Can somebody recommend to me how to analyze my user reviews?

Answer 1

Sentiment analysis and keyword extraction are two things you should try.

The process of examining and categorizing pieces of text into positive, negative, or neutral categories is known as sentiment analysis. 

It can also assist you in analyzing and interpreting the mindsets, opinions, emotions, and other sentiments expressed in the text, as well as weighing the sentiments expressed in the text.

Keyword extraction is a machine learning technique for identifying and extracting relevant information from unstructured text data.

For this, you could use text analysis software like BytesView or Monkeylearn.

This will greatly assist you in grasping the review.