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Hygiene factors

 
Business Dictionary: Hygiene Factors
 

In the concept developed by Frederick Herzberg, factors that do not motivate employees, but are essential to maintain satisfaction. These include a satisfactory salary and related employee benefits, considerate Human Relations Skills, and satisfactory working conditions. The absence of any of these hygiene factors will cause employee dissatisfaction. Also called maintenance factors.

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Wikipedia: Hygiene factors
 

Hygiene factors are job factors that can cause dissatisfaction if missing but do not necessarily motivate employees if increased[1].

Hygiene factors have mostly to do with the job environment[2]. These factors are important or notable only when they are lacking.

Hygiene factors are part of Frederick Herzberg's theory on job motivation.

List of Hygiene Factors

This is not intended to be an exhaustive list. Note that these factors are extrinsic from the job itself.[2]

(Herzberg called them hygiene factors because they prevent dissatisfaction only when present instead of increasing satisfaction; just as hygiene prevents disease only when present rather than increasing well-being.)

References

  1. ^ Herzberg, F. (1968). "One more time: how do you motivate employees?". Harvard Business Review 46 (1): 53–62. 
  2. ^ a b c d e f J. R. Hackman, G. R. Oldham (1976). "Motivation through design of work". Organizational behaviour and human performance 16: 250–79. doi:10.1016/0030-5073(76)90016-7. 

 
 

 

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Business Dictionary. Dictionary of Business Terms. Copyright © 2000 by Barron's Educational Series, Inc. All rights reserved.  Read more
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