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Technical writer

 
Genetics Encyclopedia: Technical Writer

A technical writer (sometimes called a technical communicator) designs, writes, edits, and produces documents for scientific, technical, industrial, and government organizations. These documents can include technical reports, specifications, reference manuals, operating instructions, policies and procedures, proposals, presentations, brochures, and Web pages.

Goals and Skills Required

The main aim of a technical writer is to communicate scientific and technical information to other people using easily understandable language. To be a technical writer, a person needs strong language skills, demonstrated by college-level training. A college degree in English, journalism, or communication is preferred, according to the U.S. Department of Labor. The person also should also have some familiarity with scientific or technical topics. Finally, the person should have experience using word processing and desktop publishing software, graphics programs, and Web publishing tools.

Specially trained people began to be employed as technical writers in the late 1930s. Prior to the 1980s, however, most technical documents still were written by scientists, engineers, and other specialists, many of whom found it difficult to write for nontechnical audiences. With the rapid expansion of science and technology, however, the need increased for people who could both understand complex ideas and convey them effectively to a variety of audiences.

Challenges, Advantages, and Drawbacks

Some challenges need to be considered when thinking about a career as a technical writer. For example, a person may have to invest considerable time and money to acquire the knowledge and skills needed. Also, it can be difficult to gain entry-level experience. Technical writing is typically a sedentary profession that does not involve travel. At the same time, it is a demanding profession that can take time and energy away from other, more creative writing pursuits. Working for a company with an established set of document guidelines can be frustrating, and the profession is sometimes criticized for being dry and unimaginative.

Generally, however, the outlook for technical writers is bright. Technical writing is a job growth area: More jobs are being created than are being filled, particularly in the high technology industry. Once employed, a technical writer works on a wide variety of projects, many of which represent the cutting edge of science and technology. The field is supportive of female professionals; more than half of all technical writers are women. While a majority of technical writers are between the ages of twenty-five and forty-four, about 20 percent are over fifty-five years.

Entering the Profession

In addition, technical writing is a profession that pays well. According to a 2000 salary survey by the Society for Technical Communication, the average salary for a technical writer in the United States. is about $52,000. An entry-level technical writer makes about $37,000, which compares favorably with entry-level positions in other fields. The average salary for a senior-level technical writer with supervisory responsibilities is about $65,000. Salary level also depends on geographic location, level of education, and years of experience in the technical writing field. People interested in seeking employment as technical writers should pursue volunteer and internship opportunities, develop a portfolio of their work to show potential employers, check classified advertisements and company Web sites for job openings, write directly to personnel departments, and/or sign up with a job placement agency that specializes in information technology.

Bibliography

Society for Technical Communication. "Salary Survey 2000." Supplement to intercom 47, no. 8 (2000).

Internet Resources

Conroy, Gary. "Technical What?" Technical Writing 1997. http://www.techwriting.about.com.

Kolunovsky, Nina. "Becoming a Technical Writer in Three Easy Steps." Society for Technical Communication 1996. http://www.stctoronto.org.

U.S. Department of Labor, Bureau of Labor Statistics. "Writers and Editors, Including Technical Writers." Occupational Outlook Handbook 2000. http://stats.bls.gov/oco.

—Cindy T. Christen

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Wikipedia: Technical writer
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Contents

A technical writer (also referred to as a technical communicator[1]) is a professional writer who designs, writes, creates, maintains, and updates technical documentation—including online help, user guides, white papers, design specifications, system manuals, and other documents. Engineers, scientists, and other professionals may also produce technical writing, usually handing their work to a professional technical writer for proofreading, editing, and formatting. A technical writer produces technical documentation for technical, business, and consumer audiences.

Skill set

Beyond solid research, language, and writing skills, a technical writer's skill set may include:

Technical writing may be on any subject that requires explanation to a particular audience. A technical writer usually is not a Subject Matter Expert (SME), but possesses and applies expertise to interview SMEs and conduct research necessary to produce accurate, comprehensive documents. Companies, governments, and other institutions typically hire technical writers not for expertise in a particular subject, but for expertise in technical writing, i.e., their ability to gather information, analyze subject and audience, and produce clear documentation.

A good technical writer creates documentation that is accurate, complete, unambiguous, and as concise as possible. Technical writers create documentation in many forms: printed, web-based or other electronic documentation, training materials, and industrial film scripts.

Qualifications

Technical writers work under many job titles, including Technical Communicator, Information Developer, Data Development Engineer, and Technical Documentation Specialist. In the United Kingdom and some other countries, a technical writer is often called a technical author or knowledge author.

Technical writers normally possess a mix of technical and language abilities. They may have a degree or certification in technical communications. Many technical writers switch from another technical field such as engineering or science, often after taking classes in technical communications.

A good technical writer has the ability to create, assimilate, and convey technical material in a concise and effective manner. A technical writer may specialize in a particular area. For example, API writers mostly work on API documents, while other technical writers specialize in electronic commerce, manufacturing, scientific, or medical material.

Methodology

To create a technical document, a technical writer gathers information by studying existing material and interviewing subject matter experts (SMEs). The technical writer also studies the audience to learn their needs and technical level.

Well-formed technical documents follow common publishing guidelines. Technical documentation comes in many styles and formats, depending on the medium. Printed documentation has different standards from online documentation. Usually, technical writers follow formatting conventions described in a standard style guide. In the US, most technical writers use the Chicago Manual of Style (CMS). Many companies have their own corporate style guides, typically extensions of the CMS to cover specific corporate issues. The Microsoft Manual of Style for Technical Publications typifies these.

Engineering projects, particularly defense or aerospace related projects, often follow national and international documentation standards—such as ATA100 for civil aircraft, or S1000D for defense platforms.

Environment

Technical writers often work as part of a writing or project development team. Typically, the writer finishes a draft and passes it to one or more SMEs who conduct a technical edit to review it for accuracy and completeness. In some cases the writer or others test the document on audience members.

On a project team, a technical writer develops the overall project documentation, as other members of the team develop other areas of the project. For example, as engineers design and integrate a system, the technical writer generates the manuals that go with the system.

Career growth

A technical writer has no standard career level of advancement, but technical writers may move into project management over other writers. A writer may advance to a senior technical writer position, handling complex projects or a small team of writers and editors. In larger groups, a documentation manager might handle multiple projects and teams.

Technical writers may also gain expertise in a specific technical domain and branch out into related forms. Examples are writers who work in the fields of software quality analysis or business analysis. A technical writer who becomes a subject matter expert in a field may transition from technical writing to analyst work in that field.

Senior writers in some software documentation departments are increasingly termed Individual Contributor or ICs. See also API writer. In API/software documentation, IC's typically work with a team of developers or testers working across many physical locations. In such software development in "software research organizations," an IC plays an important role in the delivery of API/Software documentation.

See also

References

External links


 
 

 

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