If Adia watches Shanika's facial expressions, posture, and gestures, as she makes a point to him, Adia is practicing a skill known as effective listening.
If Adia watches Shanika's facial expressions, posture, and gestures, as she makes a point to him, Adia is practicing effective listening.
Adia is practicing active listening by observing Shanika's facial expressions, posture, and gestures to better understand her message. This is a key component of effective communication and shows that Adia is engaged and interested in what Shanika is saying.
Effective observation