Apology letter for losing a document?

Answer 1

An apology letter for losing a document should be short and to the point.

Use a standard business letter format if the letter goes to someone outside the organization; use a standard memo or email to someone within the organization. Example:

RE: (or 'Subject', name the missing document)

Paragraph 1: State the circumstance of the loss or inability to locate the document. (no excuses, just state the fact)

Paragraph 2: Briefly state what has been done to locate the document and (if applicable) further steps that are being taken.

Paragraph 3: Tell the recipient what you want them to do (if applicable), such as send you a copy of the document, request contact information for the source document, ask recipient to suggest an alternative, etc. Provide your contact information for the recipient to contact you to investigate alternatives and recommendations. Apologize for the inconvenience. Thank the recipient for their time and trouble.