rapport

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(ră-pôr', -pōr', rə-) pronunciation
n.
Relationship, especially one of mutual trust or emotional affinity.

[French, from Old French, from raporter, to bring back : re-, re- + aporter, to bring (from Latin apportāre : ad-, ad- + portāre, to carry).]



meaning 'harmonious relationship', is pronounced with the stress on the second syllable and the final t silent, despite having been fully naturalized by the beginning of the 20th century.

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Environment of harmony, consonance, agreement, or accord achieved through activities encouraging this result. For example, a manufacturer develops a good rapport with his customers through the use of a hotline service.

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noun

    Harmonious mutual understanding: accord, agreement, concord, concordance, concurrence, consonance, harmony, tune, unity. Idioms: meeting of the minds. See agree/disagree.


n

Definition: understanding between people
Antonyms: coldness, unfriendliness

A mystical sympathetic or antipathetic connection between two persons. It was formerly believed that for a witch to harm her victims, the latter must first have become in rapport with her, either by contact with her person or by contact with some garment she has worn. A certain Irish witch, Florence Newton (tried in 1661), was accused of establishing rapport between herself and those she sought to bewitch by kissing them, whereby she was able to compass their destruction.

In the practice of animal magnetism, it was considered that the only invariable and characteristic symptom of the genuine trance was the rapport between patient and operator. It consisted of a community of sensations —the subject perceiving the sensations of the magnetizer and also divining his thought. In modern hypnotism,rapport denotes the community of sensation between the hypnotizer and his subject.

According to the psychical researcher Julien Ochorowicz,rapport was solely a "magnetic" condition. He observed that under hypnosis his subject was indifferent to anybody with whom he came in contact but in animal magnetism he had an incontestable preference for the magnetizer. In general, the touch of the magnetizer was agreeable while that of others was painful. This condition is not found in hypnosis.

The term rapport is also used in Spiritualism, signifying sympathy between the spirit control and the medium or any of the sitters. The control (through the medium) may be placed in rapport with anyone who is absent or dead, merely by handling something which has belonged to him or her. It is for a similar reason that in crystal gazing the crystal is sometimes held for a few moments prior to the inspection by the person on whose behalf the crystal-gazer is about to examine it.

The term rapport has also been employed by spiritual healers to describe the necessary relationship between the healer and the patient as a prerequisite for the successful flow of the healing power. Rapport is thus seen as an alternative to the patient's faith, sometimes suggested in religious healing circles as the necessary precondition for healing.

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rapport

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pronunciation

IN BRIEF: An easy friendly relationship.

pronunciation Try to establish a good rapport with all of the people that you work with.

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Quotes:

"The most effective way to achieve right relations with any living thing is to look for the best in it, and then help that best into the fullest expression." - Allen J. Boone


n

A sense of mutuality and understanding; harmony, accord, confidence, and respect underlying a relationship between two persons; an essential bond between a therapist and patient.

  See crossword solutions for the clue Rapport.

Rapport is a term used to describe, in common terms, the relationship of two or more people who are in sync or on the same wavelength because they feel similar and/or relate well to each other.[1]

It stems from an old French verb rapporter which means literally to carry something back;[2][3] and in the sense of how people relate to each other means that what one person sends out the other sends back, for example they may realise that they share similar values, beliefs, knowledge, or behaviors around sports or politics.

There are a number of techniques that are supposed to be beneficial in building rapport such as: matching your body language (i.e., posture, gesture, etc.); maintaining eye contact; and matching breathing rhythm.

A classic if unusual example of rapport can be found in the book Uncommon Therapy by Jay Haley, about the psychotherapeutic intervention techniques of Milton Erickson. Erickson developed the ability to enter the world view of his patients and, from that vantage point (having established rapport), he was able to make extremely effective interventions (to help his patients overcome life problems).

Contents

Building rapport

Building rapport is one of the most fundamental sales techniques. In sales, rapport is used to build relationships with others quickly and to gain their trust and confidence. It is a very powerful tool that veteran salespeople naturally employ, which allows them to close more deals with less effort.

Methods

Mirroring
Mirroring means getting into rhythm with the person on as many levels as possible.[4]

Emotional Mirroring - Empathizing with someone's emotional state by being on 'their side'. You must apply the skill of being a good listener in this situation so as you can listen for key words and problems that arise when speaking with the person. This is so you can talk about these issues and question them to better your understanding of what they are saying and show your empathy towards them (Arnold, E and Boggs, josh. 2007).

Posture mirroring - Matching the tone of a person's body language not through direct imitation, as this can appear as mockery, but through mirroring the general message of their posture and energy.

Tone and Tempo Mirroring - Matching the tone, tempo, inflection, and volume of a person's voice.

Reciprocity
Giving gifts or doing favors without asking for something in return triggers feelings of obligation [5]

Commonality
Commonality is the technique of deliberately finding something in common with a person or a customer in order to build a sense of camaraderie and trust. This is done through shared interests, dislikes, and situations. [6]

See also

References

  1. ^ Stewart, Dorothy (1998). Gower handbook of management skills. Gower Publishing. p. 282. ISBN 0-566-07889-9. 
  2. ^ Manser, Martin; Turton, Nigel (1998). Advanced Learners Dictionary. Wordsworth Editions. p. 574. ISBN 1-85326-763-5. 
  3. ^ "Rapport - Definition". Merriam Webster. http://www.merriam-webster.com/dictionary/rapport. Retrieved 22-Mar-2011. 
  4. ^ Graham, Colly. "Building Rapport". http://www.evancarmichael.com/Sales/3151/Building-Rapport--Customer-Relationships.html. Retrieved 2010-09-22. 
  5. ^ "The Law of Reciprocity". http://www.the-marketing-shop.com/law-of-reciprocity/. 
  6. ^ DeGroot, Bob. "Establish trust and rapport". http://www.saleshelp.com/guestservices/destinations/newsletter/step7trustrapport.htm. Retrieved 2010-09-22. 

Further reading


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Dansk (Danish)
n. - overensstemmelse, sympati

Nederlands (Dutch)
verstandhouding, communicatie via medium

Français (French)
n. - bons rapports

Deutsch (German)
n. - harmonisches Verhältnis

Ελληνική (Greek)
n. - (αμοιβαία) συμπάθεια, ταύτιση, αμοιβαία έλξη

Italiano (Italian)
intesa

Português (Portuguese)
n. - harmonia (f)

Русский (Russian)
взаимопонимание

Español (Spanish)
n. - relación, compenetración, armonía

Svenska (Swedish)
n. - förbindelse, relation

中文(简体)(Chinese (Simplified))
关系, 一致, 同意, 和谐

中文(繁體)(Chinese (Traditional))
n. - 關係, 一致, 同意, 和諧

한국어 (Korean)
n. - 관계, 일치, 교신

日本語 (Japanese)
n. - 関係, 信頼

العربيه (Arabic)
‏(الاسم) علاقه‏

עברית (Hebrew)
n. - ‮הימצאות בראש אחד, הבנה, יחסי-קרבה‬


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