon proved a debacle. Ill-advised forays into real estate and Latin American lending led to significant losses, prompting the parent company in 1991 to completely overhaul its subsidiary--at a purported cost of $1.8 billion. Other high-profile failures of the 1980s included the bank's financing of an Australian tycoon, Alan Bond, who went bankrupt.

Forming HSBC Holdings plc in 1991

In 1984 Great Britain and the People's Republic of China signed a historic agreement, slating for July 1, 1997, the return of Hong Kong to Chinese control, and providing added impetus to HongkongBank's overseas expansion. Keen to beef up its presence in Europe, the bank acquired James Capel, a leading U.K. securities firm, in 1986. Of still greater importance was the beginning in December 1987 of an association between HongkongBank and Midland Bank, one of four major British clearing banks. In December 1987 HongkongBank made the friendly acquisition of 14.9 percent of Midland's stock, agreeing not to increase its stake in Midland until the expiration of a three-year agreement in December 1990. Staking its future in Europe to that of Midland, HongkongBank transferred control of its branches on the European continent to Midland and in turn acquired Midland's branches in Canada and South Korea. In 1990 Hongkong Bank of Canada expanded still further through the purchase of Lloyds Bank Canada, becoming the seventh largest bank in Canada by the early 1990s.

HongkongBank and Midland entered into merger talks in 1990, but the talks broke off late in the year because of what were termed "financial difficulties." Nevertheless, HongkongBank held onto its stake in Midland following the expiration of the three-year agreement.

Like many Hong Kong-based companies facing the uncertainties of 1997, HongkongBank made some major organizational changes well before the handover. In 1991 it created a new holding company, HSBC Holdings plc, making HongkongBank a subsidiary of the U.K.-incorporated but Hong Kong-based HSBC Holdings. HSBC stock was set up on both the London and Hong Kong markets, showing the importance HongkongBank placed on Europe (and London) for its future. For HongkongBank, the establishment of a new holding company relieved it of management responsibility for the group's more than 500 subsidiaries in 50 countries. The bank thus could focus primarily on the Asia-Pacific region it knew so well.

HSBC completed the long-anticipated takeover of Midland in 1992, gaining full control of what became its flagship in Europe. HSBC made an initial friendly offer in March for Midland. The following month Lloyds stepped in with a larger, hostile offer. HSBC soon put an end to the takeover battle with a 480p per share offer in June, prompting Lloyds to bow out. HSBC ended up paying £3.9 billion ($7.2 billion) to acquire Midland. As a condition of the acquisition, HSBC was required by the regulatory Bank of England to move its main office to London, which it did in January 1993. The headquarters of HongkongBank remained in Hong Kong.

The acquisition of Midland was a coup, providing HSBC with the significant presence in Europe it had previously lacked. Variously described as a merger and a takeover, the amalgamation virtually doubled HSBC's assets (from £86 billion to £170 billion) and workforce. The venerable Midland, the U.K.'s third largest bank, was not performing to standard at that time, being the least profitable of Britain's "big four" banks. Nevertheless, the financial health and the international experience of the parent company began attracting larger corporate customers to Midland. In addition, many individuals were subsequently won over by the telephone banking service, First Direct, introduced by Midland in 1989 and strongly backed by HSBC. HSBC's lead in technology--used, for example, to automate credit decisions and limit staff expenditure--also played a part in Midland's recovery.

Although under the HSBC umbrella structure individual subsidiaries acted, in large part, autonomously, the company also moved to coordinate some operations. Soon after the takeover of Midland, HSBC integrated its treasury operations in London, New York, and Tokyo and established common technological standards. Also in 1992 HSBC opened a trading room in London for the dealing business of Midland, James Capel, and HSBC Greenwell. This became the largest treasury trading operation in Europe. That year also saw the establishment of the HSBC Investment Banking Group, which coordinated the merchant banking, securities, and asset management business (HSBC Asset Management) of the entire HSBC Group.

HongkongBank, which had long acted as a quasi-central bank, was relieved of some of these unofficial duties in 1992, when the Hong Kong Monetary Authority was established. The following year HongkongBank divested its holding in Cathay Pacific Airways. In 1994 it became the first foreign bank to incorporate locally in Malaysia through the establishment of Hongkong Bank Malaysia Berhad. In the mid-1990s the bank greatly expanded its personal banking business through the opening or upgrading of personal banking units in Australia, Bangladesh, Brunei, Hong Kong, Indonesia, Mauritius, New Zealand, the Philippines, Saipan, Singapore, Sri Lanka, Taiwan, and Thailand. The bank also expanded its presence in China during this period, maintaining good relations with the Chinese government--which was extremely important as 1997 approached.

HSBC Holdings continued to expand in the mid-1990s under the leadership of Chief Executive John Bond. In 1995 HSBC and Wells Fargo established Wells Fargo HSBC Trade Bank in California, a joint venture (40 percent owned by HSBC) providing trade finance and international banking services in the United States. Marine Midland was bolstered in 1996 with the acquisition of Rochester, New York-based First Federal Savings and Loan Association for $620 million. Latin America was the subject of several 1997 transactions: the purchase of a 10 percent stake in Banco del Sur del Peru; the founding of a new subsidiary in Brazil, Banco HSBC Bamerindus S.A., which took over assets of Banco Bamerindus do Brasil; the increase in investment in Banco Santiago in Chile to 6.99 percent; the acquisition of Roberts S.A. de Inversiones of Argentina (renamed HSBC Roberts S.A. de Inversiones); and the purchase of a 19.9 percent stake in Grupo Financiero Serfin of Mexico.

Although HSBC seemed to suffer no ill effects from the handover of Hong Kong to Chinese control on July 1, 1997, it did feel the effects of the Asian economic crisis of the late 1990s. The group was particularly hard hit in troubled Indonesia, where it had to set aside about $2.5 billion in provisions for bad loans. Nevertheless, its earlier moves into Europe and the Americas paid off handsomely, as higher profits in these regions helped offset weaker results in Asia. Meantime, the Hong Kong Monetary Authority, in an attempt to thwart currency speculators, made a significant intervention in the Hong Kong Stock Market in August 1998, purchasing large stakes in several prominent companies. The government of Hong Kong thereby became HSBC Holdings' single largest shareholder, with an 8.9 percent stake. In October 1998 HSBC announced that it had signed a 999-year lease for a new 1.1 million-square-foot headquarters building at Canary Wharf in London, scheduled for completion by early 2002. The following month HSBC said that it would unify the HSBC Group under the HSBC name and logo, thereby establishing a more global corporate identity. Among the units whose marketing names would change to HSBC were Banco HSBC Bamerindus, the British Bank of the Middle East, Hongkong Bank Malaysia, Hongkong Bank of Australia, Hongkong Bank of Canada, HSBC Banco Roberts, Marine Midland, Midland Bank, HSBC Equator Bank, HSBC Investment Banking, and even the flagship HongkongBank itself. Eventually the legal names of many HSBC Group subsidiaries would also be changed. In a press release, Bond said: "We want the HSBC brand to be known in every country and in every sector in which we operate as synonymous with integrity, trust, and excellent customer service. I am confident that a unified brand and the strong recognition it will bring for HSBC's exceptional strengths is an important step forward as we work to maximise shareholder value." The implementation of this significant change was sure to require much of HSBC's attention at the onset of the 21st century.

HSBC shares began trading on the New York Stock Exchange in 1999. Later in the year, the group bought Republic New York Corporation and Safra Republic Holdings S.A. Acquisitions also were giving HSBC a considerable presence in Europe. The company bought Crédit Commercial de France (renamed CCF S.A. and ultimately HSBC France) for $11 billion in 2000. CCF had been formed in 1894 and operated 650 branch offices. In July 2000, when the deal closed, HSBC shares began trading on the Paris Stock Exchange.

HSBC bought out Australia's NRMA Building Society Ltd., Turkey's Demirbank, and Taiwan's China Securities Investment Trust Corporation in 2001. It also was picking up minority shares in others such as the Bank of Shanghai and Ping An Insurance Company, China's second largest insurance provider. Ping An underwent an initial public offering in 2004, diluting HSBC's stake to about 10 percent, but in August 2005 raised its holding to 19.9 percent at a cost of $1 billion.

"The World's Local Bank" in 2002

The company spent about $2 billion in 2002 to buy and recapitalize Mexico's Grupo Financiero Bital. HSBC gained 5.5 million new customers at 1,400 new branches. During the year, HSBC began billing itself as "The world's local bank." HSBC opened its impressive new headquarters at London's Canary Wharf in April 2003. About 8,000 employees were based there.

Part of HSBC's sensitivity to local cultures included support of environmental causes such as the World Wildlife Fund. In December 2004, the company became the first bank to set the goal of becoming "carbon neutral," a status it achieved within a year.

In 2003, the group made a major acquisition in the United States, taking over Household International Inc., which had more than 1,300 branches and 53 million consumer finance and credit card customers. In Brazil, HSBC also bought a leading consumer finance company, Losango Promotora de Vendas Limitada, as well as Banco Lloyds TSB S.A.-Banco Múltiplo. Among other 2003 deals was the purchase of Keppel Insurance Pte Ltd., which supplied insurance in Singapore.

The mergers and acquisitions activity continued in 2004, adding the Bank of Bermuda Ltd. and Marks and Spencer's Retail Financial Services Holdings Ltd. (d/b/a M&S Money). By this time, most of the group's existing subsidiaries had changed their names to include the HSBC initials. Household International, renamed HSBC Finance Corporation, and others were combined into the HSBC North America unit.

China was the hub of much of the group's investment activity in 2005. While raising its holding in Ping An Insurance, it also bought a 19.9 percent stake in Bank of Communications Ltd. HSBC was also opening new bank branches. In March 2005, its Beijing branch began providing local currency services, a first for a foreign bank. Elsewhere in the world, U.S. credit card issuer Metris Companies Inc. was acquired by HSBC Finance for $1.6 billion in December 2005.

The group's chairman since 1988, Sir John Bond, was retiring in May 2006. He was leaving a much larger company than the one he had joined. HSBC posted pretax profits of $21 billion in 2005, up 11 percent from the previous year. Total assets were $1.5 trillion (£873 billion; HKD 11.65 trillion). The group employed a virtual army of 265,285 employees worldwide, serving nearly 100 million customers.

Principal Subsidiaries

The Bank of Bermuda Ltd.; Hang Seng Bank Ltd. (Hong Kong; 62.14%); HFC Bank Ltd.; HSBC Asset Finance (UK) Ltd.; The Hongkong and Shanghai Banking Corporation Ltd. (Hong Kong); HSBC Bank A.S. (Turkey); HSBC Bank Argentina S.A. (99.99%); HSBC Bank Australia Ltd.; HSBC Bank Brasil S.A. - Banco Múltiplo; HSBC Bank Canada; HSBC Bank Egypt S.A.E. (94.53%); HSBC Bank Malaysia Berhad; HSBC Bank Malta plc (70.03%); HSBC Bank Middle East Ltd. (Jersey); HSBC Bank plc; HSBC Bank USA, N.A.; HSBC La Buenos Aires Seguros S.A. (Argentina; 99.53%); HSBC Finance Corporation (United States); HSBC France (formerly CCF S.A.) (99.99%); HSBC Guyerzeller Bank AG (Switzerland); HSBC Insurance (Asia) Ltd. (Hong Kong); HSBC Insurance Brokers Ltd.; HSBC Investments (Taiwan) Ltd. (formerly HSBC Asset Management (Taiwan) Ltd.); HSBC Investments (UK) Ltd. (formerly HSBC Asset Management (Europe) Ltd.); HSBC Life (International) Ltd. (Bermuda); HSBC Life (UK) Ltd.; HSBC Private Bank (Guernsey) Ltd. (Guernsey); HSBC Mexico S.A. (99.74%); HSBC Private Bank (Suisse) S.A.; HSBC Private Bank (UK) Ltd.; HSBC Securities (USA) Inc.; HSBC Seguros (Brasil) S.A. (97.92%); HSBC Technology & Services (USA) Inc.; HSBC Trinkaus & Burkhardt KGaA (Germany; 77.89%); Maxima S.A. AFJP (Argentina; 59.99%).

Principal Divisions

Europe; Hong Kong; Rest of Asia-Pacific, including the Middle East and Africa; North America; South America.

Principal Operating Units

Grupo Financiero HSBC, S.A. de C.V. (99.8%); HSBC Bank plc; HSBC France (Netherlands); HSBC Insurance Holdings Ltd.; HSBC Investment Bank Holdings plc; HSBC Latin America Holdings (UK) Ltd.; HSBC North America Holdings Inc.

Principal Competitors

Lloyds TSB Group plc; Barclays plc.

Further Reading

Blanden, Michael, "After the Dust of Battle," Banker, August 1992, p. 36.

Chambers, Gillian, Hang Seng: The Evergrowing Bank, Hong Kong: Hang Seng Bank, 1991.

Collis, Maurice, Wayfoong: The Hong Kong and Shanghai Banking Corporation, London: Faber and Faber, 1965.

"An Empire at Risk," Economist, September 7, 1996, pp. 71-72.

Engardio, Pete, "Global Banker," Business Week, May 24, 1993, pp. 42-46.

Engardio, Pete, and Paula Dwyer, "Hongkong & Shanghai vs. the World," Business Week, August 7, 1995, pp. 59-60.

"Far Eastern Promise and the Global Gamble," Investors' Chronicle, January 29, 1993.

Graham, George, "HSBC Reaps Fruits of Growth Strategy," Financial Times, February 24, 1998, p. 26.

"Greater Than the Sum of His Parts," Financial Times, March 1, 1994.

Green, William, "Bland--And Proud of It," Forbes, July 7, 1997, pp. 94-96, 98-99.

Holmes, A. R., and Edwin Green, Midland: 150 Years of Banking Business, London: Batsford, 1986.

"HongkongBank's Global Gamble," Economist, March 21, 1992, pp. 107-08.

"Hong Kong/China Boom Spawns a Global Banking Colossus," QL Stockmarket Letter, July 1, 1993.

"HSBC Maps Strategy for US Market," South China Morning Post, January 14, 1993.

Irvine, Steve, "The Culture That Powers Hongkong Bank," Euromoney, February 1997, pp. 44+.

Jones, Geoffrey, The History of the British Bank of the Middle East, 2 vols., Cambridge: Cambridge University Press, 1986-87.

King, Frank H. H., The History of the Hongkong and Shanghai Banking Corporation, 4 vols., Cambridge: Cambridge University Press, 1987-91.

------, The Hongkong Bank in the Period of Development and Nationalism, 1941-1984: From Regional Bank to Multinational Group, New York: Cambridge University Press, 1991.

King, Frank H. H., ed., Eastern Banking: Essays in the History of the Hongkong and Shanghai Banking Corporation, London: Athlone Press, 1983.

King, Frank H. H., Catherine E. King, and David J. S. King, The Hongkong Bank Between the Wars and the Bank Interned, 1919-1945: Return from Grandeur, New York: Cambridge University Press, 1988.

------, The Hongkong Bank in Late Imperial China, 1864-1902: On an Even Keel, New York: Cambridge University Press, 1987.

King, Frank H. H., David J. S. King, and Catherine E. King, The Hongkong Bank in the Period of Imperialism and War, 1895-1918: Wayfoong, the Focus of Wealth, New York: Cambridge University Press, 1988.

Leung, James, "HongkongBank Extends Personal Touch," Asian Business, February 1997, p. 22+.

"Loan Masters," Economist, August 28, 1993, pp. 65-66.

Lucas, Louise, "Hongkong Bank Chief to Quit in HSBC Rejig," Financial Times, October 16, 1998, p. 25.

------, "Profits Growth Limited at HongkongBank," Financial Times, August 5, 1997, p. 20.

Meyer, Richard, "Lessons from Buffalo," Financial World, July 23, 1991, pp. 37-39.

Morris, Kathleen, "Back to the Future," Financial World, June 20, 1995, pp. 42-44.

Muirhead, Stuart, Crisis Banking in the East: The History of the Chartered Mercantile Bank of India, London and China, 1853-93, Aldershot, England: Scolar Press, 1996.

Sender, Henny, and John McBeth, "Living Dangerously: Hongkong Bank Is Mired in an Indonesian Nightmare," Far Eastern Economic Review, February 29, 1996, pp. 52-53.

Silverman, Gary, "Look British, Think Chinese: Hongkong Bank Stays No. 1," Far Eastern Economic Review, December 28, 1995, pp. 64-65.

Tanzer, Andrew, "The Bank," Forbes, December 11, 1989, pp. 43-44.

Vander Weyer, Martin, "Hongkong Officer Corps Builds a Global Empire," Euromoney, April, 1993, pp. 52-56.

"Waiting for the Griffin to Pull Its Weight," Financial Times, March 16, 1993.

"You Organise Your Bank Around Your Customers," Daily Telegraph, March 22, 1993.

"Your Future Is Our Future," Hong Kong: The Hongkong and Shanghai Banking Corporation Ltd., 1997.

— Robin DuBlanc; Updated by David E. Salamie, Frederick C. Ingram


 

A definition for medical records to denote ‘hit by car’.

 
Wikipedia: HSBC
Top
HSBC Holdings plc
Type Public (LSE: HSBA, SEHK: 005, NYSEHBC, Euronext: HSB, BSX: 1077223879)
Founded Hong Kong (1865)
Founder(s) Thomas Sutherland
Headquarters 8 Canada Square, London, England, UK
Key people Stephen Green, Group Chairman
Michael Geoghegan, Group Chief Executive
Industry Finance and insurance
Revenue £49,759 million (2008)
Operating income £5,072 million (2008)
Net income £3,541 million (2008)
Employees 312,000 (9,500 offices in 85 countries and territories)
Subsidiaries HSBC Bank plc, The Hongkong and Shanghai Banking Corporation, HSBC Bank USA, HSBC Bank Middle East, HSBC Mexico, HSBC Bank Brasil, HSBC Finance
Website www.hsbc.com

HSBC Holdings plc is a public limited company incorporated in England and Wales in 1990, and headquartered in London since 1993.[1] As of 2009, it is both the world's largest banking group and the world's 6th largest company according to a composite measure by Forbes magazine.[2][3] The group was founded from The Hongkong and Shanghai Banking Corporation based in Hong Kong, the acronym of which led to the current name. Today, whilst no single geographical area dominates the group's earnings, Hong Kong still continues to be a significant source of its income. Recent acquisitions and expansion in China are returning HSBC to part of its roots.[4] HSBC has an enormous operational base in Asia and significant lending, investment, and insurance activities around the world. The company has a global reach and financial fundamentals matched by few other banking or financial multinationals.[5]

HSBC is listed on the London, New York, Hong Kong, Paris and Bermuda Stock Exchanges, and is a constituent of the FTSE 100 Index and the Hang Seng Index.

Contents

History

Development of the Bank

HSBC Main Building, located in Hong Kong.
HSBC World Headquarters at 8 Canada Square in London, from the western end of West India Quay

HSBC Holdings was established in 1990 and became the parent company to The Hongkong and Shanghai Banking Corporation in preparation for its purchase of Midland Bank and a change of domicile for the transfer of sovereignty of Hong Kong. Shares in HSBC Holdings, which gave HSBC a substantial presence in the UK, was completed in 1992. HSBC then moved the headquarters of HSBC Holdings from 1 Queens Road Central, Hong Kong to 10 Lower Thames Street, London in 1993.[6]

Major acquisitions in South America started with the purchase of Banco Bamerindus of Brazil for $1bn in March 1997[7] and the acquisition of Roberts SA de Inversiones of Argentina for $600m in May 1997.[8]

In May 1999 HSBC embarked on a major acquisition in the United States with the purchase of Republic National Bank of New York for $10.3bn.[9]

Expansion into Continental Europe took place in April 2000 with the acquisition of Crédit Commercial de France, a large French bank for £6.6bn.[10]

In July 2001 HSBC bought Demirbank, an insolvent Turkish bank.[11] Then in August 2002 HSBC acquired Grupo Financiero Bital, SA de CV, Mexico's largest retail bank for $1.1bn.[12]

The new headquarters of HSBC Holdings at 8 Canada Square, London officially opened in April 2003.[13]

Then in September 2003 HSBC bought Polski Kredyt Bank SA of Poland for $7.8m.[14]

A terrorist attack took place in November 2003: a bomb blast in Istanbul damaged the bank’s head office in Turkey, causing several deaths and hundreds of injuries.[15]

In June 2004 HSBC expanded into China buying 19.9% of the Bank of Communications of Shanghai.[16]

In the United Kingdom HSBC acquired Marks & Spencer Retail Financial Services Holdings Ltd for £763m in December 2004.[17]

Acquisitions in 2005 included Metris Inc, a US credit card issuer for $1.6bn in August[18] and 70.1% of Dar Es Salaam Investment Bank of Iraq in October.[19]

In April 2006 HSBC bought the 90 branches in Argentina of Banca Nazionale del Lavoro for $155m.[20]

In December 2007 HSBC acquired The Chinese Bank in Taiwan.[21]

In May 2008 HSBC acquired IL&FS Investment, an Indian retail broking firm.[22]

Role in subprime crisis

In November 2002 HSBC expanded in the United States, spending £9bn (US$15.5bn) to acquire Household Finance Corporation (HFC), a US credit card issuer and subprime lender.[23] In a 2003 cover story, The Banker noted "when banking historians look back, they may conclude that [it] was the deal of the first decade of the 21st century".[24] Under the new name of HSBC Finance, the division was the second largest subprime lender in the US.[25]

The business indeed turned sour, costing HSBC some US$62bn[citation needed]. In March 2009, HSBC announced that it would shut down the branch network of its HSBC Finance arm in the U.S., leading to nearly 6,000 job losses, and leaving only the credit card business to continue operating.[26][27]

Chairman Stephen Green admitted that "with the benefit of hindsight, this is an acquisition we wish we had not undertaken."[28]; analyst Colin Morton said, "the takeover was an absolute disaster". [27][29]

Although it was at the centre of the subprime storm, the wider group has weathered the economic crisis better than other global banks. According to Bloomberg, "HSBC is one of world’s strongest banks by some measures."[30] When HM Treasury required all UK banks to increase their capital in October 2007, the group transferred £750 million to London within hours, and announced that it had just lent £4 billion to other UK banks.[31] In March 2009, it announced that it had made US$9.3bn of profit in 2008 and announced a £12.5bn (US$17.7bn; HK$138bn) rights issue to enable it to buy other banks that were struggling to survive.[32] However, uncertainty over the rights' issue's implications for institutional investors caused volatility in the Hong Kong stock market: on 9 March 2009 HSBC's share price fell 24.14%, with 12 million shares sold in the last few seconds of trading.[33]

Operations

Corporate profile

In February 2008, HSBC was named the world's most valuable banking brand by The Banker magazine.[34][35] Not known for marked fluctuations in securities exchanges around the world relative to its rivals, HSBC is more well known in banking circles for its conservative and risk-averse approach in its business operations - a company tradition going back to the 19th century.[36] In its technical management, however, HSBC has recently suffered a series of headline-making incidents in which some customer data were allegedly leaked or simply went missing. Although the consequences turned out to be small, the embarrassing effect on the group's image did not go unnoticed.[37]

As of April 2, 2008, according to Forbes magazine, HSBC was the fourth largest bank in the world in terms of assets ($2,348.98 billion), the second largest in terms of sales ($146.50 billion), the largest in terms of market value ($180.81 billion). It was also the most profitable bank in the world with $19.13 billion in net income in 2007 (compared to Citigroup's $3.62 billion and Bank of America's $14.98 billion in the same period).[38]

HSBC is by far the largest bank both in the United Kingdom and in Hong Kong and prints most of Hong Kong's local currency in its own name. Since the end of 2005, HSBC has been rated the largest banking group in the world by Tier 1 capital.[39]

The HSBC Group has a significant presence in each of the world's major financial markets, with the Americas, Asia Pacific and Europe each representing around one third of the business. With 9,500 offices in 86 countries, 210,000 shareholders, 330,000 staff and 128 million customers worldwide, HSBC arguably has the most international presence among the world's multinational banking giants.

The HSBC Group operates as a number of local banks around the world, which explains its advertising tagline "The World's Local Bank."[40] Outlined below are countries which, in 2007, generated the top 20 profit before tax figures, with the addition of the United States as specific issues exclude that country from the top 20 for 2007.[41] For details of other group companies see Category:HSBC.

Americas

  • Flag of Argentina HSBC Bank Argentina SA has around 150 branches throughout Argentina providing a full range of banking and financial products and services to over 1.2 million customers.
  • Flag of Bermuda HSBC acquired The Bank of Bermuda Limited in February 2004 for US$1.3bn. Founded in 1889, Bank of Bermuda is a leading provider of fund administration, trust, custody, asset management and banking services. Since the acquisition the group has focused its global efforts in some areas of these services on the island. [42]
  • Flag of Brazil HSBC Bank Brasil SA is HSBC’s largest presence in South America. HSBC is now among the ten largest banks in Brazil, with more than 1,700 branches and sub-branches in 550 Brazilian cities.
Palacio Avenida: The headquarters of HSBC Bank Brasil, located in Curitiba.
  • Flag of Chile HSBC Chile The HSBC Group first set up operations in Chile in 1981. Presently, HSBC Bank Chile is focusing on Global Banking and Commercial Bank businesses.
  • Flag of Costa Rica Banco HSBC (Costa Rica) S.A. operates around 40 branches throughout the major cities and is the third largest bank in the country. In the summer of 2007 HSBC acquired Grupo Banistmo in Panama, the owner of Banco Banex in Costa Rica.
  • Flag of Honduras HSBC Honduras has 49 branches and is one of the largest banks in the country. HSBC acquired Banco Grupo El Ahorro Hondureño (BGA) when it acquired Banistmo in Panama. Banistmo had bought the bank in 2002, about a year after it was formed from the merger of Banco La Capitalizadora Hondureña (Bancahsa; est. 1948) and the Banco del Ahorro Hondureño.
  • Flag of Mexico HSBC Mexico, SA is one of Mexico’s four largest banking and financial service companies, with 1,400 branches, 4,800 ATMs and 6 million customers. HSBC purchased Banco Internacional, SA known as Bital, in November 2002, rebranding it overnight in January 2004.
  • Flag of PanamaHSBC Panama, SA HSBC's presence in Panama dates back to 1972. In 2000, HSBC Bank USA acquired Chase Manhattan's full-service, stand-alone bank business, which includes retail and wholesale capabilities. The acquisition included 11 full-service branches: seven branches in Panama City, two branches in Colon City, one branch in David and one branch in Chitre. At the time of the acquisition, HSBC operated in Panama as a full-service branch of HSBC Bank plc, with a strong franchise in corporate business as well as five retail branches. The acquisition of Chase Manhattan's business more than doubled HSBC's assets in Panama. Then in 2006, HSBC bought Grupo Banistmo, the largest financial services company in Central America, based in Panama for $1.8bn.[43]
  • Flag of Paraguay HSBC established HSBC Paraguay SA when it acquired Lloyds TSB Bank Paraguay in 2007. Lloyds TSB had been in Paraguay since 1920 when the Bank of London and the River Plate established a branch in Asunción.
  • Flag of Peru HSBC Bank Peru S.A. In October 2006, HSBC began the first phase of its plan business in Peru, with the aim of meeting small, medium and large companies during the second half of 2007 is implemented and a network of Personal Banking initial agency in Lima that will expand gradually.

Asia Pacific

The HSBC Global Technology Centre in Pune, India develops software for the entire HSBC group[44].
HSBC in Kolkata.
  • Flag of Australia HSBC Bank Australia Limited gained its banking licence in 1986. Today, the bank offers a full range of Personal and Commercial services via a network of branches as well as direct channels.
  • Flag of Bangladesh HSBC Bangladesh opened its first branch in 1996 and now has 10 offices there.
  • Flag of the People's Republic of China HSBC Bank (China) Company Limited and HSBC Rural Bank Company Limited HSBC established its Shanghai branch office on 3 April 1865 and has had a continuous presence in the city since then, except for a break during the Japanese Occupation. Until the economic reforms of the late 1970s, its activities were mainly in inward remittances and export bills, however its activities now span a wider range. HSBC has purchased stakes in various local firms, including 19% of Bank of Communications, 8% of Bank of Shanghai, 16.8% of Ping An Insurance and via its subsidiary Hang Seng Bank, 12.8% of Industrial Bank. In 1996, HSBC was one of the first foreign banks approved to conduct renminbi business in Shanghai. The bank opened a new office in Chengdu and received approval to open a branch in Pudong and upgrade its Dalian office to a branch.
  • Flag of Hong Kong HSBC first opened for business in Hong Kong on 3 March 1865. It is one of three commercial banks that issue Hong Kong dollar banknotes in the Hong Kong SAR and has the largest share by value. The Hang Seng Index for stock prices in Hong Kong is named after the Hang Seng Bank Limited, which is a subsidiary of HSBC. The two banks are today first and second by market share in Hong Kong.
  • Flag of Indonesia HSBC opened its first Indonesian office in Batavia in 1884 to serve the sugar trade. It then expanded its operation to Surabaya in 1896. Later in 1994 HSBC upgraded its Semarang agency, which had been operating since 1878, into a full branch. HSBC twice closed its operations in Indonesia. The first time was during World War II, though it immediately returned after the war. In the mid-1960s, the Indonesia government forced the bank to close again, but the bank received a new banking license in 1968. In October 2008, HSBC paid US$608 million to acquire 89% of Bank Ekonomi, which had 2,200 staff, 86 branches, and about US$1.8 billion in assets. The acquisition made HSBC the third largest bank in the country, and gave it a total of 190 branches in 24 cities.
  • Flag of Malaysia HSBC Bank Malaysia Berhad traces its history back to the opening of the first HSBC office in Penang in 1884. The bank later became an issuer of currency notes for the Malaysian government. In 1994, HSBC became the first foreign bank to incorporate locally, forming Hongkong Bank Malaysia Berhad (now HSBC Bank Malaysia Berhad). The bank today provides a full range of personal and commercial financial services. HSBC Holdings plc in London UK is set to shift a significant number of jobs from Britain to its new operational headquarters in Cyberjaya, Malaysia. HSBC operates a call centre in Cyberjaya,Malaysia, a cybercity in Malaysia.
  • Flag of Pakistan HSBC started its operations in Pakistan in 1982. Since then it has expanded to all major cities of Pakistan and operates as a full service bank. It currently has 12 offices: four in Karachi, two in Lahore, two in Islamabad and one each in Rawalpindi, Sialkot, Multan and Faisalabad. The head-office is based in Karachi.
  • Flag of the Philippines The HSBC Group is represented in the Philippines through The Hongkong and Shanghai Banking Corporation Limited, and its subsidiary, the locally-incorporated HSBC Savings Bank (Philippines) Inc. HSBC opened its first branch in the Philippines in Binondo in November 1875. In 1883, a second branch was opened in Iloilo to serve the growing sugar industry. In 1971, the branch in Binondo was moved to Makati City. Ten years later, in 1981, the Iloilo branch was closed and a new branch in Ortigas Center, Pasig City, was opened.
  • Flag of Singapore HSBC operates as a full service bank with its headquarters in Collyer Quay. It is an approved Primary Dealer in the Singapore Government Securities Market and an Approved Bond Intermediary, with over a hundred staff operating one of the largest integrated dealing rooms in Singapore.
  • Flag of Sri Lanka HSBC (Sri Lanka) traces its presence there to 1 July 1892. In 1882, HSBC appointed Delmege Reid and Co., which became Delmege Forsyth and Co. Ltd., as its agent in Colombo. In 1892, after the collapse of the New Oriental Banking Corporation HSBC saw an opportunity and established a branch.
  • Flag of Thailand HSBC (Thailand) initially opened a branch in Bangkok in 1888, becoming the first commercial bank in the country. In 1889 HSBC issued the first banknotes in Thailand. Later, in 1905, HSBC joined with France's Banque de l'Indochine to issue the first foreign loan to the Thai government for its railroad construction project.
  • Flag of Vietnam HSBC Bank (Vietnam) Company Limited HSBC has had a long history in Vietnam, having opened a branch in Saigon in 1870. The branch operated for over 100 years, until its closure in 1975. In 1992, the bank opened representative offices in Ho Chi Minh City (HCMC) and Hanoi; HSBC upgraded the office in HCMC to a full-service branch in August 1995.

Europe

  • Flag of Armenia HSBC Bank Armenia cjsc is a 70 per cent indirectly owned subsidiary of HSBC Bank. Armenian business interests own the remaining equity. The bank began operations as Midland Armenia Bank in Yerevan in March 1996 and was the first international bank to open in Armenia. It is one of the leading banks in the foreign exchange market.
  • Flag of the Czech Republic HSBC opened its Prague Branch in May 1997.
  • Flag of France HSBC SA operates around 380 branches in France since the takeover of Credit Commercial de France, primarily operating under the HSBC brand. HSBC France is now the HSBC Group’s lead bank in the Eurozone, focusing on certain capital market products for a global audience, and high net worth and international business in France.
  • Flag of Germany HSBC Trinkaus & Burkhardt AG traces its origins to 1785. It has operations in private, commercial and investment banking and asset management.
  • Flag of Greece HSBC Hellas HSBC has been operating in Greece since 1981. In 2001, HSBC acquired Barclay's operations in Greece, which amounted to 13 branches and included fund management.
  • Flag of Malta HSBC Bank Malta plc is one of the largest banks in Malta. It is a listed company but its majority shareholder is the HSBC Group. HSBC Bank Malta traces its origins back to the founding of the Anglo-Egyptian Bank in 1864, which makes it the second oldest bank in Malta.
  • Flag of Spain HSBC (Spain) dates back to the establishment of a branch in Madrid in 1982.
  • Flag of Switzerland HSBC Private Bank is the Swiss operating subsidiaries of the group's Private Banking business, with 12 locations in the country.
  • Flag of Turkey HSBC Bank AS is now the fifth largest private bank in Turkey, having expanded through internal financing and via acquisition since entering the market in 1990. The bank has a network of around 190 branches, offering products and services to corporate, commercial and personal customers, both under the HSBC brand as well as the Advantage brand.
  • Flag of Russia In Russia, HSBC operates through OOO HSBC Bank,which is the 103rd largest bank in the country and is an affiliate of HSBC Bank plc.

Middle East and Africa

  • Flag of Algeria HSBC Algeria commenced operating in 2008, after HSBC received permission in 2007 from the Bank of Algeria to establish a subsidiary. The branch has a capital of 2,5 billion dinars, or about 25 million euros, which it will increase to 3,6 billion dinars (36 million euros) within three years. It is headed by an Algerian, Rachid Sekak, the former head of foreign debt at the Bank of Algeria, who had earlier came from HSBC's operations in Paris.[45]
  • Flag of Egypt HSBC Bank Egypt SAE traces its origins to a joint-venture bank established in 1982. In 2001 HSBC was able to increase its ownership stake from 40% to 94.5%, after which it rebranded the bank as part of the HSBC group.
  • Flag of Jordan In the Hashemite Kingdom of Jordan, the HSBC Group is represented by HSBC Bank Middle East Limited, the largest and most widely represented international bank in the Middle East. HSBC's presence dates back to its acquisition in 1959 of British Bank of the Middle East, which had been present in Jordan since 1889.
  • Flag of Lebanon HSBC dates its presence in Lebanon to 1949. HSBC has branches located in St. Georges Bay, Dora, Ras Beirut, Verdun and Zouk.
  • Flag of Oman HSBC Bank Middle East Limited . HSBC Oman represents a key part of HSBC Bank Middle East's business since 1959, with 6 branches and 3 customer services Oulet. HSBC in Oman offers a full range of Personal Financial Services such as Current and Savings Accounts, Time Deposits, packaged financial products like HSBC Premier and STATUS, Credit Cards, Personal Loans and Home Loans.
  • Flag of Qatar HSBC Bank Qatar provides a wide range of banking services for both corporate and individual customers in Qatar. HSBC is the largest foreign bank in Qatar and has five branches, in Doha Main Office, Al Sadd, West Bay, FTB and Grand Hamad Street as well as a large network of ATMs at 21 different locations.
  • Flag of South Africa HSBC established an indirect presence in Sub-Saharan Africa in 1981 through Equator Bank, a joint venture with Nedbank and the bank's executives, and entered the South African market in 1995 with a representative office. In 2003, HSBC converted the reop office in Johannesburg to a branch. The Johannesburg branch is now the regional management office for all of HSBC's Sub-Saharan Africa activities and offers corporate banking, transaction banking, investment banking, treasury and capital markets services to HSBC's major multinational clients, large local corporate and financial institutions, and governments. HSBC Securities (South Africa) offers equities services.

Global product lines and programmes

Group Service Centres

HSBC in New York.

As a cost saving measure HSBC is offshoring processing work to lower cost economies in order to reduce the cost of providing services in developed countries. These locations take on work such as data processing and customer service, but also internal software engineering at Pune, Hyderabad (India), Visakahpatnam (India), Kolkota (India), Guangzhou (China), and Curitiba (Brazil).

Chief Operating Officer Alan Jebson said in March 2005 that he would be very surprised if fewer than 25,000 people were working in the centres over the next three years: “I don’t have a precise target but I would be surprised if we had less than 15 (global service centres) in three years’ time.” He went on to say that each centre cost the bank from $20m to $30m to set up, but that for every job moved the bank saves about $20,000 (£10,400).[46]

Trade unions, particularly in the US and UK, blame these centres for job losses in developed countries, and also for the effective imposition of wage caps on their members.[46]

Currently centres exist in seven countries, in Brazil in Curitiba, in Czech Republic in Ostrava, in India in Hyderabad, Bangalore, Visakhapatnam, Mumbai, Gurgaon, Kolkata and Pune, in China in Shanghai, Guangzhou and Shenzhen, in Kuala Lumpur (Malaysia), Colombo (Kotte) (Sri Lanka) and Manila (Philippines). The Malta trial for a UK high value call centre has resulted in a growing operation in Malta. An option under consideration is reported to be a processing centre in Vietnam to access the French skills of the population and therefore cut costs in the bank’s French operation.

On June 27, 2006, HSBC reported that a "small number" of customers had suffered from fraud totalling £233,000 after an employee at the Bangalore call centre supplied confidential customer information to fraudsters.[47]

HSBC Premier

HSBC Premier[48] is the group's premium financial services product. The exact benefits and qualification criteria vary depending on country, but typically require deposits and investments of at least $100,000, £50,000, or €100,000. Alternativly those who have an individual annual income of at least £100,000 paid into their HSBC Premier Bank Account and are a customer of our Independent Financial Advisory Service. Customers have a dedicated relationship manager, global 24 hour access to call centres and preferential rates.

HSBC Bank International

HSBC Bank International[49] is the offshore banking arm of the HSBC Group, focusing on providing offshore solutions and cross border services to expatriates and migrants. It provides a full range of multi-currency personal banking services to a range of customer segments, including a full internet banking and telephone banking service. Sometimes referred to as "HSBC Offshore", the business also offers independent financial planning, and has representative offices all over the world, often working alongside local HSBC operations in those regions.

HSBC Bank International originated from the business started by Midland Bank and is based in the Channel Islands with further operations on the Isle of Man. Its operations in the Channel Islands are centred around its registered headquarters on the seafront in St Helier, Jersey. Named 'HSBC House', the building comprises departments such as Premier, Global Funds & Investments, e-Business and a 24 hour 'Direct Banking Centre'.

HSBCnet

HSBCnet[50] is a global service that caters to local business needs by offering specialised functionality for different regions worldwide.

The system provides access to transaction banking functionality - ranging from payments and cash management to trade services features - as well as to research and analytical content from HSBC. It also includes foreign exchange and money markets trading functionality.

The system is used widely by HSBC's high-end corporate and institutional clients served variously by the bank's global banking and markets, commercial banking and global transaction banking divisions.

HSBCnet is also the brand under which HSBC markets its global e-commerce proposition to its corporate and institutional clients.

HFC Bank (UK Operation) is a wholly owned subsidiary, with 135 High Street branches in the UK selling loans to the "sub-prime" market. During 2007 and 2008, has been trying to fend off a union recognition campaign by the Trade Union Unite.

HSBC Direct

HSBC Direct is an online direct banking operation which attracts customers through high-interest savings accounts and no service charges or minimum account balance requirements. It was first launched in the USA[51] in November 2005 and is now available in Canada,[52] Taiwan[53] and South Korea.[54]

Brand and advertising

The group announced in November 1999 that the HSBC brand and the hexagon symbol would be adopted as the unified brand in all the markets where HSBC operates, with the aim of enhancing recognition of the group and its values by customers, shareholders and staff throughout the world.

Hexagon symbol

This was originally adopted by The Hongkong and Shanghai Banking Corporation as its logo in 1983. It was developed from the bank’s house flag, a white rectangle divided diagonally to produce a red hourglass shape. Like many other Hong Kong company flags that originated in the 19th century, and because of its founder's nationality, the design was based on the cross of Saint Andrew. The logo was designed by graphic artist Henry Steiner.

The 2004 Jaguar car, being driven by Mark Webber.

Sponsorship

Having sponsored the Jaguar Racing Formula One team since the days of Stewart Grand Prix, HSBC ended its relationship with the sport when Red Bull purchased Jaguar Racing from Ford. HSBC has now switched its focus to golf, taking title sponsorship of events such as the HSBC World Match Play Championship, HSBC Women's World Match Play Championship (now defunct), HSBC Champions and HSBC Women's Champions.

In football HSBC sponsors French club AS Monaco and Mexican club C.F. Pachuca, and in rugby league, HSBC sponsors Telford Raiders in the Rugby League Conference. In Australia, HSBC sponsors the New South Wales Waratahs rugby team in the Super 14 rugby union competition, as well as the Hawthorn Football Club in the Australian Football League.

In the United States, HSBC owns the naming rights to the home arena of the National Hockey League's Buffalo Sabres until 2026.

HSBC’s other sponsorships are mainly in the area of education, health and the environment. In November 2006, HSBC announced a $5 million partnership with SOS Children as part of Future First.[55]

HSBC sponsors the Great Canadian Geography Challenge, which has had around 2 million participants in the past 12 years. Since 2001, HSBC has sponsored the Celebration of Light, an annual musical fireworks competition in Vancouver, British Columbia, Canada. In 2007 HSBC announced it would be a sponsor of the National Hockey League's Vancouver Canucks and Calgary Flames. HSBC has also sponsored a professional gaming team that was disbanded late 2007.

HSBC will sponsor the British and Irish Lions on the 2009 tour of South Africa.[56]

HSBC is the official banking partner of the Wimbledon Tennis Championships, providing banking facilities on site and renaming the Road to Wimbledon junior event, as The HSBC Road to Wimbledon National 14 and Under Challenge.[57]

Customer groups

HSBC splits its business into four distinct groups:

Personal financial services

HSBC provides more than 100 million customers worldwide with a full range of personal financial services, including current and savings accounts, mortgage loans, car financing, insurance, credit cards, loans, pensions and investments.

Commercial banking

HSBC provides financial services to small, medium-sized and middle-market enterprises. The group has almost 2.5 million of such customers, including sole proprietors, partnerships, clubs and associations, incorporated businesses and publicly quoted companies.

Global banking and markets

This customer group provides tailored financial services to corporate and institutional clients. Business lines comprise Global Banking, Global Markets, Global Asset Management, Global Research and Principal Investments.

This division was previously known as Corporate, Investment Banking and Markets.

Private banking

HSBC Private Bank is the marketing name for the private banking business conducted by the principal private banking subsidiaries of the HSBC Group worldwide. HSBC Private Bank, together with the private banking activities of HSBC Trinkaus, known collectively as Group Private Banking, provides services to high net worth individuals and their families through 93 locations in some 42 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. As of December 2007, profits before tax were US$1,511 million and combined client assets under management were US$494 billion.

In September 2008, HSBC announced that it would combine its two Swiss private banks under one brand name in 2009, with HSBC Guyerzeller and HSBC Private Bank to be merged into one legal entity, under the newly appointed CEO of HSBC Private Bank, Alexandre Zeller.[58]

See also

References

  1. ^ "Group Structure" HSBC website
  2. ^ "Special Report - The Global 2000," Forbes, April 2, 2008.
  3. ^ "HSBC tops Forbes 2000 list of world's largest companies," HSBC website, 4 April 2008
  4. ^ Vidya Ram, "HSBC Gets Back In Touch With Its Roots" Forbes, 03.10.08
  5. ^ HSBC, "HSBC Fact Sheet" HSBC, March 2008
  6. ^ HSBC reviews location of it Headquarters
  7. ^ HSBC buys Bamerindus, Brazil Bank, for $1bn
  8. ^ UK Business Park: HSBC
  9. ^ Bank group to buy Republic New York
  10. ^ HSBC leads the way into euro zone with £6.6bn french bank takeover
  11. ^ HSBC buys insolvent Turkish bank
  12. ^ HSBC buys Mexico's biggest retail bank
  13. ^ HSBC HQ, Canary Wharf
  14. ^ HSBC gets approval to buy Polish Bank
  15. ^ Istanbul rocked by double bombing
  16. ^ HSBC buys stake in Chinese Bank
  17. ^ M&S faces OFT inquiry into HSBC deal
  18. ^ HSBC buys US credit card issuer Metris for $1.59bn
  19. ^ HSBC closes in on Iraqi Bank
  20. ^ HSBC acquires Banca Nazionale del Lavoro SA from BNP Paribas SA
  21. ^ Taiwan gives HSBC £750m to take on Chinese Bank
  22. ^ HSBC Buys 73.21 percent Stake in IL&FS
  23. ^ HSBC pays £9bn for credit card group
  24. ^ "Sir John Bond lays bare HSBC’s strategy for gaining ground"
  25. ^ HSBC hates subprime, FT Alphaville
  26. ^ HSBC bank closes its operations in the U.S.
  27. ^ a b Jon Menon, HSBC Rues Household Deal, Halts U.S. Subprime Lending, Bloomberg 2 March 2009.
  28. ^ Neil Hume, Quote du jour - Stephen Green, FT Alphaville, 2 March 2009: "HSBC has a reputation for telling it as it is. With the benefit of hindsight, this is an acquisition we wish we had not undertaken."
  29. ^ HSBC bank closes its operations in the U.S..
  30. ^ Jon Menon 'HSBC to Raise $17.7 Billion as Subprime Cuts Profit', Bloomberg, 2 March 2009
  31. ^ Christine Seib 'HSBC quick to comply with refinancing demands', The Times, 10 October 2009.
  32. ^ Benjamin Scent HSBC seeking to build `war chest', The Standard, 4 March 2009.
  33. ^ Benjamin Scent 'Plunge probe' The Standard, 10 March 2009.
  34. ^ "Hot Brands" The Banker, March 4, 2008
  35. ^ Fast Facts HSBC Website, 4 April 2008
  36. ^ Parmy Olson, "Better Safe Than Sorry" Forbes, 04.21.08
  37. ^ "HSBC loses disk with policy details of 370,000 customers", The Guardian, April 8, 2008
  38. ^ "The Global 2000" Forbes, April 2, 2008
  39. ^ The world's biggest banks | Economist.com
  40. ^ http://onlinebankpro.com/category/article-pages/offshore-banks/hsbc/
  41. ^ Presentation by Paul Thurston (CEO HSBC Mexico) and Victor Jimenez (CFO HSBC Mexico), on 13 March 2008 at the Latin America Investor Roadshow
  42. ^ HSBC buys Bank of Burmuda for $1.3bn
  43. ^ HSBC buys Panama bank for $1.8bn
  44. ^ "HSBC GLT frontpage". http://www.hsbcglt.com/. Retrieved on 2008-08-22. 
  45. ^ Le groupe britannique Hsbc s’installe à Alger
  46. ^ a b BBC NEWS | Business | HSBC bank 'to offshore more jobs'
  47. ^ BBC NEWS | Business | Man held in HSBC India scam probe
  48. ^ HSBC Premier/
  49. ^ HSBC Bank International Limited
  50. ^ HSBCnet
  51. ^ HSBC USA
  52. ^ HSBC Canada
  53. ^ HSBC Taiwan
  54. ^ HSBC South Korea
  55. ^ HSBC and SOS Children's Villages partnership
  56. ^ Official British & Irish Lions site
  57. ^ Wimbledon
  58. ^ Press Clippings, HSBC Guyerzeller website

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