A CBS package charge with UPS is a consignee billing and service
charge. You will need to contact UPS and see why you had this
charge.
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The people at UPS are able to talk you through how to do that.
Please contact your local office.
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One could contact UPS with any enquiry they have in a number of
ways. The easiest being calling them from there 1800 number located
on there website. One could also walk into any UPS pack and ship
store to inquire about any needs or questions they have.
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To contact UPS customer service, one should use the customer
service number provided on their official webpage. Alternatively,
email them with one's details.