In ISO9001:2008 see the "Introduction" clause 0.2. The
introduction is an informative part of the standard and not
normative like clauses 1 through 8.
ISO TC 176 supports the process approach. They have provided a
guidance document on the subject: ISO/TC 176/SC 2/N544R3. This may
be downloaded, presently free of charge, from:
www.iso.org/tc176/sc2