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When responding to customers, avoid using cliches in your communication to maintain professionalism and authenticity. Instead, try to personalize your responses and focus on providing meaningful and helpful information to address customer inquiries effectively. It's important to sound genuine and sincere to build trust and credibility with customers.

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Q: Assume you have started a new job in which you are to respond to customers but the samples you are given to use have paragraphs that contain cliches what should you do?
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