Product quality is the way a product performs. While service quality is how well an experience was when shopping for, buying, using a product or service.

one is quality of the service and the other is quality of the product. Product quality usually includes features, performance, defects etc. Service quality includes delivery time, knowledge of delivery personnel etc.

The Quality of Service can refer to many things. One thing that the Quality of Service can refer to is the amount of respect a person is getting. When this respect level is high, the Quality of Service is high as well.

Describe a situation in which you have improved the quality of customer service at your business?

quality customer service and cost challenges

You can find quality phone service at Verizon or AT&T.