ISO 9241
ISO 9241 is a multi-part standard covering a number of aspects for people working with computers. Although originally titled Ergonomic requirements for office work with visual display terminals (VDTs) it is being retitled to the more generic Ergonomics of Human System Interaction by ISO. As part of this change, ISO is renumbering the standard so that it can include many more topics. The first part to be renumbered was part 10 (now renumbered to part 110).
Part 1 is a general introduction to the rest of the standard. Part 2 addresses task design for working with computer systems. Parts 3–9 deal with physical characteristics of computer equipment. Parts 110 and parts 11–19 deal with usability aspects of software, including Part 110 (a general set of usability heuristics for the design of different types of dialogue) and Part 11 (general guidance on the specification and measurement of usability).
The 17 parts of the standard are:
- Part 1: General introduction
- Part 2: Guidance on task requirements
- Part 3: Visual display requirements
- Part 4: Keyboard requirements
- Part 5: Workstation layout and postural requirements
- Part 6: Guidance on the work environment
- Part 7: Requirements for display with reflections
- Part 8: Requirements for displayed colours
- Part 9: Requirements for non-keyboard input devices
- Part 10: Dialogue principles
- Part 11: Guidance on usability
- Part 12: Presentation of information
- Part 13: User guidance
- Part 14: Menu dialogues
- Part 15: Command dialogues
- Part 16: Direct manipulation dialogues
- Part 17: Form filling dialogues
External links
- Bluffers' Guide to ISO 9241 — Description of the various parts of ISO 9241
- Status of ISO 9241 — Description of the new parts of ISO 9241 and their current status
- How to obtain the complete standard — You can purchase the parts of ISO 9241 at ISO's web site
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