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New York City Health and Hospitals Corporation

 
Hoover's Profile: New York City Health and Hospitals Corporation
Contact Information
New York City Health and Hospitals Corporation
125 Worth St., Ste. 514
New York, NY 10013
NY Tel. 212-788-3321
Fax 212-788-0040

Type: Government-owned
On the web: http://www.nyc.gov/html/hhc/html/home/home.shtml

New York City Health and Hospitals Corporation (HHC) takes care of the Big Apple. HHC has facilities in all five boroughs of New York City. As one of the largest municipal health service systems in the US, HHC operates a health care network consisting of 11 acute care hospitals (including Bellevue, the nation's oldest public hospital), community clinics, diagnostic and treatment centers, long-term care facilities, and a home health care agency. HHC also operates more than 80 community-based clinics and provides medical services to New York City's correctional facilities. In addition, it operates MetroPlus, a managed health care plan.

Key numbers for fiscal year ending June, 2007:
Sales: $6,212.9M
One year growth: 8.4%

Officers:
Chairman: Michael A. Stocker
President, CEO, and Director: Alan D. Aviles
SVP Operations: Frank J. Cirillo

Competitors:
Catholic Healthcare System
North Shore-Long Island Jewish Health System
Saint Vincent Catholic Medical Centers

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Company History: New York City Health and Hospitals Corporation
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Incorporated:1969
NAIC: 622110 General Medical and Surgical Hospitals; 622310 Specialty General Medical and Surgical Hospitals; 623110 Nursing Care Facilities

The New York City Health and Hospitals Corporation (HHC), a public-benefit corporation, is the largest urban healthcare agency in the United States. It consists of acute-care hospitals, long-term-care facilities, diagnostic and treatment centers, community health clinics, certified home healthcare agencies, and its own managed-care health-maintenance plan. The HHC, frequently financially beleaguered and often the focus of political contention and pressures, is a behemoth whose facilities serve over 1.3 million people a year--one in six New Yorkers--and account for more than one-third of all emergency-room and hospital-based clinic visits in the city.

Bellevue Hospital Center, the oldest public hospital in the United States, is also New York City's largest municipal hospital and largest unit within the HHC. Bellevue serves as the medical facility for dignitaries visiting New York City, including presidents of the United States and United Nations diplomats, inmates of its detention and correctional facilities, and injured city police and firefighters. Its emergency department is considered one of the nation's best, and its psychiatric services are world renowned. Bellevue also is a regional center for brain and spinal-cord injuries and a leading center for trauma, microsurgery, and comprehensive pediatric services. It is the principal teaching hospital for its affiliate, the New York University School of Medicine. Once the hospital of sole resort for the city's poor and unwanted, Bellevue was where composer Stephen Foster died in 1864, alone and unrecognized, a half-written lyric scrawled on a piece of envelope at his side.

Bellevue's origins can be traced to a six-bed infirmary for contagious disease on the top floor of a public workhouse and jail erected in 1736. The chief scourge at this time in what was now New York was smallpox, and inoculation was sometimes as dangerous as the disease. The impending threat of yellow fever in 1794 inspired the municipal government to purchase Belle Vue, a five-acre country estate bordering on the East River well beyond the city limits, with a two-story building convertible to a hospital. The adjacent 150-acre farm was subsequently purchased, with possession taken in 1811. On this tract, stretching between the East River and Second Avenue and East 23rd and 28th streets, the city built two six-room brick hospitals along with an almshouse, insane asylum, and jail. Part of the site was later sold at auction despite protests from physicians who wanted to build a medical school there.

Bellevue Hospital, its name adopted in 1825, was sorely tested in this period by typhus and cholera epidemics plus the continuing problems of smallpox and yellow fever. A study found filthy conditions, egregious neglect of patients, and positions filled by political patronage. After a second cholera epidemic in 1847, the hospital was put under the control of the College of Physicians and Surgeons. A medical college opened on the site in 1861 and a school of nursing in 1873. By 1870, Bellevue had 1,200 beds. Among its achievements were the following "firsts" in the United States: the first hospital Caesarian section (1867), the first hospital-based ambulance service (1869), the first children's clinic (1874), the first emergency pavilion (1876), the first pathology and bacteriological laboratory (1884), the first in-hospital appendectomy (1887), and the first ambulatory cardiac clinic (1911).

About 1900, the medical college housed at Bellevue merged with New York Medical College to form what became the New York University College of Medicine, Bellevue's primary source of medical staff. Bellevue's first female doctors were admitted in 1914. A pathology building was completed in 1910, a psychopathic building with 500 beds in 1933, and an administration building in 1938. The Children's Psychiatric Service, founded in 1920, developed into the first center in the nation to study autistic children and to train child psychiatrists. The hospital's psychiatric division was turned over to New York University's medical college in 1942. A department of rehabilitation and physical medicine, under New York University auspices, was established after World War II.

By the mid-1950s, Bellevue Hospital was a complex of 14 or 15 buildings with 2,670 beds and an average daily population of about 9,700. Its grounds included its own post office, a state court for commitment proceedings of psychiatric patients, two public schools--including the first public school for emotionally disturbed children located in a public hospital--a prison, several libraries, three chapels, and a mortuary. It was, however, a complex in a state of decay. A master plan drafted in 1957 called for every existing building to be replaced. A 25-story structure, built at a cost of $160 million, was completed in 1973 on the eastern part of the grounds adjoining the administration building. One improvement resulting from the new structure was the replacement of 26-bed wards with rooms that accommodated one, two, or four patients.

As New York spread northward, Metropolitan and Harlem hospitals were established in the 1870s in upper Manhattan as extensions of Bellevue. (Metropolitan was originally a homeopathic municipal institution on Wards Island). Brooklyn was in the process of becoming a city when Kings County Hospital was founded in 1831 as its first municipal hospital. A Manhattan home for elderly African-Americans developed into the Bronx's first city hospital, now Lincoln Medical and Mental Health Center, in 1902. Queens's biggest municipal hospital, Elmhurst Hospital Center, opened in 1832 on Blackwell's Island (later Welfare Island and now Roosevelt Island) as a facility for prisoners. It later became City Hospital, moved to Queens in 1957, and took its present name in 1988.

The municipal hospital system experienced many organizational changes before being united in a new Department of Hospitals in 1929. The system was extensively refurbished in the 1930s with the aid of federal funds, and its budget more than doubled between 1934 and 1946. Queens General Hospital opened in 1935. A new hospital for chronic disease was completed in 1939 on Welfare Island; it later became Coler-Goldwater Memorial Hospital, the largest of the HHC's five facilities for long-term care. Physicians in city-hospital outpatient departments earned salaries for the first time, new laboratory facilities were constructed, a blood bank was organized, and maternity services and equipment were upgraded. At the end of this period, the 20,500 beds (compared to 12,000 in 1934) in the 20 municipal hospitals were fully occupied.

During the 1950s, the city opened four new hospital facilities but existing ones deteriorated as available funds lagged behind new technology, which made hospital care more expensive. Group hospital insurance plans became widespread, providing many workers with an alternative to the municipal hospitals, which also faced a shortage of physicians as younger and better-trained doctors gravitated to the suburbs. This problem was met in the early 1960s by affiliations with private hospitals and medical schools.

The creation of Medicare and Medicaid in 1965 accounted, within a year, for 86 percent of the income received by the municipal hospital system, but many of the elderly migrated for the first time to now-affordable private hospitals. The public system was left to serve the Medicaid and uninsured indigent, and limits on Medicaid eligibility soon raised the proportion of uninsured. As a result, even while experiencing a drop in the number of patients, city hospitals suffered from shortages of funds and understaffing. A 1967 commission concluded that conditions in the hospitals were deplorable and recommended that the city turn over management to private institutions.

The New York City Health and Hospitals Corporation, a new public corporation, was created in 1969 to replace the city's Department of Hospitals as the agency responsible for operating the municipal hospitals and whatever other healthcare facilities the city might assign it. This liberated the new corporation from direct control by the city's budget agency and freed it to make its own purchasing arrangements. Ownership of the facilities as well as responsibility for capital improvements remained with the city, but HHC was responsible for collecting all third-party revenues. The corporation was supposed to be in existence only until each public hospital was placed under private management. The city would then pay the private hospitals a management fee and monitor their performance.

In practice, the HHC became a continuing agency under which administrators hired by the city managed the municipal hospitals in partnership with doctors from private institutions. Critics charged that the medical schools and voluntary (private) hospitals failed to provide first-class medical care or provide the HHC with full value for its money; the medical schools and voluntary hospitals in turn felt they were inadequately appreciated and recompensed. HHC presidents regularly fell victim to the corporation's board, which was dominated by city officials and joint appointees of the mayor and council. Five consecutive presidents resigned during the 1970s, unable to dispel repeated charges that the agency had exacerbated the very mismanagement and waste it was created to eliminate.

There was more stability in the 1980s as the HHC fell under the close control of Mayor Edward Koch. Expenditures more than doubled during the decade but increased reimbursements by Medicare, Medicaid, and Blue Cross allowed the city to reduce the share of the corporation's expenses that it subsidized. However, the fiscal situation worsened in the late 1980s as the system faced increased costs from the AIDS epidemic while city and state spending on healthcare stagnated. In fiscal 1993 (the year ended June 30, 1993), the HHC recorded a net loss of $289 million on revenues of $1.47 billion. To try and make ends meet, the corporation cut 300 beds and 3,500 of its almost 50,000 employees in 1994 and created a health-maintenance organization, MetroPlus Health Plan, offering members a network of hospitals, the ability to choose a family doctor, and a 24-hour emergency number. It also suspended its largest capital project, a reconstruction of Kings County.

Bellevue, always the focus of media attention, had its own problems as the hospital of last resort in the southern half of Manhattan. In 1990, Bellevue doctors estimated that as many as 80 percent of the patients operated on there had AIDS. Homeless patients were estimated to fill at least half of the beds in Bellevue's adult psychiatric wards. Of the 2,100 patients admitted to Bellevue on average in 1995, nearly one-third, including homeless people and undocumented immigrants, were uninsured patients. About 80 percent of its in-patients were entering via the emergency room, which the following year became the second-largest in the nation. The bill for uncompensated care came to $43 million fiscal 1995. In the face of Bellevue's growing deficit, the hospital's executive director outlined a plan to reduce spending that called for 26 services to be restructured or eliminated and a 40 percent staff cut.

A 1995 New York Times article painted an ugly picture of the state of the municipal hospitals. Its authors, Dean Baquet and Jane Fritsch, wrote that the HHC had become "a permanent bureaucracy hampered by political meddling" and that its 11 acute-care hospitals barely met the minimum standards of the national agency that evaluated them. Two of the 11 had even lost their accreditations because of poor care and unsafe conditions. Dr. Bruce Siegel, who became the HHC head in 1994, accused the "barons of American medicine" who ran the city's prestigious private hospitals of using public funds to finance arcane specialties for the teaching programs of their young doctors while ignoring the needs of the communities they were supposed to be serving. He conceded that the HHC had done little to monitor the care being provided in the hospitals. The authors noted in this regard that the HHC had had 14 presidents during its 25 years, many of whom had fallen victim to political pressures before being able to master the "byzantine" system.

One former deputy mayor called the HHC "the last great bastion of patronage in the city." This evaluation came a week after Mayor Rudolph Giuliani offered to sell three of the 11 hospitals--a proposal dismissed by the courts as illegal.

By the following year, the public hospitals were facing another problem in the form of competition from the city's private hospitals. Compensation had once seemed too low to make Medicaid patients desirable, but HMOs (managed-care companies) had reduced their own payments to the point that Medicaid fees were attractive to hospitals in some areas, notably obstetrics. The HHC began a major effort to retain these payments by remodeling its hospitals' maternity wards, even installing private showers and bathrooms. Bellevue built a natural-childbirth center.

Its plan to get the city out of the hospital business thwarted, the Giuliani administration began pressing the HHC to survive on its own, slashing its subsidy to the corporation from $329 million in fiscal 1994 to $123 million in fiscal 1997. The corporation reduced the average time of patient stay by about one third, a considerable savings because its hospitals were paid by the case, not by length of stay. It also shifted many patients from hospitals to community clinics and cut employment by at least 9,000. The HHC earned a $143-million surplus in fiscal 1996 and remained in the black for the next four years. Nevertheless, it continued to lose Medicaid patients to private hospitals and felt so strapped for cash that in 2001 it began charging a fee for prescription drugs at the pharmacies of all its public hospitals and community clinics. In 2001, public-hospital officials unsuccessfully sought the state's permission to shut 27 school and neighborhood health clinics, most of them serving uninsured people in poor immigrant neighborhoods.

The HHC ended fiscal 2001 with a $72-million deficit and was expected to end fiscal 2002 some $200 million in the red. The corporation had found that it did not pay to shift patients from hospitals to clinics, both because Medicaid payments were lower and because the clinics attracted a much higher proportion of uninsured visitors. In the wake of the 2001 twin-towers tragedy, the city was threatening to reduce its subsidy even further. Nevertheless, the corporation could point to some successes. By making a concerted effort to enroll more eligible patients into Medicaid, the number of uninsured patients served by the system fell from 560,000 to 490,000 in fiscal 2000. A new program, Family Health Plus, was intended to insure many families earning too much to qualify for Medicaid. Based on the HHC's favorable financial record in recent years, the corporation's bond ratings were raised in 2001. Dr. Benjamin Chu succeeded Siegel as president of the corporation in that year.

The HHC's facilities remained essential for public health in New York City. The emergency rooms of its hospitals handled nearly a million health emergencies in fiscal 2002. Patients made about five million walk-in visits to the corporation's outpatient and community-based clinics, including nearly two million primary-care visits. The hospitals provided inpatient care for about 200,000 people during the year. The HHC was the single largest provider of psychiatric services in New York City. It provided health services to more than 120,000 prisoners. Mothers gave birth to nearly 23,000 babies in its hospitals. Besides the 11 acute-care hospitals (and their outpatient services), six diagnostic and treatment centers, four long-term-care facilities, and certified home healthcare agency, there were more than 100 community health clinics. Bellevue boasted the largest array of behavioral-health programs in the United States, and its geriatric ambulatory-care program was the largest in the nation. Latinos accounted for about 45 percent of the people served, African-Americans for about 40 percent, and Asians for some 10 percent.

Principal Divisions

Community Health and Intergovernmental Relations; Corporate Planning; Finance and Capital; Medical and Professional Affairs.

Principal Competitors

North Shore-Long Island Jewish Health System; Catholic Healthcare System.

Further Reading

Baquet, Dean, and Jane Fritsch, "In Chaotic City Hospital, a Bureaucracy to Match," New York Times, March 7, 1995, pp. A1, B2-B3.

Benson, Barbara, "Bellevue Seeks Independence from the City," Crain's New York Business, September 24, 1995, pp. 1, 35.

Brecher, Charles, and Sheila Spiezio, Privatization and Public Hospitals: Evolution of the Health and Hospitals Corporation, New York: Twentieth Century Fund, 1995.

Carmody, Deirdre, "Ancient Bellevue Is About to Open New Building," New York Times, October 3, 1973, p. 47.

Cooper, Page, The Bellevue Story, New York: Crowell, 1948.

Fein, Esther B., "At Bellevue, Luring Back New Mothers with Luxury," New York Times, February 8, 1998, pp. 33, 36.

Finkelstein, Katherine Eban, "Bellevue's Emergency," New York Times Magazine, February 11, 1996, pp. 45-49, 50, 52, 60, 65.

Flynn, Don, "Ben Chu Molds New public Hospital Image," Medical Herald, October 1, 2003.

Gelb, Arthur, and Barbara Gelb, "Plus Side of the Bellevue Story," New York Times Magazine, June 2, 1957, pp. 12, 56, 58, 60.

Opdycke, Sandra, and David Rosner, "Hospitals," In Kenneth T. Jackson, ed., The Encyclopedia of New York City, New Haven: Yale University Press, 1995.

Rosenthal, Elisabeth, "Hospital Agency Is Striving to Adapt in Competitive Era," New York Times, February 27, 1995, pp. A1, B2.

Schwartz, Harry, "A Focus for Urban Pressures," New York Times, April 29, 1973, Sec. 4, p. 7.

Shipp, E.R., "For the Sickest Patients, an Ailing Hospital," New York Times, April 7, 1991, pp. 1, 29.

Steinhauer, Jennifer, "After 5 Years of Fiscal Success, City Public Hospitals Face Deficit," New York Times, May 23, 2001, pp. A1, B2.

------, "Hospitals Agency Girds Itself for Challenges of Medicare," New York Times, December 8, 1998, pp. B1, B6.

------, "Putting City Hospitals on Firmer Footing," New York Times, March 11, 2002, p. B3.

Sullivan, Ronald, "Hospitals New Regimen," New York Times, April 30, 1977, p. 35.

— Robert Halasz


Wikipedia: New York City Health and Hospitals Corporation
Top
New York City Health and Hospitals Corporation
New York City Health and Hospitals Corporation
Agency overview
Jurisdiction New York City
Headquarters 125 Worth Street New York, New York
Agency executives Alan D. Aviles, President and Chief Executive Officer
 
Michael A. Stocker, MD, MPH, Chairman of the Board
 
Reverend Diane E. Lacey, Vice Chairman of the Board
Parent agency New York City
Website
http://www.nyc.gov/hhc

The New York City Health and Hospitals Corporation (HHC) operates the public hospitals and clinics in New York City. A public benefit corporation with well over $5 billion in annual revenues, HHC is the largest urban healthcare agency in the United States serving 1.3 million patients, including more than 400,000 uninsured city residents.[1][2] HHC was created in 1969 by the New York State Legislature as a public benefit corporation (Chapter 1016 of the Laws 1969).[3][4] It is similar to a municipal agency, but has a Board of Directors. It operates 11 hospitals, 4 nursing homes, 6 diagnostic and treatment centers, and more than 80 community-based primary care sites, serving primarily the poor and working class. Through its wholly owned subsidiary, MetroPlus, HHC operates a Health Plan which enrolls members in Medicaid, Child Health Plus and Family Health Plus.

Each year HHC's facilities provide 225,000 admissions, one million emergency room visits and five million clinic visits to New Yorkers. HHC facilities treat nearly one-fifth of all general hospital discharges and more than one third of emergency room and hospital-based clinic visits in New York City. [5]

The most well-known hospital in the HHC system is Bellevue Hospital, the oldest public hospital in the United States. Bellevue is the designated hospital for treatment of the President of the United States and other world leaders if they become sick or injured while in New York City.[6] The president of HHC is Alan Aviles, an attorney and health care administrator.

Contents

History and mission

In 1736, HHC’s oldest hospital, Bellevue was founded as an infirmary for smallpox and other contagious diseases on the top floor of a public workhouse and jail. Bellevue Hospital was formally named in 1825. At the turn of the century, Bellevue’s medical college merged with New York Medical College into what would later become the New York University College of Medicine.

In 1920, Bellevue founded the Children's Psychiatric Service, the first program in the United States devoted to the study of child autism and training child psychiatrists. Bellevue continues to provide through this day comprehensive pediatric services and renowned psychiatric services, as well as highly regarded emergency and trauma services. Bellevue remains the principal teaching hospital for its affiliated New York University School of Medicine. HHC’s other hospitals were founded in the late 1800s and early to mid-1900s.[7]

In 1965, Medicare and Medicaid were created and quickly accounted for 86 percent of the income received by the municipal hospital system. Patients with private insurance opted to use private hospitals and Medicaid raised its eligibility. As a consequence, New York City hospitals saw patient numbers and funding decline precipitously. According to a 1967 study just two years later, the conditions and quality of care at public hospitals in New York City were deplorable.[8]

In 1969, New York City created HHC to replace its Department of Hospitals operating city hospitals and other health care facilities. HHC was formed as a quasi public agency to enable it to benefit from private revenues and funding. HCC’s fiscal condition nevertheless has varied periodically since its formation, and it has gone through periods of instability.[9]

Today, HHC's mission remains to provide care equally to, and to protect and promote the welfare of, New York City residents of all income levels, and to join with other health workers and communities to promote and protect health:

To extend equally to all New Yorkers, regardless of their ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity and respect; To promote and protect, as both innovator and advocate, the health, welfare and safety of the people of the City of New York; To join with other health workers and with communities in a partnership which will enable each of our institutions to promote and protect health in its fullest sense -- the total physical, mental and social well-being of the people.[10]

Each year thousands of New Yorkers support HHC and its mission through donations to the HHC Foundation. More than 8,000 volunteers each year also contribute over one million hours of service to HHC facilities.[11] Volunteers participate in a range of activities and interests in helping patients at HHC's facilities throughout New York City. Volunteer opportunities are described on the volunteer page of HHC's web site.

Awards and grants

HHC has won a number of awards and grants in recent years for its quality of care and innovative community-based programs. In 2006, a study by the federal Centers for Medicare and Medicaid Services (CMS) ranked quality of care at HHC among the highest in New York City in the areas of heart attack, heart failure and pneumonia.[12] HHC reported that of the 50 hospitals in New York City that voluntarily submitted quality data to CMS, HHC hospitals held seven of the top nine places – and all ranked in the top 17 -- when judged by 10 specific measures of healthcare quality for the treatment of patients with life threatening heart and pulmonary conditions, and that Brooklyn’s Coney Island Hospital achieved a first place ranking among all New York City hospitals, public or private.[13]

On September 30, 2008, the Centers for Disease Control and Prevention (CDC) awarded HHC a $10 million grant to be administered by the National Institute for Occupational Safety and Health (NIOSH). The grant, which will provide up to $30 million over three years, is to provide health services to non-responder populations in New York City affected by the World Trade Center attack.[14] Under the grant, HHC will provide medical examinations, diagnostic testing, referral and treatment for residents, students, and others in the community that were directly affected by the dust and debris from the collapse of the World Trade Center buildings on Sept. 11, 2001. Other recent grants to HHC include to expand access to neonatal care and to improve health literacy among low literacy patients.[15][16]

HHC has won several other prestigious awards in recent years.

  • The National Quality Forum and The Joint Commission recognized HHC with the 2008 John M. Eisenberg Award for HHC In Focus, a HHC web site where the public can review how HHC facilities compare to state and national benchmarks on quality indicators. The award recognizes HHC's work to make quality and safety data transparent.
  • The 2008 HANYS (Hospital Association of New York State) Pinnacle Award for Quality Improvement and Patient Safety was awarded to HHC's North Bronx Health Network. The Network, which includes Jacobi Medical Center and North Central Bronx Hospital, was also recognized for its Violence Reduction Protocol in psychiatric services. HANYS awarded Woodhull Medical and Mental Health Center the Honorable Mention for a 2008 Community Health Improvement Award for their Artist Access Program.
  • Harlem Hospital Center was the first hospital in New York City to receive the "Baby Friendly" certification granted by Baby-Friendly USA, part of a global initiative sponsored by the World Health Organization (WHO) and United Nations Children's Fund (UNICEF). The Initiative selects hospitals and birthing centers that implement the recommended 10 steps of a comprehensive breastfeeding program.
  • Sea View Hospital Rehabilitation Center & Home earned the 2007 Ernest Amory Codman Award from The Joint Commission for the use of outcomes measurements as a means to achieve improvement in the quality and safety of health care.
  • Elmhurst Hospital Center was assigned a "Magnet" designation by the American Nurses Association to recognize quality patient care and nursing as well as innovations in professional nursing practice.
  • HHC earned the 2007 Life and Breath Award by the American Lung Association for contributions to the prevention of lung disease in New York City.
  • New York magazine, in its lists of the Best Doctors in the City each year, identifies several HHC physicians throughout the public hospital system as notable in their field.
  • Woodhull Hospital in Brooklyn and Lincoln Hospital in the Bronx earned, respectively, the Gold and Silver Performance Awards, designated jointly by the American Heart Association and American Stroke Association, for applying evidence-based best practices in the treatment for Coronary Artery Disease and Heart Failure.[17]

Lawsuit and allegations of abuse and neglect at HHC unit

125 Worth Street, HQ of HHC and of NYC Dept of Health

Conditions at the psychiatric unit of Kings County Hospital in Brooklyn, one of 11 HHC hospitals, remain the subject of a lawsuit and scrutiny by the press. In May 2007, the New York State Mental Hygiene Legal Service, the New York Civil Liberties Union, and Kirkland & Ellis, a private law firm, filed a lawsuit against Kings County Hospital. The plaintiffs charged that its psychiatric unit was "a chamber of filth, decay, indifference and danger."[18]

The May 2007 lawsuit alleged that patients at the Kings County Hospital "are subjected to overcrowded and squalid conditions often accompanied by physical abuse and unnecessary and punitive injections of mind-altering drugs."[19]

In December 2007, the U.S. Department of Justice and the U.S. Attorney’s Office for the Eastern District of New York began a separate investigation.[20]

In June 2008, the plaintiffs in the May 2007 lawsuit released a video of Esmin Green, a 49-year-old patient, dying on the floor of a waiting room in King County Hospital after waiting to be seen by the emergency room for more than 24 hours. [21]

Shortly after the release of the video, which was highly publicized, HHC officials agreed in court to implement emergency reforms. Alan Aviles, HHC president, released a statement that he was shocked and distressed by the situation and promised a thorough investigation.[22] Six HHC employees were fired and reforms were implemented. [23]

On February 9, 2007, the plaintiffs in the May 2007 lawsuit issued a joint statement acknowledging that reforms had been implemented but stating that further reforms are needed. Plaintiffs stated:

[T]he hospital remains a dangerous place where patient health and safety is at risk on a daily basis. . . . Clearly, much more works needs to be done. The federal government’s involvement brings a vast array of expertise and resources, and we look forward to working with the DOJ and the U.S. Attorney’s Office in our efforts to make Kings County Hospital a safe, effective, and therapeutic environment in which New Yorkers can receive the professional care and treatment they deserve. It is our hope and expectation that the express willingness of the defendants to work with DOJ and Plaintiff's counsel will, in fact, result in the change that KCHC so desperately needs.[24]

The particular conditions at Kings County Hospital appear to be largely limited to that unit. As part of a broader transparency initiative, HHC voluntarily reported health and safety data for 2008, showing significant declines in infection and mortality rates across its participating hospitals on its HHC Web Site.[25] Procedures across HHC hospitals and centers, however, are largely unstandardized and conditions vary widely.

Mayor Bloomberg has stressed the need for, and improvements in, accountability and transparency at HHC, stating in March 2009, “New York City’s public hospitals are also national leaders in reporting on patient safety, including the rate of infections acquired during hospital stays – a very troubling problem nationwide. Our taxpayers deserve to know that. That’s what accountability is about – and we need to make accountability the norm throughout the country, in big cities and small towns."[26]

Leading medical information technology systems

In recent years, HHC has received recognition for its advanced clinical information system which includes a comprehensive electronic health record (also known as an electronic medical record). HHC public hospitals have won the Nicholas E. Davies award for the use of clinical information technology.[27] HHC President Alan Aviles received the CEO IT Achievement Award from the Healthcare Information and Management Systems Society and Modern Healthcare Magazine for leading use of information technology to advance healthcare excellence.[28] And HHC's North Bronx Healthcare Network was awarded Hospitals and Health Networks' Most Wired Award four consecutive years for its use of information technology in safety, quality, customer service, business processes and workforce training.[29]

In a statement on March 31, 2009, Mayor Bloomberg stressed the importance of HHC's information technology and its utility as a precedent for reform at the national level.

Implementing these principles, and the others the President has stressed, is going to require more than funding. It’s going to require innovation. And health information technology – which the President is making a strong commitment to – is a potential game-changer. Clay Christensen, a scholar whose work on transformative change in business I’ve long admired, has argued that such transformation is almost always produced by what he calls ‘disruptive innovation.' Think of how personal computers made mainframe computing obsolete, or of the effect of the internet on information technology generally. That was disruptive innovation. EHR’s [electronic health records] can be that kind disruptive innovation, too. That’s what we’re finding in New York City, where we’ve created the nation’s largest primary care electronic health record network. It links more than 1,100 doctors with more than a million patients in low-income communities with a prevention-focused EHR. We’re already seeing that EHRs bring prevention front and center in every doctor’s visit, simply by giving doctors the information that they need when they need it about patient vaccinations, screenings, and other essential disease prevention measures. EHRs also allow doctors – in many cases for the first time – to actually understand how many patients they’re treating and how well they’re doing in preventing illness. With that data, EHRs also create the potential to reward doctors for actually keeping people healthy. Today, the potential of EHRs is barely being realized; it’s been estimated that across the nation, for example, fewer than two per cent of hospitals have installed comprehensive EHRs. So by including more than $20 billion in funding for EHRs in Federal stimulus funding, President Obama shows he understands just how much our health care system needs a strong dose of disruptive innovation.[30]

State funding cut dramatically in 2009

In March 2009, HHC announced spending reductions of $105 million and said that it would eliminate 400 jobs because of Medicaid cuts, rising expenses and a growing number of uninsured patients. Alan Aviles, HHC President, said regarding the cuts, "We can try and ensure that patients who are adversely affected can be linked to alternative care. That, of course, will become more and more difficult as we have to dig deeper and deeper."[31]

Local DC 37, a union representing some of HHC's 30,000 workers, announced,

If there is one thing that should be obvious in this economic climate it is that layoffs are not a solution but only compound the problems we're facing. District Council 37 will address this issue aggressively. We are talking to the State to make sure that the federal stimulus moneys are used for the purpose for which they are intended.[32]

Cutbacks will include four school-based health programs, three community clinics, two mental health day treatment programs, and the consolidation of three other hospital-based programs. At the time of the March 2009 announcement, Aviles said these cuts address a fraction of the problem and pointed to additional reductions in the future.[33]

In early April, Aviles circulated a letter to HHC's employees and its community advisory board stating that due to decisions by Governor Paterson the cuts would be significantly deeper than those reported in March. [34]

The effect of the initial and additional funding cutbacks on the ability of HHC to deliver effective community care is unclear. The process by which the cuts were decided upon by Governor Paterson has not yet been reported.

It is unclear whether the cutbacks will impact the efficacy in New York City of President Obama's initiative to expand affordable access to healthcare, or how the cuts will affect New York City's ability to offer HHC's industry leading electronic health record system as a model for integrating modern information technology into the healthcare delivery system at the national level.

List of hospital facilities

A NYC Health and Hospital Police patch

References

  1. ^ HHC, Answers.com
  2. ^ HHC Financial Statement
  3. ^ "The History of New York City's Municipal Hospitals," HHC Foundation Web Site
  4. ^ Answers.com, New York City Health and Hospitals Corporation
  5. ^ HHC, Answers.com
  6. ^ Funding Universe Web Site
  7. ^ HHC, Answers.com
  8. ^ Funding Universe Web Site
  9. ^ HHC, Answers.com
  10. ^ [http://www.nyc.gov/html/hhc/html/about/mission.shtml HHC Web Site
  11. ^ HHC Web Site
  12. ^ HHC Foundation Web Site
  13. ^ HHC Foundation Web Site
  14. ^ [http://www.cdc.gov/media/pressrel/2008/r080930.htm Press Release, "CDC Awards $10 million to New York City Health and Hospitals Corporation to provide Health Services to Residents, Other Community Members Affected by 9/11 Attack," September 30, 2008]
  15. ^ HHC Press Release
  16. ^ HHC Press Release
  17. ^ HHC Web Site
  18. ^ NYCLU Web Site
  19. ^ Complaint
  20. ^ NYCLU Web Site
  21. ^ AP, "Esmin Green, who died on Brooklyn hospital floor, perished from sitting," July 11, 2008
  22. ^ Chicago Tribune, "Esmin Green's death: the hospital chief responds," July 2, 2008
  23. ^ Chicago Tribune, "Esmin Green's death: the hospital chief responds," July 2, 2008
  24. ^ NYCLU Web Site
  25. ^ Julia Kantor, Epoch Times, "Bloomberg Urges Support for Obama’s Health Care Reform," April 2, 2009
  26. ^ York City Press Release, dated March 31, 2009
  27. ^ Douglas McCarthy, M.B.A., and Kimberly Mueller, M.S., "The New York City Health and Hospitals Corporation: Transforming a Public Safety Net Delivery System to Achieve Higher Performance," Fund Report from Commonwealth Fund, October 17, 2008
  28. ^ [http://www.modernhealthcare.com/apps/pbcs.dll/article?AID=/20070626/FREE/70626001&SearchID=73285353433571 Cinda Becker, "CEO IT Achievement Award: Alan Aviles raises the bar," Healthcare Business News, June 26, 2007
  29. ^ HHC Web Site
  30. ^ Release, dated March 31, 2009, New York City Web Site
  31. ^ NY1, "City's Public Health System To Cut 400 Jobs," March 19, 2009
  32. ^ NY1, "City's Public Health System To Cut 400 Jobs," March 19, 2009
  33. ^ NY1, "City's Public Health System To Cut 400 Jobs," March 19, 2009
  34. ^ Melanie Evans, Modern Healthcare, "N.Y.C. health system faces even deeper cuts," April 10, 2009

See also

External links


 
 

 

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