Quick Response has become a core strategy to increase
competitiveness and has been widely implemented in logistics.
Previously, variables affecting logistics quick response have been
widely studied from the perspectives of assessment on logistics
performance or supply chain performance, primarily in the USA and
EU contexts. This paper analyzes the key variables to assess
logistics quick response capability in China. It analyzes empirical
data collected from 50 experts and professionals in logistics field
to identify a hierarchy of the variables. The results indicate
that, in the Chinese context, internal variables have a higher
impact on logistics quick response than external ones. Moreover,
variable customer service was viewed as the most important one,
followed by variables of time management and logistics cost.
Therefore, the study results in a first layer assessment variables
which is composed of the 7 internal variables.