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TQM

 
Sci-Tech Dictionary: total quality management
(¦tōd·əl ′kwäl·əd·ē ′man·ij·mənt)

(systems engineering) A philosophy and set of guiding concepts that provides a comprehensive means of improving total organization performance and quality by examining each process through which work is done in a systematic, integrated, consistent, organization-wide manner. Abbreviated TQM.


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(Total Quality Management) An organizational undertaking to improve the quality of manufacturing and service. It focuses on obtaining continuous feedback for making improvements and refining existing processes over the long term. See ISO 9000.

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